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Route 22 Toyota
Hillside, NJ
1,656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,656 Reviews of Route 22 Toyota
July 16, 2018
I learn to buy new cars I feel great to buy thanks for all the person that help me thanks a lot I appreciate all the hard work and In satisfied I feel great to buy thanks for all the person that help me thanks a lot I appreciate all the hard work and In satisfied More
by MOJICAGERSON
Verified CustomerEmployees Worked With
Robes , Ahmed Khedr, Nelson Madera, Efrain Santiago
July 14, 2018
transmission flush They are really nice, professional, helpful and welcoming people. I went there to do transmission flush and they did a great job. They have explained They are really nice, professional, helpful and welcoming people. I went there to do transmission flush and they did a great job. They have explained me everything about it and suggested to change some other parts in the future More
by jusmonov
Employees Worked With
Stephen Jefferson
July 12, 2018
Good experience I love the fact that they gave me a time frame and it was done like they said and it was nice that they drove me home and pick me up so I got things d I love the fact that they gave me a time frame and it was done like they said and it was nice that they drove me home and pick me up so I got things down while they fixed my car and also all the workers where kind and sweet I was very satisfied Thank you Nelia More
by Nelly88
Employees Worked With
Raul urgiles
July 12, 2018
It was great. I was in and out without having to wait hours. The service center was great. Everyone greeted me with a smile. Helped me with what I needed and got me out at a fashionable time. The service center was great. Everyone greeted me with a smile. Helped me with what I needed and got me out at a fashionable time. More
by Juneroc
Employees Worked With
Raul at the Service Department
July 12, 2018
Service This was an overall great service, fast work, and great customer service, i definetely am glad that i came to you guys with my car. This was an overall great service, fast work, and great customer service, i definetely am glad that i came to you guys with my car. More
by GMICHAEL
Employees Worked With
Tom Carrino
July 12, 2018
Very little wait and personable staff Thanks again Kevin I visited the service center on Wed and I am pleased with my experience there and their earnest staff. Kevin made sure to check on my car and the wait I visited the service center on Wed and I am pleased with my experience there and their earnest staff. Kevin made sure to check on my car and the wait was minimal. More
by Erickrpatino
Employees Worked With
Kevin
July 12, 2018
Excellent Easy no hassle great service will highly recommend this dealership to others. My granddaughter will be coming back to purchase a new vehicle now as we Easy no hassle great service will highly recommend this dealership to others. My granddaughter will be coming back to purchase a new vehicle now as well More
by BABYNURSE212
Employees Worked With
Ahmed Sharafeldin
July 11, 2018
Charge me the parts but didn't really replaced the parts. I installed a trailer hitch on my new 2017 Sienna last year, on 11/16/2017 the car was found the trailer light wire did not installed well and cooking I installed a trailer hitch on my new 2017 Sienna last year, on 11/16/2017 the car was found the trailer light wire did not installed well and cooking the original wire and caused the brake light switch burned and finally caused the car couldn’t start, I was charged $1045 to solved this problem. Dealer’s invoice showed a brake light switch was replaced. On 7/1/2018 a warning light , Brake override malfunction, came out and then accorator and brake use simulationly warning, car stabilization control malfunction warning , and the brake light is keep tuning on. I went to Rt 22 Toyota service center on 7/3/18. consulant said it maybe the same problem wire shortage happened again, they want me to pay $250 for 2 hours to diagnose with the car , if not enough time,$125 per hour will add to the bill. I said it is a new car still under 3 years warranty, but they refuse to check it for free. So I went to another car repair shop, they found out that the brake light switch was not replaced in last time, the brake light switch was opened and taped back together by a black electric tape then installed back. That is the reason caused the brake light switch coming apart, and shortage messup the computer system. After they replace a new brake light switch and reset all the computer system the car back to normal. I brought back the old brake light switch to the Toyota service center, ask Stephen Jefferson to have the respondsibility to pay the bill $497.94 and he denied. He charge me the part and did not really install the new parts, that cause d the problems and he don't realize what they did, that is a cheating customer action. I will also file a complaint report to BBB. More
by YANGSG0
Employees Worked With
Stephen Jefferson
July 11, 2018
best experience service was great. big improvement with the new building, John Veli was great as always. Thanks for the wonderful service and will service again my n service was great. big improvement with the new building, John Veli was great as always. Thanks for the wonderful service and will service again my next visit. More
by MALIKSEKA89
Employees Worked With
john veli, Rod Solis
July 11, 2018
Satisfied customer The people were very nice and informative with the options given. The work was professionally done. My car problem was resolved. It is definitely the The people were very nice and informative with the options given. The work was professionally done. My car problem was resolved. It is definitely the place to go for car maintenance. More
by BYRD0
Employees Worked With
Ilia Pilmenstein, Alexis Valeriano
