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Route 22 Toyota
Hillside, NJ
1,656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,656 Reviews of Route 22 Toyota
May 07, 2018
Beautiful experience gone sour at the end. When I walked into the showroom with my wife, we were received very well at reception and the showroom. My salesman, Caesar Escobar was very polite an When I walked into the showroom with my wife, we were received very well at reception and the showroom. My salesman, Caesar Escobar was very polite and helpful, but when followed him to the special finance dept, the manager, Orlando Hunt, treated us with disdain and disrespect. He was rude and discriminatory because he abandoned us with the salesman for over an hour to attend to a Caucasian couple that just walked in. Mr. Hunt was too puffy and,arrogant like he was doing us a favor to buy a car there. More
by Hunted
Employees Worked With
Caesar Escobar, Mr. Luis, Mr. Rod, Mr. Orlando Hunt.
May 07, 2018
Great Experience I just wanted to give a big thank you to 3 individuals. Disney, Bernard and Ilia and especially Bernard. They really went above and beyond my expectat I just wanted to give a big thank you to 3 individuals. Disney, Bernard and Ilia and especially Bernard. They really went above and beyond my expectations. I leased a Toyota Highlander and these 3 people made it an extraordinary experience. I am for sure going to recommend my freinds and family to come to Route 22 Toyota. More
by Mikey B
Employees Worked With
Bernard Stohl, Ilia Pilmenstein
May 07, 2018
AWESOME! the oil change service took like an hour but it was worth waiting because they clean my car. but I hope there's like a free breakfast food like the hu the oil change service took like an hour but it was worth waiting because they clean my car. but I hope there's like a free breakfast food like the hudson toyota More
by Marcloismendoza
Verified CustomerEmployees Worked With
Rod Solis, Barry Rosner, Chris Tropiano Jr, Thomas Roach, Ahmed Sharafeldin, Jorge Mejias-Navas, Mcarthur Paasewe, Alexis Valeriano, Efrain Santiago, Elmer Portillo
May 07, 2018
Awesome service Salesperson Carlos was courteous,& polite Very accommating site, but though price negotiation... Sale price should be more negotiable However, st Salesperson Carlos was courteous,& polite Very accommating site, but though price negotiation... Sale price should be more negotiable However, still looking forward to purchase next car at this dealer hopefully will get a much better deal More
by LEXPERIE
Employees Worked With
Carlos, Ahmed Khedr
May 07, 2018
misdiagnosis of an item ordered, then refused to return My door lock was seized at a day for the manual key operation. I visited the dealer, hoping to resolve the issue, provided that there was a prior wind My door lock was seized at a day for the manual key operation. I visited the dealer, hoping to resolve the issue, provided that there was a prior window switch exchange previously at the same dealer which costed a few hundred dollars( expensive item). After I have explained the issue, the dealer manager tried the key himself, and mentioned that the lock cylinder should be changed and I was requested to pay for it in advance. A few hours later, the key operated spontaneously again. When I requested to cancel the unnecessary key cylinder exchange, the manager was insensitive and not courteous and adamantly insisted that I have to take the cylinder, which I had unwillingly had it without installation and denied persistently to reimburse me for that unneeded part, that I had not requested, yet that was his misdiagnosis at a time. More
by mosamus1
Employees Worked With
Tom, Carrino , service manager
May 07, 2018
My experience with Nelson is always great. This is my second car purchase and Nelson always exceeds my expectations. It’s always a pleasure working with him. And my sales guys Mervin and Josh. This is my second car purchase and Nelson always exceeds my expectations. It’s always a pleasure working with him. And my sales guys Mervin and Josh. They always go above and beyond to make sure I get exactly what I want. More
by ADURAN062
Employees Worked With
Mervin Duran , Rod Solis, Nelson Madera
May 07, 2018
Mervin is the best Mervin did a great job taking care of my fiancé gave us the best deal he could. Made us feel comfortable explained everything clear and thoroughly. W Mervin did a great job taking care of my fiancé gave us the best deal he could. Made us feel comfortable explained everything clear and thoroughly. Would definitely recommend him to anyone who needs a car. More
by REYES670
Employees Worked With
Mervin , Anthony Walker
May 04, 2018
Wonderful. Shoya and Anthony were both very helpful and patient with me. They made finding my first car such a nice experience! Thank you both so much! Shoya and Anthony were both very helpful and patient with me. They made finding my first car such a nice experience! Thank you both so much! More
by FAMILYPEREZPERALTA
Employees Worked With
Shoya clough, Anthony Walker
May 04, 2018
Lease Camry SE Was looking to lease Camry SE blue streak metallic. The sales department put together the paper work and got the car ready for me quickly. Was looking to lease Camry SE blue streak metallic. The sales department put together the paper work and got the car ready for me quickly. More
by DSCHULTZY
Employees Worked With
Cesar Escobar, Nelson Madera
May 04, 2018
Clean and helpful The dealership was very clean and everyone was very helpful especially Victor Cadena. He was Very Tentative to my needs and very helpful. I would reco The dealership was very clean and everyone was very helpful especially Victor Cadena. He was Very Tentative to my needs and very helpful. I would recommend this place to anyone because of the great service I had. More
by Seriepie
Employees Worked With
Victor Cadena Milton Crooks , Anthony Walker
