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Route 9 Mazda - Service Center

Poughkeepsie, NY

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5 Reviews

5 Reviews of Route 9 Mazda - Service Center

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August 15, 2019

CX-9 might be a lemon, but Route 9 is fantastic! I love my 2018 CX-9 (leased from Ramsay) but I haveI had repeated, mysterious electrical failures, some resulting in stranding the car. Route 9 Mazd More

by JamesHG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Macchia, Joe Mckeon
June 20, 2019

Jamie went above and beyond I recently brought my Mazda in for a recall. I usually do all my mechanical work myself, but a recall leaves my hands tied. I was also due for an oil More

by FMyers1124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Macchia
January 02, 2018

took control of a bad experience After calling around to a couple of mazda dealers about a recall notice on my rear brake calipers that were now are failing !! rt 9 realized my fustr More

by Mazda3owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dier, Dennis Cialini
Jan 02, 2018 -

Route 9 Mazda responded

Thank you so much for your review and your loyalty to Mazda! Jason and Dennis are highly valued members of our team and we are beyond thrilled to hear that they provided you with an above and beyond customer service experience! If there is anything you need in the future, you can always feel free to reach out to us!

October 20, 2017

Very Happy With Everything! I got approved with a brand new mazda6 isport 2017 with low credit and payments were very fair and the service from both the Business manager “Chris M More

by Grave01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris McGovern, Luis Santos
Jan 02, 2018 -

Route 9 Mazda responded

Thank you for your recommendation! Customer service is important to our dealership and we are thrilled to hear that Luis and Chris were able to provide you with a high level of it! If there is anything you need in the future you can always feel free to reach out to us! Congratulations and enjoy your new Mazda6!

October 17, 2017

Chris McGovern went out of his way to help me. I bought my Mazda 3 at Poughkeepsie Mazda in 2014. I bought an extended warranty but didn't know at the time that I wasn't given the warranty agree More

by Teeneyw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris McGovern
Nov 21, 2017 -

Route 9 Mazda responded

Teeneyw, Thank you for your review! Chris is a valued member of our team and we are so thrilled to hear he was able to help you! If there are any further ways we can assist you in the future you can always feel free to reach out either by phone or email. Thank you! Chad Kowalewski