Route 22 Toyota

I have buy a truck from this dealer very disappointed costumer service they don't know how to treat costumer and ever their managers when they hang you up the phone never call back and the secretaries ar costumer service they don't know how to treat costumer and ever their managers when they hang you up the phone never call back and the secretaries are nasty picking up the phone NEVER IN MY LIVE COMING IN TO THIS DEALER I SHOULD STAY WITH ACURA BEST SERVICE AND COSTUMER SERVICE AND THEY DONT HIDE COST More

To get the car ,I had pass through 4 person for paper work compare to other dealer one or two,drove the car home without full tank of gas (come back second time to get refill ),no personal check accepted work compare to other dealer one or two,drove the car home without full tank of gas (come back second time to get refill ),no personal check accepted , never keep their words , the first day I enroll in ' platinum ' 6 years cover plan for my car,The second day I speak to the guide work for TFS inperson to cancell The plan , The third day I comeback with cerified check to payoff my car , and I had to pay extra $ 2471.00 . I asked theTFS why I need to pay this amount when I already cancelled,He said I already canceled your plan,the company will refund it , after 15 days i received a wellcome book with my argreement number on it from TFS company, I called them they said they don't received any cancellation from the dealer or me . I had and other problem ,I bought the car on last Memoryal day may 27 2013 , today i june 30 2013 I still run my RAV 4 without registration cards , I been calling them , went to there, they keep running around , may be lying is their habbit , Iam so frustrated , only said ...Goodbye route 22 forever !!!!!!!!!!! More

They are rude, they do not have any consideration for their clients once they have purchased a vehicle. Buyers Beware go some where else to purchase your vehicle. Do not waste your time with these people their clients once they have purchased a vehicle. Buyers Beware go some where else to purchase your vehicle. Do not waste your time with these people or your money, I am quite positive you can get better service elsewhere. More

I've been in the market for a new car for well over a year and I have always found it to be an unpleasant experience. Low and behold, this year, I found that the internet has made striving improvements year and I have always found it to be an unpleasant experience. Low and behold, this year, I found that the internet has made striving improvements in this market. Sites like dealerrater.com, can lead you to a good dealers, point you to their websites and there you can check their "prices". You can also go to KBB.com and check Fair Purchase price. Power to the PEOPLE. My experience with Route 22 Toyota was shockingly simple. I showed interest on their website for a 2013 Toyota Sienna, and I received an email with a reduced price because I was browsing though the internet. NOTE: I showed interest on 2 other dealers, but Route 22 had the BEST price. So I called to confirm, and it was true. In my free time, I decided to stop by and browse their inventory and I met Nelson Madera. Nelson was great. He showed me to cars that I wanted to see, and answered all my questions. What I believe Nelson did for me was something that I was not expecting. Nelson helped me get the already reduced price to get reduced by $800 more. In the end I paid less than the Fair Purchase Price that is shown in KBB.com. I didn't think I would get that price, and with the 0% that Toyota was offering, I could not say no. I purchased the vehicle, and I am EXTREMELY HAPPY. Nelson was also quick to return my calls and showed me their service department that has FREE 25MB down Internet. I now LOVE this dealership, and would recommend it to ANYONE who doesn't want to get tricked into purchasing a vehicle. KEEP UP THE GOOD WORK!!! More

This was my second time at route 22 Toyota, and just like the first time I was not disappointed. I'm so happy with the new purchase of my Avalon for several reasons. The car is beautiful, and the sale and de the first time I was not disappointed. I'm so happy with the new purchase of my Avalon for several reasons. The car is beautiful, and the sale and delivery process was just simple. There was no pressure from the sales department or the financial department. Rod and Rafael were very nice good at explaining any questions that i had! Thanks again for all your help!!!! More

After a horrible experience at a separate dealership I came to Route 22 Toyota and was well taken care of by Ider Vivas and Frank Lizardi. They were very informative, helpful and genuinely interested in came to Route 22 Toyota and was well taken care of by Ider Vivas and Frank Lizardi. They were very informative, helpful and genuinely interested in helping me find the best deal for my Scion FR-S. I have recommended this dealer to other friends and colleagues and will return for future purchases. -Jose H. More

This was the best car buying experience I’ve ever had! The staff was friendly, courteous and very knowledgeable. Thanks to everyone at Route 22 Toyota for treating us like family. - Rick M. The staff was friendly, courteous and very knowledgeable. Thanks to everyone at Route 22 Toyota for treating us like family. - Rick M. More

From the moment I stepped foot into the Route 22 Toyota showroom, I was immediately greeted by a sales team of dedicated, knowledgeable and approachable staff. I had done an extensive amount of research on showroom, I was immediately greeted by a sales team of dedicated, knowledgeable and approachable staff. I had done an extensive amount of research on various Toyota models, and went to the dealership with several questions - some more complicated than others. The staff was not only attentive, but also made it their primary goal to ensure that all of the questions I had, no matter how complex, were answered to the best of their ability. The fact that the staff knew such a great deal of information about all of the various models was astounding, and I was thoroughly impressed by their efforts. My intention that day was to simply gather more insight but because of the level of professionalism that was demonstrated to me, I walked out of the dealership that day with the keys to a brand new Toyota. I am more than satisfied with all that the staff at Route 22 Toyota was able to provide me on my visit - including a great price on a beautiful new car - and I would most certainly recommend the dealership to family, friends and strangers alike. More

I just bought a new venza and had a wonderful experience.the sales people and management were helpful without being pushy.they answered my all of my questions and made my car buying experience as experience.the sales people and management were helpful without being pushy.they answered my all of my questions and made my car buying experience as a female very comfortable. Will definitely buy here again!! More

I have been to many dealerships before and this has to be the one place that I have felt just like a family member. I felt no pressure what so ever to make a purchase that i was not comfortable with. Everyon the one place that I have felt just like a family member. I felt no pressure what so ever to make a purchase that i was not comfortable with. Everyone was super friendly and helpful! I will definitely be making future car purchases at Route 22 Toyota. My friends and family will also be going there from now on. More