Route 22 Toyota
Hillside, NJ
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1,656 Reviews of Route 22 Toyota
I was satisfied with the deal I liked the place, the team and mainly the deal for the car the I liked. The car that I wanted I came out with it. I liked the place, the team and mainly the deal for the car the I liked. The car that I wanted I came out with it. More
Fixed the issue immediately and appointment was available No hassle, immediate appointments and service was professional. The customer waiting lounge is very comfortable and wasn’t crowded. Service reports No hassle, immediate appointments and service was professional. The customer waiting lounge is very comfortable and wasn’t crowded. Service reports and up to date technology made me feel like Toyota is fulfilling all customer needs and experience. More
Excellent Service Thank you Alex Cancela for finding the perfect fit and an easy transition into my new vehicle. Merv made the check out process quick check and easy. Thank you Alex Cancela for finding the perfect fit and an easy transition into my new vehicle. Merv made the check out process quick check and easy. More
Courteous and professional John and Danny were helpful to get installation issues with a new purchase resolved fairly quickly. They both recognized the sub-par experience as a n John and Danny were helpful to get installation issues with a new purchase resolved fairly quickly. They both recognized the sub-par experience as a new member of the Toyota Family and worked towards fixing that. Some critique for Toyota as whole and why I left back one star: bridge the gap between Sales and Service. Sales blames Service, service blames Sales, during that customer is sent on a run-around because of disconnects between 2 entities that operate under the Toyota name. For the customer, we see Toyota, one name one brand, not 2 separate departments or buildings that can't be held liable for each other's mistakes. More
No Good They fix one think and damage other and they say not Responsable ,they want charge extra for something they damage am not agre, very bad They fix one think and damage other and they say not Responsable ,they want charge extra for something they damage am not agre, very bad More
What a easy exciting day! I had a salesman named “Ahmed S” as written on his shirt. From the moment we walked in my family and i were greeted by a warm smile and attitude that I had a salesman named “Ahmed S” as written on his shirt. From the moment we walked in my family and i were greeted by a warm smile and attitude that was ready to help. Such a great start. We explained what we wanted and he delivered ! The car he selected for me was so spot on i said yes right on the spot! We were in and out filling out paperwork. This was my first time in any dealership and just because of Ahmed when my kids or anyone i know needs cars i will refer them to this dealership! More
Superb Customer Service Kevin Negron displayed Superb Customer Service!! Kevin was able to answer all of my questions regarding the service of my car. This is my second time Kevin Negron displayed Superb Customer Service!! Kevin was able to answer all of my questions regarding the service of my car. This is my second time having him as my Car Service Representative and each time it has been an Great Experience! Thank you for choosing Great Employee to service the public!! More
Proficiency A person who serviced me was very A to B, listened to my “complaints”, even when I had hard times to explains the notice the car would give, he still A person who serviced me was very A to B, listened to my “complaints”, even when I had hard times to explains the notice the car would give, he still understood me and ensured that the issue will be addressed. More
Had brakes done. Toyota is a little pricey. But the service dept. is wonderful. My last three visits was amazing. Thank you for having a wonderful staff. I don’t kno Toyota is a little pricey. But the service dept. is wonderful. My last three visits was amazing. Thank you for having a wonderful staff. I don’t know the name of the service person that worked with me but he is always friendly and helpful. More
Good job Great job excellent experience. I like it. .Will sure recommend for friends and family members .also my colleagues too. Toyota is beautiful and unique Great job excellent experience. I like it. .Will sure recommend for friends and family members .also my colleagues too. Toyota is beautiful and unique..loving it More