Route 22 Toyota

Loved my salesmen!! I really loved working with Bernard and Nagy! Bernard was very personable and gave me EXACTLY what I wanted! Unlike other salesmen that I visited that I really loved working with Bernard and Nagy! Bernard was very personable and gave me EXACTLY what I wanted! Unlike other salesmen that I visited that week who were just trying to sell me cars that they wanted to get off the lot, I came in and told Bernard what i wanted and he told me he knew the perfect car for me! And he absolutely did. I left after the test drive and then came back to price negotiate. I knew a Toyota dealer in Maryland who was willing to sell the same car to me for a cheaper price so Najy (manager) was able to almost match the price. They didn’t want me to leave without buying the car and they were willing to work with my budget. I really enjoyed my time there and again, I LOVED Bernard! My only regret throughtout the car buying process was the finance part. I did more than enough research on car prices but i felt unprepared for the extended warranty part. Although Max (finance) was so sweet and funny! I didn’t feel like I had the opportunity negotiate the warranty prices. However, he was very kind and was willing to take his time to make sure I was happy with my purchase. Although i had some regrets with the warranty, I am happy with the overall service at Route 22 Toyota! I just needed a couple of days to enjoy my car and appreciate my purchase! More

1st Maintenance Appt It was a frustrating experience. I arrived early for my appointment and waited and waited. Around the the 2 hour mark I asked the status. What I lear It was a frustrating experience. I arrived early for my appointment and waited and waited. Around the the 2 hour mark I asked the status. What I learned was that I was never checked in. So the guy took my car, gave me a ticket, parked in the car in the service area & it never occurred to anyone why the car was there or why I was there. If I had not asked, it would still be there. Lucky, a service advisor named John helped me out. John was pleasant and worked to get the car serviced. Unfortunately, I wasted almost 3 hours of precious time and missed an important conference call because incompetence. More

Excellent customer service Victor more than excelled in making my shopping experience a great one. Will definitely recommend someone to buy at route 22 Toyota. By far my best ex Victor more than excelled in making my shopping experience a great one. Will definitely recommend someone to buy at route 22 Toyota. By far my best experience. More

60 000 miles services Great job was done by mr Jefferson he explaind to me very well about the service I was having.done on my vehicle..thank very much. Great job was done by mr Jefferson he explaind to me very well about the service I was having.done on my vehicle..thank very much. More

Friendly environment, great service Great service and friendly environment. I will definitely recommend it to my friends and family. I am very glad i picked route 22 Toyota . Thank you Great service and friendly environment. I will definitely recommend it to my friends and family. I am very glad i picked route 22 Toyota . Thank you More

Purchase Good customer relations .better service. Good deal. Beginning power. Nice communication . Focus and good attention. All problems solved .always willi Good customer relations .better service. Good deal. Beginning power. Nice communication . Focus and good attention. All problems solved .always willing to come again for more better deals. More

Disappointed The Sales Department was attentive and helpful, but the Finance Manager slip in a Extended Warranty after specifically being told I was not interested The Sales Department was attentive and helpful, but the Finance Manager slip in a Extended Warranty after specifically being told I was not interested in one. I took for granted (silly me) That everything was above board. It was my fault I didn’t ask what they value my truck at on the trade in but putting in the Extended Warranty after being told not to and discovering it after getting home left a very sour taste in my mouth. More

Toyota recall fix It was quite pleasant to have my Toyota Sienna service here, I am happy with the service and I would recommend it to my friend and family It was quite pleasant to have my Toyota Sienna service here, I am happy with the service and I would recommend it to my friend and family More

Tire review Didn’t like my experience this time. I guess the center is getting so comfortable with returning customers that the ignore the exact reason why you ca Didn’t like my experience this time. I guess the center is getting so comfortable with returning customers that the ignore the exact reason why you came back and that is, respect and value More

Very pleasant experience The process was enjoyable from the salesman, and managers. They were able to install a bed extender so I didn’t have to return. I was very surprised t The process was enjoyable from the salesman, and managers. They were able to install a bed extender so I didn’t have to return. I was very surprised that it was done so quickly to accommodate my wishes. More