Route 22 Toyota

Excellent Very professional and friendly staff, clean and comfortable environment. Excellent workmanship. I will definitely recommend to friends and family. Tha Very professional and friendly staff, clean and comfortable environment. Excellent workmanship. I will definitely recommend to friends and family. Thank you for excellent and professional service. More

Worst customer service Be careful with this dealer. I told them I would pay for the car with an American Express are and they said there would be a fee which we agreed to. Be careful with this dealer. I told them I would pay for the car with an American Express are and they said there would be a fee which we agreed to. 2 weeks later we get a call saying they were refunding us the money unless we agreed to pay an 8% fee instead of the 3% originally stated. The manager says he wasn’t aware what the fees were. And that I had to either pay cash or another card. The manager lacks knowledge about the products and services they provide. I do not recommend this place. Do yourself a favor. Stay away. More

Great Dealership Friendly salesman and management whom answered all questions I had Clean dealership all around Great service all around Fair prices Definitely Friendly salesman and management whom answered all questions I had Clean dealership all around Great service all around Fair prices Definitely recommend to family and friends More

I have appointment to take my car for records I have a good atendent MT Raul help me berry well. My car is don’t lest that two hours. I not have any problems o any complaint. I’m berry satisfactor I have a good atendent MT Raul help me berry well. My car is don’t lest that two hours. I not have any problems o any complaint. I’m berry satisfactory. Thanks you so much MT Raul More

Great customer service First service apntmnt since I leased the car back In November, the visit was quick and convenient. John Romanovsky was the service manager we dealt w First service apntmnt since I leased the car back In November, the visit was quick and convenient. John Romanovsky was the service manager we dealt with and he was great. He promptly informed us once the car was ready. Visitor lounge was clean and spacious. More

Great Service Good costumer service provided and it is great that they text you as you are waiting for your car to be done with the service. Good costumer service provided and it is great that they text you as you are waiting for your car to be done with the service. More

Excellent service He really helped me understand what we met best options. His words were clear and honest. I’m very grateful he was the salesman who helped me. Thank y He really helped me understand what we met best options. His words were clear and honest. I’m very grateful he was the salesman who helped me. Thank you Ahmed. More

Arrogance and lock of customer service After an appointment was made for a safety recall on my sienna I arrived at rt22 dealer service, the attendant was pleasant, told her I was was there After an appointment was made for a safety recall on my sienna I arrived at rt22 dealer service, the attendant was pleasant, told her I was was there for a safety recall and needed a loaner. She said it was fine and to wait on a advisor to call me. Well, this advisor was nothing but arrogant and lock of respect and manners towards the customers. Refuse to provide a loaner as I didn’t have a way to get back home, and Toyota was providing for a loaner. He simply voided and ripped the paper work in front of me. I called Crystal Toyota and made the appointment there. What a difference! Crystal Toyota very profane worthy of the brand while rt22 not even worthy of a used car dealership service, more like a junk yard. Service is terrible. That’s one less car they won’t be servicing ever. More

Professional Mike V and Marby E were professional, courteous, trustworthy, and extremely knowledgeable. It was an absolute pleasure to work with the both of them. Mike V and Marby E were professional, courteous, trustworthy, and extremely knowledgeable. It was an absolute pleasure to work with the both of them. The issue was resolved correctly and in a timely fashion. I will definitely spread the word to family and friends. More

Service I just paid over $3000 for repairs and it seems every time I go for one thing something else is brought to my attention that needs fixing. I just paid over $3000 for repairs and it seems every time I go for one thing something else is brought to my attention that needs fixing. More