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Route 9 Nissan

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
288 Reviews
At Route 9 Nissan, we proudly serve Nissan car shoppers and owners throughout the Northborough and North Grafton, MA, areas. We welcome you to start by browsing our wide selection of new and used Nissan SUVs, trucks, and sedans. As you explore more about our Nissan dealership in Westborough, MA, feel free to contact us with any questions!
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273 Turnpike Road

Westborough, MA

01581

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Showing 288 reviews

April 14, 2026

Always a pleasant experience at this dealership. Kevin explains everything about the service that will be provided. More

by ENAIDMERRILL43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 14, 2026

Calvin and the Dealer did a great job. They know and have the solutions for everything More

by Riccardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 12, 2026

Calvin Brown and Rt. 9 treated me very well, both as a new car customer and as a longtime Nissan driver. More

by cmehne52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale (GM), Teren (Finance Mgr) and Gregg (Parts Mgr)
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April 07, 2026

Kevin is the best. He makes sure all the issues are resolved. He is kind and accomodates all car issues in the least time. He is a very aluable employee of Nissan 9 More

by pjames7469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2026 -

Route 9 Nissan responded

Thank you for the great review! It's always our goal to provide top-notch service and we're glad to hear that Kevin exceeded your expectations. We appreciate your business and will pass along your kind words to Kevin and the rest of our team at Nissan 9. Thanks again!

April 07, 2026

I am so happy that I leased my Kicks from Route 9 Nissan. From the time I entered the door, I was made comfortable and I still feel the same way. More

by perrona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2026 -

Route 9 Nissan responded

Thank you for choosing Route 9 Nissan for your lease! We're thrilled to hear that our team made you feel comfortable from the moment you walked in. Your satisfaction is our top priority and we look forward to continuing to provide exceptional service for you and your Kicks. #customerfirst #happycustomer

April 05, 2026

Retail car gas tank was not ful . Body me 14 to fill ati only died a little over an hour ‘maybe 3 miles s all I drove . And was dirty inside . But grateful for lending me one . . I’ve More

by RIVERIA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2026 -

Route 9 Nissan responded

We are grateful for your loyalty and appreciate your suggestions for added perks. We will work towards providing an even better experience for our valued customers. Thank you for the continued support!

April 05, 2026

Service is the best , thanks again Professional and friendly and helpful appreciate the booking and check in and follow More

by CHARLIE.ROCHE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2026 -

Route 9 Nissan responded

Thank you for the wonderful review! We are thrilled to hear that you had the best experience with our service. Our team is committed to providing professional, friendly, and helpful assistance. We truly appreciate your support and look forward to your next booking. Thank you!

April 04, 2026

My recall appointment was handled quickly and very professionally. I will have all of my service work done there More

by sperlman777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2026 -

Route 9 Nissan responded

Thank you for your kind words! We are delighted to hear that your recall appointment was handled efficiently and professionally. We value your loyalty and look forward to providing exceptional service for all of your future needs.

April 03, 2026

The service department is extremely friendly and patient as they work with me regarding service on my car. They are also not pushy when it comes to things that can wait More

by MGREENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2026 -

Route 9 Nissan responded

Thank you for your positive review! We pride ourselves on providing friendly and patient service while also respecting our customers' timelines. We appreciate your trust in us for your car servicing needs. See you soon!

April 03, 2026

The service was for 2 recalls. Cannot answer most of the questions. Do not like writing reviews. More

by KANE.SANDI
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2026 -

Route 9 Nissan responded

Thank you for taking the time to leave a review! We apologize for any confusion regarding your recent service. Our team is always happy to assist with recalls and we value your feedback. If you have any additional concerns, please don't hesitate to reach out. We appreciate your support!

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