Route 60 Hyundai

I wanted to pass on my bad experience trying to purchase an automobile at Route 60 Hyundai. I was interested in purchasing a new 2022 Tucson Hybrid which had an MSRP of $38,345. Today’s automobile market, an automobile at Route 60 Hyundai. I was interested in purchasing a new 2022 Tucson Hybrid which had an MSRP of $38,345. Today’s automobile market, the way it is with automobile shortages due to computer chips, the dealer has marked up the price nearly $10,000 on a second dealer added window sticker. There was a market adjustment amount and a dealer fees amount that made the final price $46,635. I understand the economics of the market and even with that being said I think it’s a bit excessive to the point of price gouging. When they gave me their best price they were very generous to give me a $1,297 discount for a final price of $45,338. What a deal! But what really was upsetting is the scam they tried to pull when they offered me a lease price for the vehicle. I’ve been leasing vehicles for over 20 years. I was a financial manager before I retired and understand how to calculate a lease price using the MSRP, the negotiated price, the money factor and the residual price. Anyone can find a lease calculator online to double check the dealer. So the lease price that I was given at the dealership was $200/mo. more than it should have been based on the numbers they gave me. When a lease price is overstated by $200/mo. that’s equivalent to adding $8,000 to the sales price. That was a lease price for $790/mo. This put the vehicle cost at about $53,338 for a Hyundai with a MSRP of $38,345. I just wanted to pass this along to my friends and neighbors. I think that Route 60 Hyundai is a low volume, high profit per vehicle type dealership because they don’t have any nearby Hyundai competition. My advice if you want a Hyundai is go to a high volume honest dealership. Route 60 Hyundai is outright scamming people. More

Jeremy Hall dedicated efficient service advisor asset to the dealership. Would recommend to all my friends on vero beach the dealership. Would recommend to all my friends on vero beach More

Very Professional, worked with our budget pretty well. Our Salesman David did an AMAZING job with us. Very friendly, and knowledgeable. Our Salesman David did an AMAZING job with us. Very friendly, and knowledgeable. More

Went to dealership today. We intend To lease a new car. Mikayla was wonderful. Showed up a couple Santa Fe’s but didn’t have an Elantra to show us. We also had interest in s Sonata. Wanted to speak to mana Mikayla was wonderful. Showed up a couple Santa Fe’s but didn’t have an Elantra to show us. We also had interest in s Sonata. Wanted to speak to manager got an explanation as to why their vehicles had a 2nd sticker adding over $6,400 to the “total price” on main sticker. Explanation on sticker said “Dealers Additional Accessories” though there were no additional accessories. Fred Hansen identified himself as the Sales Manager. Was not friendly. Acted like we were eating his time all this at introduction. Explained the 2nd sticker as “sign of the times”. We asked for a further explanation and he just repeated himself then said suppliers were low. He apparently wasn’t interested in a sale of lease so we left. Very unprofessional. We wanted to know why when you look at their website it only shows the first sticker and says nothing about additional fees. More

Go to any other Hyundai dealer but this one. The sales person, David, was very professional and courteous, it was the finance guy, Brett, and whoever the general manger was, they are thieves. They gave me person, David, was very professional and courteous, it was the finance guy, Brett, and whoever the general manger was, they are thieves. They gave me a price, then came back and said oops sorry we put the wrong stock number in the paperwork, which was utter bs, and then bumped the price up another $3k. They were "making" over $8k on the MSRP. Total thievery. Was told by Brett he "would see if he could do something better on my trade and call me next morning around 9:30. I called him 3 times and each time he "was busy". He finally called me back and basically said "take it or leave" to the higher price, I told him I would leave it as I had already purchased elsewhere. Again the sales person David was great, even he looked embarrassed and ashamed when they tried to bump the price up. More

The initial customer service is as expected. Polite salespeople. Aggressive but courteous. I didn't have a long wait time while doing paperwork (I came in pre-qualified by my credit union). While test salespeople. Aggressive but courteous. I didn't have a long wait time while doing paperwork (I came in pre-qualified by my credit union). While test driving I was given a little history of the car. Once I decided I wanted the car, I asked if they could install a front license plate bracket and was told that they could but they didn't. I ended up being told, after signing paperwork, they they couldn't. Thus was the first example of what makes me say I would not refer this dealership. Two weeks after my purchase, the maintenance needed message came up on the display. I was under the impression that the maintenance was up to date. After a.review of the history, I found that the only thing done at the last maintenance was two tire changes. I'll except my part for not checking before, however. I don't think its much to ask that maintenance would not be needed for at least 6 months after purchase. So, two weeks after purchase, I had to pay $500 for maintenance. All in all, I am neither pleased , nor completely disappointed with the experience at Route 60 Hyundai. 2 out of 5 stars. More

Wow- recently went in for service at Route 60 Hyundai Vero Beach, FL and then posted negative review on SureCredit that Randy in service up sold me additional service for brake fluid flush which was not Vero Beach, FL and then posted negative review on SureCredit that Randy in service up sold me additional service for brake fluid flush which was not required on my 2018 Hyundai Elantra GT with 20,000 miles. He also tried to sell me a $79 cabin air filter. Result - my Negative review not showing up on website AND Randy called me today and said I was no longer welcomed as a customer at Route 60 Hyundai. I wasn’t planning on going back but shocked that the dealership made no effort to address my complaint or retain me as a customer. Very disappointing. More