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Route 9 Nissan
Westborough, MA
66 Reviews
At Route 9 Nissan, we proudly serve Nissan car shoppers and owners throughout the Northborough and North Grafton, MA, areas.
We welcome you to start by browsing our wide selection of new and used Nissan SUVs, trucks, and sedans. As you explore more about our Nissan dealership in Westborough, MA, feel free to contact us with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 66 reviews
March 12, 2025
Poor follow through and communication by Fifi. She simply ignored my emails and calls when the dealership owed us reimbursement for the state inspection. We were given wrong information about fina She simply ignored my emails and calls when the dealership owed us reimbursement for the state inspection. We were given wrong information about financing by Elvis, then told that Elvis only works once a month when we discussed the wrong information with the finance director. The price of the car was good, but the sales team needs to be looked at. More
by chandlerscotn
Verified CustomerEmployees Worked With
March 08, 2025
This is my second service with my Rogue. Luis was very friendly and knowledgeable over the phone and welcoming when I arrived. The wait time expectation was given, and I was pleasantly surpr Luis was very friendly and knowledgeable over the phone and welcoming when I arrived. The wait time expectation was given, and I was pleasantly surprised when the car was completed earlier. Thank you Luis and team More
by irish7663
Employees Worked With
March 07, 2025
Great customer service and thorough inspection of all systems and equipment. No long wait time. systems and equipment. No long wait time. More
by alonchito
Employees Worked With
March 06, 2025
I have been servicing my Nissan - first it was my Altima, now my Rogue. Service - Always the best!! now my Rogue. Service - Always the best!! More
by NOEL_FERNANDEZ
March 05, 2025
Terrible dealership, There were several things that happened there that I didn't like. Attn happened there that I didn't like. Attn More
by wesley97moacir
Employees Worked With
March 02, 2025
Not much inventory. People were nice but neglected to mention a missing key fob until I was handed the keys at the end of the process People were nice but neglected to mention a missing key fob until I was handed the keys at the end of the process More
by TFONTES
Employees Worked With
March 01, 2025
Was not happy with the service person double talking me. Day one he said my backup sensor fell in and lens was cracked. Next day sensor was missing. Service report said they removed cracked bracket and th Day one he said my backup sensor fell in and lens was cracked. Next day sensor was missing. Service report said they removed cracked bracket and the sensor and replaced both. No insurance coverage. What’s the story. I’m a senior citizen still work and I get everything I am told. I am very dissatified More
by NLAUZON
Employees Worked With
Not sure Luis
March 01, 2025
Service was good, great experience and communication was great. Kevin has good knowledge and keeps customers updated on the progress. great. Kevin has good knowledge and keeps customers updated on the progress. More
by ambrose.nikale
Employees Worked With
February 28, 2025
I'm always pleased with the service I receive at Rt 9 Nissan. Quick turnaround time, fair prices, good communication. Nissan. Quick turnaround time, fair prices, good communication. More
by JENCELATA
Employees Worked With
February 25, 2025
this dealership is good when you are trying to purchase a new car. I got the best deal on my NISSAN sentra 2024 in all New England area. new car. I got the best deal on my NISSAN sentra 2024 in all New England area. More
by Kaushik.Bhanja
