Route 22 Toyota
Hillside, NJ
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1,656 Reviews of Route 22 Toyota
The best! Best service experience ever, I love the place and their way of working. Everything was easy, and extremely convenient; I felt as though Raul genuinel Best service experience ever, I love the place and their way of working. Everything was easy, and extremely convenient; I felt as though Raul genuinely helped me to the best of his ability. More
Great service center Everyone I meet there was curtious and professional. My car was ready when I was told it would be. The price was the same I was told it would be. I ha Everyone I meet there was curtious and professional. My car was ready when I was told it would be. The price was the same I was told it would be. I had a great experience all together. More
Great! You guys are very professional. You have all the equipment to do a job well done. Customer services is great. I believe you guys are the best in Town. You guys are very professional. You have all the equipment to do a job well done. Customer services is great. I believe you guys are the best in Town. Keep it up! More
Frustrating experience with broken car Usually a fan of this facility, but after car broke down I waited all day for an answer on my car despite repeated call, was finally told it was fixed Usually a fan of this facility, but after car broke down I waited all day for an answer on my car despite repeated call, was finally told it was fixed though it sounded like they didn’t address the real problwm, then next day arrived to find it still broken with the same issue. More
Ridiculously long wait Let’s preface this with I called and asked how long it would take for scheduling purposes. Got told an hour maybe 1.5. I scheduled an early appointmen Let’s preface this with I called and asked how long it would take for scheduling purposes. Got told an hour maybe 1.5. I scheduled an early appointment to give myself plenty of time before work. I spent over two hours before I even heard back. I didn’t even have time to finish addressing my concerns. I ended up late and lost a client as a result. My appointment was at 1030 I left there after 1 pm. More
Toyota Route 22 Services Advisor Raul is amazing to the customer very friendly and professional. That is the reason I return back to service my car. Thank you! Services Advisor Raul is amazing to the customer very friendly and professional. That is the reason I return back to service my car. Thank you! More
Bad customer service, bad service over all I went to Toyota because my corolla had an air bag recall. I left the car there for three hours and they never called me to let me know that the work I went to Toyota because my corolla had an air bag recall. I left the car there for three hours and they never called me to let me know that the work was done. I went back after 3.5 hours and the car was done (they never called me). When I got inside the car I noticed that the radio wasn't working. I went back to the service associate an he said that they will check if the work performed has anything to do with the radio. They made me wait there other 2 hours to tell me that the technician wasn't there. He asked me to come back the day after, but I requested to leave the car there and wait for their call when the car was ready, He called me back the day after about 12pm to tell me that I have to pay $240 for the evaluation. Worse service ever!! More
Best service Route 22 service always goes above and beyond with their customer service! From start to finish my car needs are always met. Their appointment flexibi Route 22 service always goes above and beyond with their customer service! From start to finish my car needs are always met. Their appointment flexibility is outstanding especially with customers that work. More
The go to guys! I made the mistake of buying from a different dealer just because it was closer. (Dont go to sansone ever). I also gave them a try, servicing my camry I made the mistake of buying from a different dealer just because it was closer. (Dont go to sansone ever). I also gave them a try, servicing my camry which was purchased at route 22 toyota. (Again dont go to sansone ever for service either). I learned the hard way but route 22 will always have my business. I take the extra drive knowing that they are going to treat me with respect and in a timely fashion. plus my kids like the playroom in the waiting area. Milton Crooks is my guy! Happy holidays to the whole team More
Satisfied The service person helped me with emergent services and thise that could wait.. Overall excellent experienxe.. I would recommend this service center The service person helped me with emergent services and thise that could wait.. Overall excellent experienxe.. I would recommend this service center to everyone I know. More