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Route 9 Nissan

Westborough, MA

4.8
257 Reviews
At Route 9 Nissan, we proudly serve Nissan car shoppers and owners throughout the Northborough and North Grafton, MA, areas. We welcome you to start by browsing our wide selection of new and used Nissan SUVs, trucks, and sedans. As you explore more about our Nissan dealership in Westborough, MA, feel free to contact us with any questions!
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273 Turnpike Road

Westborough, MA

01581

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Showing 257 reviews

February 24, 2026

Great Service Great people. Highly recommended always. Accurate diagnosis, reasonable cost excellent timely completion and amazing people More

by pjames7469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2026

Work was completed faster than expected. The crew in the service department do a great job. More

by ianchristian0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Upham
Feb 25, 2026 -

Route 9 Nissan responded

Thank you for your kind review! We pride ourselves on efficient service and our dedicated team in the service department is always happy to exceed expectations. We appreciate your business and look forward to continuing to provide top-notch service.

February 19, 2026

Everyone has been great and the guys have been really helpful and efficient! Thank you! More

by n.ebert.lmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2026 -

Route 9 Nissan responded

Thank you for your kind words! Our team takes pride in providing efficient and helpful customer service. We appreciate your feedback and look forward to serving you again in the future!

February 15, 2026

FiFi was great. It was an amazing experience. It was quick and easy. She was extremely helpful even setting up my car and we had fun doing it. More

by silviasmusto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Route 9 Nissan responded

"Thank you for your wonderful review! We're thrilled to hear that FiFi provided exceptional service and that you had a fun experience while setting up your car. We appreciate your business and hope to see you again soon!" #CustomerSatisfaction #AmazingService

February 14, 2026

Kevin Manning and his Team are the Best in the Business. Absolutely Fantastic. Kept us informed at every step. Perfect repair job. Great Customer Service. THE BEST More

by MDERDERIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarren O'Toole
Feb 18, 2026 -

Route 9 Nissan responded

Thank you so much for your glowing review! We are thrilled to hear that you had a fantastic experience with Kevin Manning and his team. Keeping our customers informed and providing top-notch repairs is what we strive for. Your satisfaction is our top priority, and we appreciate your kind words. Thank you for choosing us!

February 10, 2026

Job well done and told me needed new brakes and glad it got fixed the same day. Keep up the good work. Arash More

by arashgshirazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Route 9 Nissan responded

Thank you for your review, Arash! We're thrilled to hear that you had a great experience with us and we were able to take care of your brakes in a timely manner. We appreciate your support and look forward to providing excellent service in the future.

February 08, 2026

They are willing to go above and beyond to make your experience with them as good as possible. More

by bruceh1492
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

Route 9 Nissan responded

Thank you for your kind words! It's our pleasure to make sure our customers have the best experience possible. We appreciate your support and look forward to serving you again! #CustomerSatisfaction #GoingTheExtraMile

February 04, 2026

Calvin was amazing, patient, and thorough. Best experience I’ve ever had buying a car!! More

by mjacobson95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Route 9 Nissan responded

Thank you for the fantastic review! We are thrilled to hear that Calvin provided exemplary service during your car buying experience. We strive to make each customer feel valued and informed throughout the process. Enjoy your new car!

February 01, 2026

Kevin was very friendly and helpful. He answered all my questions and got me back on the road quickly. I will be back to see Kevin again for my Nissan Rogue. More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Route 9 Nissan responded

Thank you so much for sharing your positive experience with Kevin! We pride ourselves on providing excellent customer service and it's great to hear that he was able to assist you efficiently. We look forward to seeing you soon.

January 26, 2026

Calvin helped me find the exact vehicle that I was looking for. Very competitive pricing and as always a pleasure to do business with. More

by markiboatman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Route 9 Nissan responded

Thank you for choosing our dealership, it was a pleasure connecting you with your perfect vehicle at a competitive price. We appreciate your loyalty and look forward to serving you again in the future. #CustomerSatisfaction #ExcellentService

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