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Route 22 Toyota

Hillside, NJ

3.3
1,656 Reviews

109 Route 22 West

Hillside, NJ

07205

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1,656 Reviews of Route 22 Toyota

April 13, 2019

Bad luck Got the New Camry hybrid on Apr 09 and returned the car on Apr 11 for AC problem. Still wait for answer when the car will be fixed More

by ALANLI
Recommend Dealer
No
Employees Worked With
Milton Crooks
Apr 24, 2019 -

Route 22 Toyota responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

April 13, 2019

Comfortable and Uncomfortable -Management Najy make me feel comfortable and talk very good as patient like good heart wow I hope Najy stay keep management that place -Finance Nel More

by CHUBBYGIRL2020YR
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Madera, Najy Kanan
Jun 06, 2019 -

Route 22 Toyota responded

Thank you for taking your time to write us such a positive review. We are so happy you had such a great experience with us! If you need anything else don't hesitate to call us. Have a great day!

April 11, 2019

The worst experience I will never return for service here. The customer service is horrible. Raul has a chip on his shoulder he should not be allowed to interact with peop More

by Never Again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raul Urges
Apr 24, 2019 -

Route 22 Toyota responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

April 09, 2019

Great Job Route 22 Toyota My advisor John Veli was outstanding. He answered all my questions. He is very knowledgeable. The service that I received was excellent for the 10,000 More

by WASH106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Veli
Jun 06, 2019 -

Route 22 Toyota responded

Thank you for taking your time to write us such a positive review. We are so happy you had such a great experience with us! If you need anything else don't hesitate to call us. Have a great day!

April 09, 2019

john romanovsky his name wasnt under the service advisor great experience he explained everything the right way and overall great experience i will keeping coming to More

by Estevesd12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john romanovsky
Jun 06, 2019 -

Route 22 Toyota responded

Thank you for taking your time to write us such a positive review. We are so happy you had such a great experience with us! If you need anything else don't hesitate to call us. Have a great day!

April 09, 2019

thank you Excellent service, they were very friendly and efficient. They did everything possible for me to come out with a vehicle from the dealer. thank you More

by Marilin0324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria. Mr. Rodrigo
Jun 06, 2019 -

Route 22 Toyota responded

Thank you for taking your time to write us such a positive review. We are so happy you had such a great experience with us! If you need anything else don't hesitate to call us. Have a great day!

April 08, 2019

Car check up Everyone is always very helpful. Even if I come with out an appointment the customer care is always there for me to help me. Thank you. More

by JUSTYNA.MARRIOTT19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Andrade
Jun 06, 2019 -

Route 22 Toyota responded

Thank you for taking your time to write us such a positive review. We are so happy you had such a great experience with us! If you need anything else don't hesitate to call us. Have a great day!

April 08, 2019

Sloppy service Not sure they did the oil change. There was no coolant or wiper fluid filled. Had to tell Rep that a brake pad replacement was previously recommende More

by Ogbebor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Ventura
Apr 24, 2019 -

Route 22 Toyota responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

April 08, 2019

Fixing a recalled part The passenger side air bag of my 2012 Sienna had been recalled. The service Center was able to fix this within 2 hours. They were courteous and even w More

by SKAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Urges
Jun 06, 2019 -

Route 22 Toyota responded

Thank you for taking your time to write us such a positive review. We are so happy you had such a great experience with us! If you need anything else don't hesitate to call us. Have a great day!

April 06, 2019

Waiting time is long I hope you can improve the waiting time of your customers. I waited more than 2 hours and I am busy person ans I think every one here in the US. Prope More

by RommelM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Smiley, Tom Carrino, Tennecia Lucien, Steven Jefferson , Mike Ventura , Raul Urges, Danny Veli, Kathy Andrade, Stacy Sazo, Angelica Giuffre
Oct 22, 2019 -

Route 22 Toyota responded

Thank you for letting us know how we did and we are sorry that we kept you waiting. We will make sure that it doesn't happen again.

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