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Route 22 Toyota

Hillside, NJ

3.2
1,670 Reviews

109 Route 22 West

Hillside, NJ

07205

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1,670 Reviews of Route 22 Toyota

October 07, 2025

Alan Edward's is a joy to deal with. He is my go to guy. I have brought several cars from him since 2016 More

by harryd221
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan Edwards
Oct 13, 2025 -

Route 22 Toyota responded

Thank you for the 5-star review and for choosing Route 22 Toyota!

October 05, 2025

The worst dealerships, very bad experience. A new 2025 4Runner came with many scratches, and when they washed it, it came back with more scratches and a small dent. Apparently, they didn't care More

by Jjme65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Pinos
Oct 06, 2025 -

Route 22 Toyota responded

We’re very sorry to hear about your experience and that your new 4Runner did not meet expectations. Your feedback is important, and we’d like the chance to make this right. Please give our Sales Manager, Ahmed Khedr, a call at 973-705-8834 when you have a moment. Thank you.

October 03, 2025

worst leadership don't use. I purchase a battery online with my vin as per the website it was a perfect match I called to check on order status i was told to call back. The pers More

by Niomy T
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
CC Patel
Oct 06, 2025 -

Route 22 Toyota responded

Thank you for taking the time to share your feedback and we’re very sorry for the frustration you experienced with your order and communication. We understand how important timely updates are and will be addressing this to prevent it from happening again. If you’re open to it, If you could please give our Service Director Mike Ventura a call at 973-755-4335 when you get a chance. Thank you.

September 30, 2025

I had a fantastic experience at Route 22 Toyota From the moment I walked in, the staff was friendly, knowledgeable, and genuinely interested in helping me find the right option for my needs. The showroom wa More

by Newyork294
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean desir, Anthony Walker
Oct 06, 2025 -

Route 22 Toyota responded

Thank you so much for sharing your experience! We’re thrilled to hear our team made your car-buying process smooth, transparent, and stress-free. Enjoy your new vehicle, and we look forward to seeing you again!

September 14, 2025

Professionalism, attentive to needs and questions, great customer service with sales person and financial services More

by locuco37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ceasar Escobar , Khaled Elsisi
Sep 22, 2025 -

Route 22 Toyota responded

Thank you for the 5-star review and for choosing Route 22 Toyota!  

September 12, 2025

They were very direct when discussing the out-the-door price and did not waste my time. They were patient with me and thoroughly answered any questions I had. More

by Matthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer Portillo
Sep 22, 2025 -

Route 22 Toyota responded

Thank you for the 5-star review and for choosing Route 22 Toyota!  

August 08, 2025

The branch charged me an exorbitant amount of money for a diagnosis. I brought in my Prius for a diagnosis. The service person wasn’t upfront and clear about the pricing and how long it will take. My car was More

by Tahjhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Pacheco
Aug 18, 2025 -

Route 22 Toyota responded

We’re sorry to hear about your recent experience and the frustration it caused. At Route 22 Toyota, we strive to provide clear communication and transparent pricing, and it’s concerning to hear we fell short. If you could please give our Service Director Mike Ventura a call at 973-755-4335 when you get a chance. Thank you.

July 13, 2025

Very helpful throughout the whole process. Very fair and accommodating. I would buy there again. Nice people to work with! More

by Jf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Fetchko
Jul 14, 2025 -

Route 22 Toyota responded

Thank you for the 5-star review and for choosing Route 22 Toyota!

July 07, 2025

They are scammers. Do your review before even considering dealing with Toyota Route 22. We were looking for a 2026 Crown, and David dealt with us. Asked for a $2,000 wh More

by Keppy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Fetchko
Jul 14, 2025 -

Route 22 Toyota responded

Thank you for your feedback. We’re sorry to hear about your experience and will be reviewing this situation internally. Our goal is always full transparency, and we apologize if any part of the process was unclear. Please give our Sales Manager, Ahmed Khedr, a call at 973-705-8834 when you have a moment. Thank you.

June 12, 2025

Mr. David Fetchko at Route 22 Toyota in Hillside NJ along with Ahmed the Manager all were very nice and professional in dealing with me and helping me ma More

by lampleycalvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Sharafeldin
Jun 23, 2025 -

Route 22 Toyota responded

Calvin, thanks so much for the kind words and for choosing Route 22 Toyota. We'll tell David and Ahmed to keep up the good work. Drive your new vehicle in good health and we hope to see you down the road again when you're ready for that 4th Toyota.

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