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Route 9 Nissan
Westborough, MA
316 Reviews
At Route 9 Nissan, we proudly serve Nissan car shoppers and owners throughout the Northborough and North Grafton, MA, areas.
We welcome you to start by browsing our wide selection of new and used Nissan SUVs, trucks, and sedans. As you explore more about our Nissan dealership in Westborough, MA, feel free to contact us with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 316 reviews
May 30, 2026
Very good and pleased and helpful trustworthy and kind and fast and everything in between and fast and everything in between More
by DMARCUCCI13
Verified CustomerEmployees Worked With
May 29, 2026
Quick and Easy check in process, folks were friendly and helpful. The video check point was a neat feature and made the process easy and smooth. helpful. The video check point was a neat feature and made the process easy and smooth. More
by JOSHUA.C.HUNTER7
Employees Worked With
May 26, 2026
They took my vehicle promptly and had very good communication. I ended up needing brakes on top of my oil change and they completed everything timely communication. I ended up needing brakes on top of my oil change and they completed everything timely More
by laurenlynch50
May 25, 2026
I have consistently relied on Nissan’s authorized service centers for maintaining my 2019 Pathfinder. On May 15, I brought the vehicle in for a routine service (over 70,000 miles) and requested a comprehensi centers for maintaining my 2019 Pathfinder. On May 15, I brought the vehicle in for a routine service (over 70,000 miles) and requested a comprehensive inspection. Following the service, I was informed that the rear brakes required replacement. Due to early closure that day, I was advised to schedule the repair for the following week and was assured that everything else was in good condition. I returned on May 22 for the rear brake replacement. During that visit, I was unexpectedly informed that the front lower control arms were torn and also required replacement. This raised a concern, as no such issue was identified or communicated during the prior visit, despite a full inspection and tire rotation being performed. When I asked why this was not identified earlier, no clear explanation was provided. Trust is a critical component of any service relationship, and this experience has significantly impacted my confidence. It has left me questioning whether continuing to rely on Route 9 Nissan for service is the right decision. More
by Naveed
Employees Worked With
May 25, 2026
The work performed was done timely. I was told that I needed a battery because it did not hold its charge. I had a battery test performed independently which indicated that I did not ne I was told that I needed a battery because it did not hold its charge. I had a battery test performed independently which indicated that I did not need a new battery since it the charge was held. I am now questioning the thoroughness of the Nissan test. More
by kpatwari
Employees Worked With
May 25, 2026
Kevin is great and he always takes good care of my 2 Maximas. I have been going to Rte 9 Nissan for years and have no complaints Maximas. I have been going to Rte 9 Nissan for years and have no complaints More
by Savvy Shelly
Employees Worked With
May 23, 2026
great courteous and knowledgeable staff attending to all details related to my service visits during the past couple of years. details related to my service visits during the past couple of years. More
by gabecamara
Employees Worked With
May 19, 2026
Calvin is the best! He was patient, thorough, and extremely knowledgeable. I couldn’t have been paired with a better sales person. And Teren made the financing a breeze He was patient, thorough, and extremely knowledgeable. I couldn’t have been paired with a better sales person. And Teren made the financing a breeze and completely stress free! Excellent service. More
by Danielle
May 17, 2026
I had great service here. Just moved to the area and needed an oil change and they were quick and very informative. They were very friendly too. I highly recommend this dealer Just moved to the area and needed an oil change and they were quick and very informative. They were very friendly too. I highly recommend this dealership for any services. More
by Mb99
Employees Worked With
