Route 22 Toyota

Great Job Absolutely great job by all involved. I look forward to always dealing with them. If you are looking to buy or lease a car, this is the only place to Absolutely great job by all involved. I look forward to always dealing with them. If you are looking to buy or lease a car, this is the only place to go More

Terrible service with new car TERRIBLE SERVICE!!!!!!!! I brought the new Sienna 2019 Limited on May 23 2019. It was pretty late that day, I thought I would buy it another day, but TERRIBLE SERVICE!!!!!!!! I brought the new Sienna 2019 Limited on May 23 2019. It was pretty late that day, I thought I would buy it another day, but the sales people were really pushed you make the deal. I trusted the dealership cause it seems have a good reputation on the internet and orally spoke with the sales people if I find anything wrong, they will take care of it. Around 9:30pm, I drove away the new car, of course, I did not double check everything of the car. Couple of days later, I found a hole in the front bumper, I thought it was a parking sensor cover, so I did not pay attention to it. After 2 weeks of purchase (6/6/19), My wife found the parking assistant feature does not work , then I noticed one of the front parking sensor is missing. Then I directly contacted the sales person, they arranged me an appointment with their service and parts department. Today when I came, after 2 hours waiting at the service place, the service lady told me they have to order the part. At the same time, they need a waiver from the sales person. Then I called the sales, they said there is no evidence to proof the sensor was missing at the point of sales! I directly went to sales place again, talked to their manager, he said he needs wait for his boss to approve. What a ridiculous process!! IF YOU ASK ANY EXPERIENCES FOR THIS DEALERSHIP, PLEASE DOUBLE OR TRIPLE CHECK YOUR EVERY TINY PART OF VEHICLE BEFORE YOUR PURCHASE, DON'T TRUST THEM EASILY! More

Second Lease with the dealership which went well but I would have liked to see the vehicle before the paerwork was close to being finalized. Although I still like with the dealership which went well but I would have liked to see the vehicle before the paerwork was close to being finalized. Although I still like the vehicle I lost the running boards that I had with my previous lease which made it easier for my spouse to enter and exit the vehicle, thus the reason for 4 instead of 5 stars. More

Excellect service I had my vehicle in for annual maintenance . The entire process was smooth, but a little way longer than I expected. I spent almost 3 hrs there. Overa I had my vehicle in for annual maintenance . The entire process was smooth, but a little way longer than I expected. I spent almost 3 hrs there. Overall, thoughtful good service if it can be a little more efficient More

Excellent service Everyone was very attentive and I did not have to wait a long time. I had an oil change and tire rotation done AND they also washed my car! Would h Everyone was very attentive and I did not have to wait a long time. I had an oil change and tire rotation done AND they also washed my car! Would highly recommend it More

Service for tire change It took 4 hours of me being there just to change one simple tire out. I had an appt for 11 o clock and left at 330. It is crazy how long the wait was It took 4 hours of me being there just to change one simple tire out. I had an appt for 11 o clock and left at 330. It is crazy how long the wait was even with an appt. More

Picked up parts I needed to pick up parts that were previously ordered. Mike broughtvthen out to the car & put them where they needed to go. Great service I needed to pick up parts that were previously ordered. Mike broughtvthen out to the car & put them where they needed to go. Great service More

Good price not so great customer Good prices but the customer service could be better. No tea or even drinking water. Was there for hours, wasn't even offered a cup of water. Good prices but the customer service could be better. No tea or even drinking water. Was there for hours, wasn't even offered a cup of water. More

High quality customer service I was very pleased with the service that I received from Carlos and Milton I think they were very courteous very knowledgeable about the car that I ch I was very pleased with the service that I received from Carlos and Milton I think they were very courteous very knowledgeable about the car that I chose stay we're able to answer any question that I have and I'm glad that they were the car Representatives that took care of me.they did not rush me they gave me a chance to think about what it was I wanted to do they were just all-around great salesman I was glad to pass along their cards More

Disgrace Tom Carrino and Mike Ventura are a poor example of who should be service advisors. I came into the shop needing answers on a dire situation with my c Tom Carrino and Mike Ventura are a poor example of who should be service advisors. I came into the shop needing answers on a dire situation with my car. Needless to say I spent $150 on a service I'm not even sure benefitted me. More