Route 60 Hyundai

Bought 2019 from this dealership. Went in today to trade my car and buy a new one. Finished the deal and all of a sudden they cannot sell me an auto!!! I'm from Massachusetts. Liscen Went in today to trade my car and buy a new one. Finished the deal and all of a sudden they cannot sell me an auto!!! I'm from Massachusetts. Liscensed and insured. Trade in the same. Sales Manager told me he could not sell it per his General Manager. Due to low inventory. Hmmm . He would lose his job if he sold it to me. Not sure what that means. I think I was discriminated against!!! I'm very upset. I bought 2019 there. They did all my services for 3 yrs. Now they don't want me as a customer. Still shocked!!! More

Courteous, efficient, helpful, great price! Hannah assisted me via text! Hannah and Anthony had everything ready when I arrived! (I traveled 75 miles to buy my car from Route 60 Hyundia). Well Hannah assisted me via text! Hannah and Anthony had everything ready when I arrived! (I traveled 75 miles to buy my car from Route 60 Hyundia). Well pleased with the service! More

Stay away. Go anywhere else. These guys are used car salesmen with new cars to sell. Because the price on line was $35,000 total we went to test a new Sonata Go anywhere else. These guys are used car salesmen with new cars to sell. Because the price on line was $35,000 total we went to test a new Sonata hybrid. At the dealership we were quoted $48,000. That is a pretty steep markup of $13,000 for no more auto. When I asked the manager he said, “Everyone is doing it”. Not Lexus of Viera. I will purchase a loaded Lexus Hybrid for $2,000 more than the sonata. There is no comparison between the auto, the drive, the service, the showroom, and the honesty of the sales representatives. I have owned Lexus for 20 years and they are the best autos I have ever driven. I am so happy that they are not saving me enough money to temp me to deal with them. More

I wanted to pass on my bad experience trying to purchase an automobile at Route 60 Hyundai. I was interested in purchasing a new 2022 Tucson Hybrid which had an MSRP of $38,345. Today’s automobile market, an automobile at Route 60 Hyundai. I was interested in purchasing a new 2022 Tucson Hybrid which had an MSRP of $38,345. Today’s automobile market, the way it is with automobile shortages due to computer chips, the dealer has marked up the price nearly $10,000 on a second dealer added window sticker. There was a market adjustment amount and a dealer fees amount that made the final price $46,635. I understand the economics of the market and even with that being said I think it’s a bit excessive to the point of price gouging. When they gave me their best price they were very generous to give me a $1,297 discount for a final price of $45,338. What a deal! But what really was upsetting is the scam they tried to pull when they offered me a lease price for the vehicle. I’ve been leasing vehicles for over 20 years. I was a financial manager before I retired and understand how to calculate a lease price using the MSRP, the negotiated price, the money factor and the residual price. Anyone can find a lease calculator online to double check the dealer. So the lease price that I was given at the dealership was $200/mo. more than it should have been based on the numbers they gave me. When a lease price is overstated by $200/mo. that’s equivalent to adding $8,000 to the sales price. That was a lease price for $790/mo. This put the vehicle cost at about $53,338 for a Hyundai with a MSRP of $38,345. I just wanted to pass this along to my friends and neighbors. I think that Route 60 Hyundai is a low volume, high profit per vehicle type dealership because they don’t have any nearby Hyundai competition. My advice if you want a Hyundai is go to a high volume honest dealership. Route 60 Hyundai is outright scamming people. More

Jeremy Hall dedicated efficient service advisor asset to the dealership. Would recommend to all my friends on vero beach the dealership. Would recommend to all my friends on vero beach More

Very Professional, worked with our budget pretty well. Our Salesman David did an AMAZING job with us. Very friendly, and knowledgeable. Our Salesman David did an AMAZING job with us. Very friendly, and knowledgeable. More

Went to dealership today. We intend To lease a new car. Mikayla was wonderful. Showed up a couple Santa Fe’s but didn’t have an Elantra to show us. We also had interest in s Sonata. Wanted to speak to mana Mikayla was wonderful. Showed up a couple Santa Fe’s but didn’t have an Elantra to show us. We also had interest in s Sonata. Wanted to speak to manager got an explanation as to why their vehicles had a 2nd sticker adding over $6,400 to the “total price” on main sticker. Explanation on sticker said “Dealers Additional Accessories” though there were no additional accessories. Fred Hansen identified himself as the Sales Manager. Was not friendly. Acted like we were eating his time all this at introduction. Explained the 2nd sticker as “sign of the times”. We asked for a further explanation and he just repeated himself then said suppliers were low. He apparently wasn’t interested in a sale of lease so we left. Very unprofessional. We wanted to know why when you look at their website it only shows the first sticker and says nothing about additional fees. More

Go to any other Hyundai dealer but this one. The sales person, David, was very professional and courteous, it was the finance guy, Brett, and whoever the general manger was, they are thieves. They gave me person, David, was very professional and courteous, it was the finance guy, Brett, and whoever the general manger was, they are thieves. They gave me a price, then came back and said oops sorry we put the wrong stock number in the paperwork, which was utter bs, and then bumped the price up another $3k. They were "making" over $8k on the MSRP. Total thievery. Was told by Brett he "would see if he could do something better on my trade and call me next morning around 9:30. I called him 3 times and each time he "was busy". He finally called me back and basically said "take it or leave" to the higher price, I told him I would leave it as I had already purchased elsewhere. Again the sales person David was great, even he looked embarrassed and ashamed when they tried to bump the price up. More

The initial customer service is as expected. Polite salespeople. Aggressive but courteous. I didn't have a long wait time while doing paperwork (I came in pre-qualified by my credit union). While test salespeople. Aggressive but courteous. I didn't have a long wait time while doing paperwork (I came in pre-qualified by my credit union). While test driving I was given a little history of the car. Once I decided I wanted the car, I asked if they could install a front license plate bracket and was told that they could but they didn't. I ended up being told, after signing paperwork, they they couldn't. Thus was the first example of what makes me say I would not refer this dealership. Two weeks after my purchase, the maintenance needed message came up on the display. I was under the impression that the maintenance was up to date. After a.review of the history, I found that the only thing done at the last maintenance was two tire changes. I'll except my part for not checking before, however. I don't think its much to ask that maintenance would not be needed for at least 6 months after purchase. So, two weeks after purchase, I had to pay $500 for maintenance. All in all, I am neither pleased , nor completely disappointed with the experience at Route 60 Hyundai. 2 out of 5 stars. More