Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Route 22 Toyota
Hillside, NJ
1,656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,656 Reviews of Route 22 Toyota
August 08, 2018
Made me wait 3 hours and a half The system when down according to them but they completely forgot about my car and if I don’t go up to them they would haven’t done it The system when down according to them but they completely forgot about my car and if I don’t go up to them they would haven’t done it More
by VALIRV1516
Verified CustomerEmployees Worked With
Jorge Mejias-Navas
August 07, 2018
was kind and quick the service was nice and kind. and shop was clean too. even though i visited on the saturday, the customer service was very quick. goood one the service was nice and kind. and shop was clean too. even though i visited on the saturday, the customer service was very quick. goood one More
by KOKOTOWN119
Employees Worked With
not sure whohe is
August 07, 2018
Very good but a bit expensive Everything is good but take note that if you compare the cost of the parts used with those Toyota OEM available online at other dealers- you may be ch Everything is good but take note that if you compare the cost of the parts used with those Toyota OEM available online at other dealers- you may be charged two to three times the price. Yes the part is RIGHT THERE. Which is great. And they do a good a job But $80 for an engine air filter? More
by RD-West
Employees Worked With
Milton Crooks , Barry Rosner
August 07, 2018
No hassel I'm ok, just would like to make lower payments and shorter turnover time.I was there until 5.......started the process about 12pm ...Because it was c I'm ok, just would like to make lower payments and shorter turnover time.I was there until 5.......started the process about 12pm ...Because it was closing time my vehicle don't have mat's......will follow up with sales man More
by Tee Tee
Employees Worked With
Victor Cardonia
August 07, 2018
Great Service This facility is very efficient in their efforts to ensure awesome customer service and provides the best service for the maintenance of your vehicl This facility is very efficient in their efforts to ensure awesome customer service and provides the best service for the maintenance of your vehicle. I'm very pleased with Route 22 Toyota. More
by Invisibleman47
Employees Worked With
Milton , and the service staff, Alex Cancela, Nelson Madera
August 07, 2018
Nice service I really enjoyed the service they gave me when i came there. Nelson the financier was awesome and i really loved the service. Thank you. I really enjoyed the service they gave me when i came there. Nelson the financier was awesome and i really loved the service. Thank you. More
by OPOKUWILLIAM49
Employees Worked With
Alex Cancela, Nelson Madera, Jorge Mejias-Navas
August 07, 2018
Bad Experience 1st issue I waited till 11:00 AM for a Service Advisor only to receive my Vehicle and open a new job for me, however I already have an appointment not 1st issue I waited till 11:00 AM for a Service Advisor only to receive my Vehicle and open a new job for me, however I already have an appointment not Walk-in. 2nd problem they've told me over the phone that there's a shuttle service available, someone will drop you back at work and when the car is done someone will pick you up, after I arrived and i waited for 1 hour, they told me sorry we don't have the shuttle service available today. I got very late to my work, plus I had to arrange and pay a Car service to take me back to my work. 3rd issue, I asked the service Advisor he said your car will be ready in 1 hour, then he called me almost after 4 hrs. I'm not happy with the whole Process, and the service. Just to be clear, (when i went back to pick my car, i requested for a pick-up service, they sent me later a very nice guy he's name is Omar he picked me up, to the service center. More
by mohamed.osama.eng
Employees Worked With
John Service Advisor
August 07, 2018
Toyota should continue hiring people Robert,Max and Omar. These guys are well Quality and willing to work with anyone. Robert Yeng,Max and Omar. They are well Qualified. Also Toyota have the best made vehicle These guys are well Quality and willing to work with anyone. Robert Yeng,Max and Omar. They are well Qualified. Also Toyota have the best made vehicle. More
by RHOMBUSWESTINDIAN
Employees Worked With
Robert Yeng
August 07, 2018
Worst dealership & customer service ever! Everyone from the salespeople to the assistant general managers is incompetent, rude and/or unprofessional. Once they have your money, they have no re Everyone from the salespeople to the assistant general managers is incompetent, rude and/or unprofessional. Once they have your money, they have no regards for you as a customer. Worse experience ever! Do not shop there! Dealerships are a dime a dozen, find one that will respect you and your hard earned money. More
by CarMad
Employees Worked With
Alex Cancela, Ahmed Khedr, Ahmed Sharafeldin, Jorge Mejias-Navas, Mcarthur Paasewe
August 06, 2018
I had a good experience. Got what I was looking for. Salesman was polite and helpful. Eager to help and sell his product. It’s the second car I bought with the same dealer. I would go back again to purch Salesman was polite and helpful. Eager to help and sell his product. It’s the second car I bought with the same dealer. I would go back again to purchase another car. More
by MARCELLAVIEIRA
Employees Worked With
Anthony Walker, Bernard Sporl, Najy Kanan
