Route 18 Chrysler Jeep Dodge Ram

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience, and we sincerely apologize for the frustration you’ve encountered. We completely understand your disappointment. Your concerns are valid, and we will absolutely take this feedback to heart in order to improve our scheduling process going forward. We strive to provide the best possible service to our customers, and we deeply regret that we didn’t meet your expectations this time. If you’d like to discuss this further or if there’s anything we can do to make things right, please don’t hesitate to reach out to us directly.

dajerseyrat responded

Reviews All lease105 check21 work15 internet12 +6 Sort by Most relevant Newest Highest Lowest JerseyJules 15 reviews·2 photos If I could give zero stars I would. A while back they sold me a Jeep 4xE that was advertised by Stelantis as having reverse charging abilities to power accessories while camping, it turns out it did not. I inquired about it, wanted to even … More 1 Route 18 Chrysler Jeep Dodge Ram (Owner) 18 hours ago Thank you for sharing your feedback, and we sincerely apologize for the issues you’ve encountered. It’s clear we fell short of your expectations, and we deeply regret the frustration you’ve experienced regarding both the advertised features and our service appointments. Regarding the Jeep 4xE, we understand how important it is to have all advertised features meet your needs, and we're truly sorry that we weren’t able to address the reverse charging concern to your satisfaction. We also regret that our follow-up on the Hellcat inquiry didn’t meet your expectations, and that we didn’t provide the timely response you deserved. As for the service appointment, we truly apologize for the confusion and inconvenience caused by the delay and the lack of loaner availability. This is not the level of service we aim to provide, and we’ll be addressing this internally to prevent future issues. We understand how important your vehicle experience is, and we would love the opportunity to make things right. Please reach out to our customer service team directly and we will do our best to resolve these concerns and ensure a more positive experience moving forward. Maximum PSI 2 reviews·2 photos a month ago Bryt was extremely helpful to work with us on a new Ram 1500 and a Cherokee limited. The entire process was quick and easy and I was in and out with my new truck in a few hours. My wife’s jeep was dropped off the following day. Highly recommended. Photo 1 in review by Maximum PSI Photo 2 in review by Maximum PSI Route 18 Chrysler Jeep Dodge Ram (Owner) a month ago Thank you for taking the time to share your feedback and 5-star review! We are delighted that our team was able to exceed your expectations and make purchasing your new cars a pleasant experience. Your satisfaction is our greatest reward and we are here for you every step of your automotive journey. Please don't hesitate to reach out if you need anything in the future and enjoy your new Ram 1500 and Cherokee Limited! phinupihe934 4 reviews a week ago New Route 18 Chrysler Jeep Dodge Ram is a top-notch dealership, and I highly recommend them to anyone looking for outstanding sales and service! I purchased a new vehicle five years ago, and since then, I’ve had nothing but exceptional service … More Route 18 Chrysler Jeep Dodge Ram (Owner) a week ago Thank you for your recommendation and 5-star review! It is wonderful to hear that Denise and Christian were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you more in the future. Dennis Gilliland-Duarte 3 reviews a month ago I had a fantastic experience with their service department! I brought my Jeep in because to a dead battery, and since it was still under warranty, they replaced it quickly and without any hassle. Erin was absolutely wonderful—extremely … More Route 18 Chrysler Jeep Dodge Ram (Owner) 3 weeks ago Thank you for taking the time to share your experience and 5-star review Dennis! We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. We look forward to working with you again in the future! Route 18 Chrysler Jeep Dodge Ram https://www.rt18cjdr.com Customer Reviews Route 18 CJDR made the entire car-buying process easy and enjoyable. I walked in looking for a new vehicle and was greeted by friendly and professional staff. DealerRater https://www.dealerrater.com Route 18 Chrysler Jeep Dodge Ram Every experience I've had at this dealership has been positive! I was a little worried I may have a different experience as my previous salesperson had ... 4.7(1,569) Cars.com https://www.cars.com Route 18 Chrysler Jeep Dodge Ram - East Brunswick, NJ Very helpful in every aspect of our vehicle purchase. I would recommend them to my family and friends. 4.6(1,722) CARFAX https://www.carfax.com Route 18 Chrysler Jeep Dodge Dealership in East Brunswick, NJ Excellent dealership I'm very confident in their services. Will always recommend people to give them business. 4.3(822) Cars.com https://www.cars.com Route 18 Chrysler Jeep Dodge Ram Reviews - East Brunswick, NJ Everyone was great. Smooth, easy transaction. Highly recommend Mike. Great customer service and everyone was extremely friendly. Rating breakdown (out of 5):. 4.6(1,707) DealerRater https://www.dealerrater.com Route 18 Chrysler Jeep Dodge Ram David and Matt went above and beyond for our leases. Matt accommodated everything we asked for. Didn't only focus on business but also kept a personal touch ... 4.7(1,567) Edmunds https://www.edmunds.com Route 18 Chrysler Jeep Dodge Ram Car Dealership East Brunswick New ... New car review ... New truck is awesome! Matt Bruno the sales man was amazing, master of his trade... thank you very much! Great experience from beginning to end! 3.0(81) Facebook · Route 18 Chrysler Jeep Dodge Ram 17.6K+ followers Route 18 Chrysler Jeep Dodge Ram Route 18 Chrysler Jeep Dodge Ram, East Brunswick, New Jersey. 17558 ... Route 18 Chrysler Jeep Dodge Ram Reviews | NJ Jeep Dealer. Read testimonials ... 4.2(233) · $$ CarGurus.com https://www.cargurus.com Route 18 Chrysler Jeep Dodge Ram - East Brunswick, NJ Bruce was friendly and the car rode great. He offered me coffee and we walked through the car pricing and financing. No games, settled on the price and bought ... 3.0(2) People also search for McDonough Jeep Jeep dealership Car dealer East Brunswick, NJ Jeep NJ Dodge Ram NJ Dodge dealership near me Results are personalized - Try without personalization Spotswood, New Jersey - From your device Update location Dark theme: on Help Feedback Privacy Terms JerseyJules 15 reviews·2 photos a day ago New If I could give zero stars I would. A while back they sold me a Jeep 4xE that was advertised by Stelantis as having reverse charging abilities to power accessories while camping, it turns out it did not. I inquired about it, wanted to even change vehicles if possible, but was left hanging on that issue and accepted the fact im just stuck with a car that does not have the advertised feature. Despite my better judgement I later inquired about a 2 different Hellcats that were adverstised and once again was left hanging 2 times with no one getting back to me on either car, so I bought a BMW instead. Fast foward to yesterday I had a scheduled service apointment for the next day at 9:45 and was dropping the car off the day before. I was told it would be 2 days before they even looked at it. Huh? But I have an appointment for a specific date and time, what's the purpose of that? So I ask for a loner, sorry no loaner available till MARCH 18TH thats 6 weeks away, are you kidding me? Why would you make an appointment then let my car sit for 2 days before looking at it? Why not just make my appointment fprnthe time you'll actually be able to look at the car. Can you imagine buying a brand new$100k Wagoneer from them and having a major repair issue as soon as you get it only to go 6 weeks without a loaner car? My service experience with my BMW was totally the opposite, I would NEVER buy another DJC product after these several experiences. Total nonsense

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that David and Matt went above and beyond to make your leasing experience great. Matt’s personal touch and commitment to accommodating your requests really stand out, and it’s wonderful to know that your continued trust in Mr. Delise has made a difference. We can’t wait to see you again in 3 years! Thanks again for doing business with us, and we’re excited to help you with your future leases.

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for the positive feedback and 5-star review! We’re thrilled to hear that David, Jason, and Aron provided such a great experience for you. We pride ourselves on working with our customers to find the best deal, and it’s wonderful to know that their dedication made a difference. If you ever need anything in the future, don’t hesitate to reach out! Enjoy your new vehicle!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback and 5-star review! We're so glad to hear that we could help make your vehicle purchase a smooth and positive experience. Your recommendation means a lot to us, and we truly appreciate you trusting us with such an important decision. We’d be happy to assist you, your family, and friends anytime in the future!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words and 5-star review Meghan! We’re thrilled to hear that Alan made your experience so positive and that you’re loving your new Jeep. We truly appreciate your recommendation and look forward to helping you or anyone you send our way in the future. Enjoy your Jeep, and don’t hesitate to reach out if you need anything else!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience and for the 5-star review! We are delighted that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. Your satisfaction and return business is our greatest reward and we are here for you every step of your automotive journey.

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback and for the 5-star review Eric! These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. We appreciate your loyalty and please don't hesitate to let us know if we can do anything else for you!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your recommendation and 5-star review Lisa! We’re thrilled that you had a positive experience with Alan and Aaron. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your recommendation and 5-star review Amelia! Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!