Route 6 Auto Mall Kia
Swansea, MA
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118 Reviews of Route 6 Auto Mall Kia
Great experience Route 6 Auto Mall was a great experience! I was recommended and would recommended it to anyone else. Friendly staff, no pressure and honest with the p Route 6 Auto Mall was a great experience! I was recommended and would recommended it to anyone else. Friendly staff, no pressure and honest with the pricing . More
Awesome! This is my 3 rd car buying from Kia Auto Mall. They are the best we are never pressured into buying anything and they are always honest and up front w This is my 3 rd car buying from Kia Auto Mall. They are the best we are never pressured into buying anything and they are always honest and up front with us.Would never go anywhere else. Definately recommend them to family and friends. I have always dealt with Dave he is awesome! More
Leased a 2016 KIA Sorento SXL What a great dealership to buy a car from. They are so low pressure and made it so easy to buy my vehicle. What a great overall experience! I would re What a great dealership to buy a car from. They are so low pressure and made it so easy to buy my vehicle. What a great overall experience! I would recommend anyone that is going to be purchasing a vehicle to go to Route 6 Auto Mall KIA. After a lengthy research process Route 6 was not only the first and only dealer to respond they also responded with all of the information I had asked for, additionally Julie went above and beyond to get me additional information to assure me I was going in the right direction with my purchase in getting everything I wanted. Whend I got there I was greeted and felt comfortable instantly. I dealt in the past with several other dealers that rite away gave you that horrible gut feeling. My salesman Robbie was so likable and knowledgeable through the entire process. Mark Franco the General Manager also was very knowledgeable and extremely helpful and explained to me the different options and showed me the best way to make this a smooth transaction while saving the most money. If you are going to buy a vehicle do not sell yourself short and go to any other dealer other than Route 6 Auto Mall KIA! I can promise you that you will not be disappointed or second guessing anything after you buy your vehicle. Thank you Route 6 KIA and keep up the great work! More
Thrilled with new KIA Sorento EX We searched for a new SUV for months, and test drive several different vehicles. So happy that we stopped at the Route 6 Auto Mall and test drove the We searched for a new SUV for months, and test drive several different vehicles. So happy that we stopped at the Route 6 Auto Mall and test drove the Sorento. The atmosphere is relaxing, with no pressure. Richard Bernard was very knowledgeable about the vehicle. We love our new SUV, and are extremely happy with the price negotiated. Great dealership to do business with, and they have a lot of inventory to choose from. Most importantly, they have a lot of financing options to make the vehicle fit your budget. More
Gerry and the RT 6 AUTO MALL Team are GREAT! We would like to take the time to thank the RT 6 Auto Mall team and our amazing salesman Gerry for helping us get into our brand new 2015 Kia Sorento. We would like to take the time to thank the RT 6 Auto Mall team and our amazing salesman Gerry for helping us get into our brand new 2015 Kia Sorento. My wife and I were looking to upgrade to a SUV and Gerry was able to find exactly what we wanted and treated us with the up most respect. From start to finish, our buying process was seamless and easy. We can't say enough about Gerry but he was professional, knowledgeable, and so much fun to work with. Thank you for helping us, we will recommend this dealership hands down to anyone we know! More
Unfairly Treated On September 6 2014 I had purchased a used 2008 Nissan Sentra from Route 6 Auto mall KIA. I knew there were issues with the rims and steering wheel c On September 6 2014 I had purchased a used 2008 Nissan Sentra from Route 6 Auto mall KIA. I knew there were issues with the rims and steering wheel controls and the dealership promised to fix them for me. What I didnt know was that there a significant safety issue they tried to hide from me. The following morning after purchasing my car I had started my vehicle to be welcomed with a blinking SRS light (airbag light). I was confused as to what this meant so I checked my owners manual. It turns out when this light comes on there is a significant issue with the safety device in the vehicle. I immediately called the dealership to let them know. They told me when my car was brought in they would check it out. A day later I went down to obtain my registration and again reminded them of the light. I told them I wouldnt be able to get an inspection sticker with an issue this big. They gave me a service date for the following week (the day I needed to have an inspection sticker by). I went in for my appointment, expressed my concern and had them look at my car. They told me it was a Nissan issue so they would have to ship it to Nissan. They did though turn the light off so I could obtain my inspection sticker. The following week my car was shipped off to Nissan from the 24th of September till the 1st of October. I was called in to get my car but was unable to take it home because the issue had not been fixed. This incident repeated itself after my car was shipped off from the 1st till the 10th. Again I was unable to take my car home and it was shipped off for a third time from the 10th to the 17th of October. I was able to bring my car home on the 17th to have the light come on a day later. That day I brought my vehicle down to the dealership and expressed my concerns and stated that my car now fit the Used Car Warranty Law which states if an issue/defects occurs 3 or more times and the car is out out commission for 11 or more days, I am entitled to a full refund. I was able to speak with the GM that day who refused to give me the time of day because he had "just come back from vacation." He wouldnt listen to what I had to say and told me to come back the following morning. I did. He again refused to give me the time of day and would not help me. From there I filed for arbitration. The hearing ended in my favor and I am entitled to my refund. Today I had gone down to the dealership (yes this entire process has taken about 4 months) to discuss the process of returning the car and getting my refund. I was told he would be using the entire 21 days they are given to settle this once and for all. I thought I would finally be done with this dealership and the car but the GM refuses to cooperate, instead he choose to be spiteful. I am a college student who has school starting in less then two weeks where I will be commuting from swansea to bridgewater. This GM would rather be spiteful and drag this out then comply with an arbitrators decision and allow me to take my money and buy a car I feel safe driving. I do not recommend this dealership to anyone. More
Great car buying experience Thank you for the great buying experience. One of the best easy to deal with dealers and staff I have ever had. Sales person was excellent and very kn Thank you for the great buying experience. One of the best easy to deal with dealers and staff I have ever had. Sales person was excellent and very knowledgable. Sales person was Not pushy and helped me find the exact vehicle we were looking for and very straight forward on price without breaking the bank. Would highly recommend and will buy from again. More
Great Dealership!! We had been looking for a new car for about a month. I had been listening to the commercials on the radio and decided to try out a KIA. Great car, We We had been looking for a new car for about a month. I had been listening to the commercials on the radio and decided to try out a KIA. Great car, We are very happy with it. We had leather seats installed and they look great. The service was a breeze. Thank You Gerry Benoit, you made this an enjoyable experience. More
Love my Kia I had a great experience when purchasing my new Kia Soul from this dealership. Our salesman was fantastic and made everything seem easy. Everything I had a great experience when purchasing my new Kia Soul from this dealership. Our salesman was fantastic and made everything seem easy. Everything went smoothly and I had my car in 2 days. More
Great Team Work Despite the price and i mean they could have reduce some of it, the overall service was great. The moment I walk in i was met with a smile which is a Despite the price and i mean they could have reduce some of it, the overall service was great. The moment I walk in i was met with a smile which is a big deal to me and the way they spoke with me. Dave, who assisted me took my cry into consideration and offered me something i was really looking for with the help of his supervisor. They both took their time and gave me a deal whether it was great or not, well i am not an expertise in cars. Overall, i was happy with their service and so far, I am enjoying my new but used car. More