Route 23 AutoMall

Knowledgeable & Pleasurable!! I was in the market to purchase a vehicle and went to Rt 23 Ford, best decision I ever made. Mike Voorhees was so responsive to my "many questions"; I was in the market to purchase a vehicle and went to Rt 23 Ford, best decision I ever made. Mike Voorhees was so responsive to my "many questions"; I couldn't be happier!! I have recommended many of my friends to check it out for themselves; they won't find anyone more reliable than Mike and the hard work he does to make Rt 23 Ford a dealership that will always be the Dealership to shop!! Thank you. More

It doesn't get much more PLEASURABLE to buy a vehicle ! I have purchased/leased 5 cars from Rt.23 Ford over the last 4 years but have a total of 12+ vehicles with salesman Mike Vorhees over approx. 13 years I have purchased/leased 5 cars from Rt.23 Ford over the last 4 years but have a total of 12+ vehicles with salesman Mike Vorhees over approx. 13 years and that alone should tell you how happy I am with the SERVICE in all areas here. Mike is about the most easy going, no pressure & knowledgable car salesman I have ever dealt with in 37 years of buying cars. You're always treated like family from the time you walk in the door until the time you leave. It doesn't get any more pleasurable to purchase a vehicle, get financing & drive home in a new car the same day. I am a pretty demanding car nut and they never waiver at my requests, everyone is friendly and I have never had a single negative issue with Mike Vorhees or the dealership in any way and that's why I have another 2 Brand new '14 Ford Mustangs in my driveway right now from Mike, I don't trust many people these days, but Mike Vorhees & Rt. 23 Ford have EARNED my trust and LOYALTY !!! And That my friends goes a Long Way in my book ... HIGHLY RECOMMEND this dealer & salesman !!!!! Thanks for making car buying FUN again !!! More

Great experience with buying Salesman Matt Tatalikas made the experience of purchasing a Ford Escape a pleasure. He was responsive and followed through with all the details. Hig Salesman Matt Tatalikas made the experience of purchasing a Ford Escape a pleasure. He was responsive and followed through with all the details. Highly recommended! My interaction with the service department has also been excellent. More

Raves for Rt. 23 Ford My last two Fords were leased from another large North Jersey dealer and my experience at that dealership was excruciating. A friend recommended Rt 2 My last two Fords were leased from another large North Jersey dealer and my experience at that dealership was excruciating. A friend recommended Rt 23 Ford, but I still braced myself for more of the same as I walked into the showroom. I could not have been more wrong. James Kim and Mike Vorhees gave me the best car buying experience I have had in 30 years of purchasing/leasing cars. They were professional, knowledgeable and I got a great price without any BS sales tactics. I told them what I wanted and they gave be their best price out of the gate (without asking me "what I wanted to pay"). Less than an hour after I walked into the showroom, I had signed a lease for a 2015 Explorer at a lower monthly rate and with a few extras that were not on the vehicle that I had leased from the other dealership. These guys realize that in the age of Internet with buyers having full access to pricing information, you need great service to differentiate yourself from the competition. That is exactly what I got. I have a Ford Escape that comes off lease next year so I will be back. More

Great Experience This is the second time that I have leased a car from Michael Keane. Both times he was extremely helpful and professional. I was given prompt and e This is the second time that I have leased a car from Michael Keane. Both times he was extremely helpful and professional. I was given prompt and efficient service throughout the time I was at the dealership. Michael spent a great deal of time with me explaining the ins and outs of the My Ford Touch Screen. He made it easy for me to understand, and I was so appreciative. I will definitely work with Michael again in the future. Joe Rallo More

Friendly and Patient The staff is friendly and patient as far as letting you take a little time to get things together. My experience was smooth.Thank you. The staff is friendly and patient as far as letting you take a little time to get things together. My experience was smooth.Thank you. More

Excellent Service Outstanding service from the moment we stepped through the door ! Thank you Lenny for taking the time to explain all the features of my new car !! Outstanding service from the moment we stepped through the door ! Thank you Lenny for taking the time to explain all the features of my new car !! More

100% Satisified 100% Satisfied Great Experience. I am very happy with my experience and how this transaction was handled. Very customer friendly and helpful with fe 100% Satisfied Great Experience. I am very happy with my experience and how this transaction was handled. Very customer friendly and helpful with features of the car. More

Great experience I had a great experience at Rt 23 AutoMall. Was dealt with fairly and in a very friendly manner. Did not feel pressured. My car was ready with a fu I had a great experience at Rt 23 AutoMall. Was dealt with fairly and in a very friendly manner. Did not feel pressured. My car was ready with a full tank of gas when I arrived to pick it up. PJ went over the whole car but esp the Sync/MY Ford Touch system (new to me) with me and synced my phone to it. Every one we spoke to was friendly and helpful. More

Horrible! I normally give people the benefit of the doubt and expect when visiting a car dealership there will be pressure to buy. This place takes the cake. I normally give people the benefit of the doubt and expect when visiting a car dealership there will be pressure to buy. This place takes the cake. My husband and I had just started looking for a new truck. We went to Route 23 to see what our options were. We informed Harold that we were in no position to purchase anything that day and were simply fact finding. I test drove a used Escape and really liked it. We'll the pressure tactics began! It was the last Saturday of the month and as we were informed the used Escape had been on the lot for 60 days and they were trying to move it...for over $27,000. I informed the sales rep that I don't make $27,000 investments lightly and my husband and I would talk about it. He then proceeds to say, "well, both parties are here, can't you make a decision." When we said no, we weren't purchasing anything he got visibly annoyed with us and got up in a huff. The general manager came over to try his tactics but at this point we were both so irritated that even if I wanted the truck I wasn't buying it from them. It was literally an awful experience and I would not recommend this dealership to anyone. I ended up purchasing a Jeep Cherokee from Precision which is right up the road on Route 23 and couldn't be happier with the whole experience. More