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Route 18 Chrysler Jeep Dodge Ram - Service Center

East Brunswick, NJ

3.1
620 Reviews

620 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center

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September 22, 2021

they listened, took care of me efficiently and Provided me with a awesome loaner I will definitely come back. Considering trading my car in there. More

by drshavonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Sep 22, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are happy to be able to assist you.

September 21, 2021

Bad, advisor Jeff Henry hang up on my face while I was talking on phone 📞 More

by abhinav2800
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

It is unfortunate to see your review as you modified your own exhaust, and voided warranty on it. The safety of our employees is one of our top priorities, and we do not tolerate foul language or disrespect of any kind, both of which you took part in. At this point we are no longer able to assist you now or in the future. We wish you the best with your vehicle repair needs. - The Staff at Route 18 Auto

September 21, 2021

Very helpful and accommodating staff. Pleasant atmosphere. Quick service at a reasonable price. Glad I bought my car from Rt 18 Jeep and will recommend to others More

by compares2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience! We are glad to hear that Jeffrey was able to assist you. We hope to see you soon!

September 21, 2021

Was kept up to date on a daily basis by Jeff. So far everything works fine. Did ask them to see if they could look into my navigator cause it’s not reading the disc. I sent this request via text. But no More

by hepyaddaed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are happy to be able to assist you.

September 17, 2021

Hello kevinMy experience was awesome.Chris explained me Hello kevin My experience was awesome. Chris explained me things very clearly and humbly. Kevin came for a test drive and cleared my doubts. You g More

by ksshinde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Sep 17, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

September 16, 2021

Jeep 18rt service was very quick, professional and good. I can not be any happier for choosing Rt 18 jeep dealership. More

by JUABABETO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Sep 17, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

September 14, 2021

the service guys at route 18 dodge are the best guys. they r very helpful. More

by pauliep296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Sep 16, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

September 14, 2021

Everyone was very professional. Service was completed in a reasonable time frame. Waiting area was very clean and comfortable. More

by Liv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley, Christopher Toth
Sep 16, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

September 14, 2021

Service of my jeep was easy to schedule, on time and completed in timely manner. More

by rainey0478
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

September 12, 2021

This place is always busy but they keep their schedule and do good work. They use Lyft if you want a ride home. Check-in people are very good. More

by paulpegg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 13, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

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