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Route 22 Toyota
Hillside, NJ
1,656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,656 Reviews of Route 22 Toyota
September 17, 2018
Fast, no-nonsense, fair and honest Khalid was humble and not pushy which encouraged me to stay and listen to their pitch although I just came in to compare prices and had another stop b Khalid was humble and not pushy which encouraged me to stay and listen to their pitch although I just came in to compare prices and had another stop before I wanted to make a decision. Luis was on point and knew exactly what I needed and answered all my questions to my satisfaction. Mr. Walker was also an excellent finance manager. Unlike my previous experience, he was very understanding and honest. He explained everything very clearly and although it was so late in the night, I never felt rushed. They all worked very swiftly and cohesively to get me in and out with a vehicle in the shortest amount of time I have ever experienced. I already have referred them to my friends. Keep up the good work. More
by Sarita Nihal
Verified CustomerEmployees Worked With
Anthony Walker, Luis Pinos, Khaled Elsisi, Danny Veli
September 14, 2018
Ilia Pilmenstein is a bad financial advisor; don’t go to him The financial advisor Ilia Pilmenstein has a nasty attitude with me and my husband. He rushed to finish the paperwork; he did not explain clear about The financial advisor Ilia Pilmenstein has a nasty attitude with me and my husband. He rushed to finish the paperwork; he did not explain clear about the interest of the loan. When we tried to discuss and ask questions, he was mad and said some words soud like we don’t have money to do monthly payment. This guy is vey tough and rude More
by Vo
Employees Worked With
Ilia Pilmenstein, Jorge Mejias-Navas, Danny Veli
September 13, 2018
Poor customer service I was called and told my car would be ready in 10 minutes, I showed up 45 minutes later and my release papers were still not ready. They called the te I was called and told my car would be ready in 10 minutes, I showed up 45 minutes later and my release papers were still not ready. They called the tech 3 different times before he finally showed up with my release papers. They gave me my keys and told me where I ca find my car, my car was NOT in that spot. Finally found my car and Car wouldn’t start after service. Tech tried to tell me it was due to prior issue even tho I explained prior issue or not my car has never once died on me. Tech then LIED and said my car had to be jumped to bring in lot, I know he was lying because I SAW them drive my car into the lot. When I told him he was lying he hung up the phone on me. I tried to speak to a manager but for some STRANGE and INEXPLICABLE reason the managers are allowed to leave two hours prior before closing which is ridiculous because if there’s a real issue WHO DO WE SPEAK TO? More
by CHELIZSUAZO
Employees Worked With
Steven Jefferson
September 11, 2018
Quality work People were nice, and the work was explained to me and done right. Would definitely bring my car back when my next service is needed People were nice, and the work was explained to me and done right. Would definitely bring my car back when my next service is needed More
by TENPHIFTEEN
Employees Worked With
Danny Veli
September 11, 2018
That people was amazing, I felt great with my Toyota I recommend this dealer, they are very nice. They help you to find a good deal and what you looking for. Son personas que me trataron muy amablement I recommend this dealer, they are very nice. They help you to find a good deal and what you looking for. Son personas que me trataron muy amablemente, y logré comprar lo que yo quería. More
by ADANELLY424
Employees Worked With
Nelson Madera
September 11, 2018
Great team and honest folks Efrain in sales worked hard for my business and came through with a great deal on a great car.! (2018 highlander). Thanks to Rod and Efrain for gettin Efrain in sales worked hard for my business and came through with a great deal on a great car.! (2018 highlander). Thanks to Rod and Efrain for getting us the right carr at the right price! Thanks also to Anthony in finance for great advice and service. You did what you said you'd do! I was impressed! More
by ELLEN
Employees Worked With
Rod Solis, Anthony Walker, Efrain Santiago
September 11, 2018
Change tire I arrived there around 11:35.and wait until 4:30pm to fix my tire. I purchased warranty for my tires and the day just repaired for me and not changed I arrived there around 11:35.and wait until 4:30pm to fix my tire. I purchased warranty for my tires and the day just repaired for me and not changed a new one. Long time waiting. Very unsatisfactorily More
by SCGSIU99
Employees Worked With
Tom Carrino, Steven Jefferson , Mike Ventura , Raul Urges, Danny Veli, Kathy Andrade
September 10, 2018
Check Engine Light I bought the exact toyota part which was recommended for my CEL. It did not solve the problem and i wasted my time doing this. I bought the exact toyota part which was recommended for my CEL. It did not solve the problem and i wasted my time doing this. More
by Nomail0
Employees Worked With
Steven Jefferson
September 10, 2018
Sharon was Awesome! Sharon the cashier was amazing! She deserves a raise! She was so helpful to me on such a stressful day. She was cheerful and understanding. She went a Sharon the cashier was amazing! She deserves a raise! She was so helpful to me on such a stressful day. She was cheerful and understanding. She went above and beyond her job title as Cashier. Haven’t experience service like hers in a long while! More
by CATHY21
Employees Worked With
John Veli and Sharon
September 10, 2018
They were professional in their job and it was fast attend They was very professional and the service department did a great job! I will definitely refer friends and family to your dealership. The car was clea They was very professional and the service department did a great job! I will definitely refer friends and family to your dealership. The car was cleaned as well More
by DANOSA74
Employees Worked With
Mike Ventura
