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Route 18 Chrysler Jeep Dodge Ram - Service Center

East Brunswick, NJ

3.3
618 Reviews

618 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center

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July 28, 2021

They are always extremely polite courteous timely.They They are always extremely polite courteous timely. They confirm the appointment and delivered. They get the job done and answered all my questions. More

by jetz0323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth, Paul Falciglia
Jul 28, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We are glad to have you as our customer and look forward to seeing you again!

July 28, 2021

Waiting 1 hour get my vehicle back from an oil change and didn’t even wash my vehicle. Bad Service on your Behalf. Okay thanks. More

by marsvelous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sophia Saracino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Falciglia
Jul 28, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Good afternoon. Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Christopher Lardieri Service and Parts Director 732-387-2601

July 27, 2021

I dealt with Mike. He was extremely helpful in satisfying all of my issues and rectifying a previous issue. I will continue bringing my Durango in for service More

by louislauria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service department
Jul 28, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We are glad to have you as our customer and look forward to seeing you again!

July 24, 2021

Kevin Mullan is the reason I keep coming back to fix my car at the dealership. He went above and beyond. The dealership never cared to update on my vehicle status. The vehicle was in for a few issues and o More

by Mayar16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mullan
Jul 26, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Good morning. Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Christopher Lardieri Service and Parts Director 732-387-2601

July 23, 2021

Quick and easy service visit. I have been a customer of Chrysler Jeep Dodge Ram for many years. Route 18 is a first class operation. More

by bordenfb4ever
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 22, 2021

Everyone was very helpful and friendly. I appreciated the service on my vehicle and the relatively quick turn around time. I will be coming back. More

by mbrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Jul 26, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 22, 2021

Everytime I come service was great and quick. Jeff always is a big help and answers any question no matter how small or stupid it is. More

by SRT529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The new valet attends are awesome
Jul 26, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 20, 2021

The were totally professional and made this visit quite easy! They even provided me with a loaner car, which was a Jeep Compass, and I was very impressed with this SUV. More

by 57davep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great review! It is our pleasure to be able to assist you. We hope to see you soon!

July 19, 2021

Great place, they tailor your need to your budget and the Reps are quick with paper work etc;you will be on your way home before you know it satisfied More

by nobinatu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Falciglia
Jul 20, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your five-star review! We are glad to hear of your experience and hope to see you again!

July 19, 2021

I live in Staten Island NY, there are closer dealership near me that i can go to. I choose Rt 18 Jeep because they are professional in every way. From the moment you drop your car off to the time you pick More

by jagger2727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harley
Jul 20, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great review! It is our pleasure to be able to assist you. We hope to see you soon!

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