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Route 22 Toyota
Hillside, NJ
1,656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,656 Reviews of Route 22 Toyota
April 30, 2018
Professional Awesome detailed info professional and quick I wish all dealers operated like you guys place Was smelling good was very clean and did not notice a Awesome detailed info professional and quick I wish all dealers operated like you guys place Was smelling good was very clean and did not notice any bad attitudes from any one More
by FREDDY_DRUMS
Verified CustomerEmployees Worked With
Thomas Roach, Ahmed Sharafeldin, Jorge Mejias-Navas, Mcarthur Paasewe, Alexis Valeriano, Efrain Santiago, Elmer Portillo
April 30, 2018
Extra Long Wait Time I arrived a little before 10:00 and was driving out a little before 1:00. And my service representative said, “this is a slow day we usually have cars I arrived a little before 10:00 and was driving out a little before 1:00. And my service representative said, “this is a slow day we usually have cars backed up down the street, should have you out in about an hour”. I think my representative wasn’t on point because there were several other clients who entered after me but left before. He needs to follow up on his paperwork. More
by Debra
Employees Worked With
John Romanowsky
April 30, 2018
75,000. Maintenance Polite and courteous Beautiful waiting area. Very comfortable. Not busy able to get in and out. Always get my oil.change here. Ps. Love the free car Polite and courteous Beautiful waiting area. Very comfortable. Not busy able to get in and out. Always get my oil.change here. Ps. Love the free car wash. Thanks More
by TERRIALADYT12
Employees Worked With
Ahmed Khedr, Barry Rosner, Anthony Walker, Nelson Madera, Jorge Mejias-Navas, Mcarthur Paasewe, Efrain Santiago
April 28, 2018
Excellent service provided I was so pleased with the excellent service Kevin provided to us. We did not have to wait so long to get the service done. I was so pleased with the excellent service Kevin provided to us. We did not have to wait so long to get the service done. More
by RG.ELIZABETH
Employees Worked With
Kevin
April 28, 2018
Great buying experience.. Great and outstanding customer service..The staff was respecful, casual and friendly..I will definitely recommand someone into buying a car at this de Great and outstanding customer service..The staff was respecful, casual and friendly..I will definitely recommand someone into buying a car at this dealership.. Thank you.. More
by Rourou
Employees Worked With
Shoya Cloujh and Narji .....five star rating for everyone.., Nelson Madera
April 27, 2018
Trade in balance NOT PAID Very disappointed with the sales Team Rob and Nachy supervisor from Route 22 Toyota. They offer taking care all payments of my current lease, didn Very disappointed with the sales Team Rob and Nachy supervisor from Route 22 Toyota. They offer taking care all payments of my current lease, didn’t ask for a payout letter to confirm amount due, all the asked was account number from Honda and they was going to take care everything. A month later received a called from Honda to inform my account was past due after returning the car. Very unprofessional to get someone get out of a lease knowing they will not pay off current balance on old lease from competitor Honda. I will sure not recommend anyone to this dealership!!! My next lease will not be a Toyota either. More
by SEGURA96
Employees Worked With
Rod Solis, Ahmed Khedr
April 27, 2018
Good overall experience The sales folks and sales managers were helpful and not overly aggressive. They tried to work the best deal available. The process is typical though, The sales folks and sales managers were helpful and not overly aggressive. They tried to work the best deal available. The process is typical though, with the people you talk to going behind the curtain to plead with someone who decides the offer, which they bring back to you. Not this dealerships fault but that process is the worst and adds hours to the visit. Only one problem occurred, and it was very frustrating: once the transaction was complete it took more than an hour to get my car. And they kept telling me "just a few minutes more". Apparently the service group fetches the car and was passing bad info. I don't ding my sales team on the review but they need to fix that process. The finance guy who handled my paperwork (the one I sat with) was also great. Overall a good experience inside a process that in desperate need of change. It should take 5+ hours to buy a car. More
by RBRADFORDNY
Employees Worked With
Soya for sales and her manager we're great , Ilia Pilmenstein
April 27, 2018
problem in air conditioning Tacoma my air conditioner was in trouble, after the change of the piece I realized that it is making a noise after I turn on the air, I would like to have th my air conditioner was in trouble, after the change of the piece I realized that it is making a noise after I turn on the air, I would like to have this problem reviewed More
by Rejanio
Employees Worked With
Barry Rosner, Chris Tropiano Jr, Anthony Walker, Jorge Mejias-Navas
April 27, 2018
Excellent experience All of my expectations were met. Everything that I needed was presented to me in a manner that I could understand. There were no hidden fees. All of my expectations were met. Everything that I needed was presented to me in a manner that I could understand. There were no hidden fees. More
by WASH106
Employees Worked With
Omar Awawdeh 5 stars, Anthony Walker, Jorge Mejias-Navas
April 27, 2018
Great customer service . They were all very welcoming and nice. I would definitely recommend my friends and family. I am satisfied with my choice and content that I chose T . They were all very welcoming and nice. I would definitely recommend my friends and family. I am satisfied with my choice and content that I chose Toyota. More
by BROWNC3
Employees Worked With
Ilia Pilmenstein, Alexis Valeriano
