Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Route 22 Toyota
Hillside, NJ
1,656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,656 Reviews of Route 22 Toyota
October 01, 2018
Excellent Very nice staff very helpful specially Sales manager Mr Omar and Salesmen Alexsis i am very happy will always recommend others to come and buy from R Very nice staff very helpful specially Sales manager Mr Omar and Salesmen Alexsis i am very happy will always recommend others to come and buy from Route 22 More
by Master
Verified CustomerEmployees Worked With
Alexis Valeriano, Omar Awawdeh , Joy Willis, Kathy Andrade, CC Patel , Max Kifayeh , Indira Marte
October 01, 2018
Great Service I arrived at the service department and was greeted by a staff member immediately. I wait a very short time before my name was called by the service I arrived at the service department and was greeted by a staff member immediately. I wait a very short time before my name was called by the service advisor. My issue was addressed and handled efficiently and expeditiously and I am very pleased with Rt. 22 Toyota! More
by ETRAUTNERCRUZ
Employees Worked With
John R; Marby
October 01, 2018
What is worse than horrible? Our car sat there for 3 months and no one was held accountable. Staff and Management is useless and unreachable. Took our paparwork from Hillside and Our car sat there for 3 months and no one was held accountable. Staff and Management is useless and unreachable. Took our paparwork from Hillside and the car to Toyota of Springfield the day after getting our car from Hillside because it was still having issues and taking it back to Hillside would have been a lost cause. The experience at Springfield has been exceptional. Regret Hillside with a passion. Never again! More
by Toyota42
Employees Worked With
Mike Ventura
October 01, 2018
Buy new car When I buy a car from you it takes mostly all day but your store did not offer any coffee or snacks when other car dealers have it. When I buy a car from you it takes mostly all day but your store did not offer any coffee or snacks when other car dealers have it. More
by SHNATI24
Employees Worked With
Khaled Elsisi
September 29, 2018
Horrible It took an hour and a half for an oil change, but only because no one would help us. And every time someone would say they were going to, they would p It took an hour and a half for an oil change, but only because no one would help us. And every time someone would say they were going to, they would pass it off to someone else and go to lunch. Worst service I've ever gotten at a Toyota service center in the 5 years I've had the car More
by NON
Employees Worked With
Tom Carrino
September 29, 2018
Wonderful Very helpful and attentive great customer service will recommend . I went in just to browse around and I ended up going home with a 2018 Camry Very helpful and attentive great customer service will recommend . I went in just to browse around and I ended up going home with a 2018 Camry More
by NOEL2262
Employees Worked With
Nelson Madera, Luis Pinos, Mervin Duran
September 29, 2018
New Car Lease My visit was effortless. Everyone was friendly, knowledgeable, and helpful. Only a couple of small administrative errors made but nothing that wasn’t My visit was effortless. Everyone was friendly, knowledgeable, and helpful. Only a couple of small administrative errors made but nothing that wasn’t simple to fix. Overall, great experience. More
by DAISY
Employees Worked With
Rodrigo, Elmer Portillo, Najy Kanan
September 28, 2018
Awesome Efrain Santiago was very friendly and easy to deal with.. He is hard working and enjoys what he was doing. I was so impressed that they didn't misse Efrain Santiago was very friendly and easy to deal with.. He is hard working and enjoys what he was doing. I was so impressed that they didn't missed the opportunity of doing business with me. More
by 1BOLESA
Employees Worked With
Nelson Madera, Efrain Santiago, Luis Pinos, Angely Vincente
September 27, 2018
Great Service I've been coming to this facility for years and I'm always satisfied with my service and the way that I'm treated here. Thumbs up and kudos to all . I've been coming to this facility for years and I'm always satisfied with my service and the way that I'm treated here. Thumbs up and kudos to all . More
by Invisibleman47
Employees Worked With
Milton , and the service staff, Joshua Azcona
September 26, 2018
Oil change The sales advisor was very professional and courteous. I was treated with dignity and respect. The waiting time was reasonable. Therefore, I highly re The sales advisor was very professional and courteous. I was treated with dignity and respect. The waiting time was reasonable. Therefore, I highly recommend Toyota Route 22 for your service needs. Thank you. More
by MARIA32
Employees Worked With
Steven Jefferson
