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Route 22 Toyota

Hillside, NJ

3.1
1,659 Reviews

109 Route 22 West

Hillside, NJ

07205

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1,659 Reviews of Route 22 Toyota

February 22, 2020

I was disrespected today and the police were called on me for theft of service after I was called a racial slur and treated very badly by the Manager John Veli... I already called CORPORATE but am deciding More

by Latinmargarita
Recommend Dealer
No
Employees Worked With
JOHN VELI
Mar 02, 2020 -

Route 22 Toyota responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you,  Howard Newman Corporate Customer Relations Manager

February 21, 2020

I never have a bad experience at Rte 22 Toyota! I came in for an oil change and was taken care of by Mr Veli who was very polite and professional. Usually Mr. Ventura is who I deal with and I was a bit hesi More

by Fayuza
Recommend Dealer
Yes
Employees Worked With
Danny Veli
Mar 02, 2020 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

February 20, 2020

Service was great from taking my text message and coordinating a next day service, service was completed excellent with car wash and excellent customer service. More

by CHRIS.T.PEREZ
Recommend Dealer
Yes
Employees Worked With
Danny Veli
Mar 02, 2020 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

February 19, 2020

They did a good job rotating my tires and checking under the hood but unfortunately they did not secure the hood. I found out the hood was not locked two days later and corrected the problem. More

by Rich highlander
Recommend Dealer
Yes
Employees Worked With
John
Feb 19, 2020 -

Route 22 Toyota responded

Thank you for the feedback and letting us know how we did!

February 18, 2020

The guy at service department needs to be more humble, rt22 Honda is the best going back to Honda vehicle, rt22 Honda 100% professionals Thanks last time there More

by LEOLIMA
Recommend Dealer
No
Employees Worked With
Mike Ventura
Feb 19, 2020 -

Route 22 Toyota responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

February 17, 2020

Service was excellent, wait time a little long for an oil change, but above all great service! Nelson went above and beyond when I purchased my vehicle definitely remember all his help. More

by ROD20
Recommend Dealer
Yes
Employees Worked With
Nelson Madera
Feb 19, 2020 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

February 17, 2020

Worst dealership ever bad experience bad customer service it was horrible the service advisor mr. Raul ur Gilles was the worst ever it was all about his lunch no services was done for my car More

by LADI192
Recommend Dealer
No
Employees Worked With
Raul Urges
Feb 19, 2020 -

Route 22 Toyota responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

February 14, 2020

80 dollars for oil change and tire rotation. Didn't tell me I had a headlight out. Didn't put air in tires. Tried to upsell me break service and missed basic fundamental work. Inferior to pepboys double the More

by DMENEZES10
Recommend Dealer
No
Employees Worked With
Steve, Steven Jefferson
Feb 19, 2020 -

Route 22 Toyota responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

February 14, 2020

$81.99 for synthetic oil change is a rip off. I get my Infiniti oil changed for $56 bucks and that’s also synthetic and a much more expensive car. Not returning here again More

by Ssheikh
Recommend Dealer
No
Employees Worked With
Raul Urges
Feb 19, 2020 -

Route 22 Toyota responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

February 13, 2020

lack of communication when they failed to notified you about Toyota care program . Sales rep are focus only on selling and not what the client came in for. Stay away from this place. They received a ne More

by OSCARVILLACIS
Recommend Dealer
No
Employees Worked With
Kathy Andrade
Feb 19, 2020 -

Route 22 Toyota responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

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