Route 18 Chrysler Jeep Dodge Ram

Purchased a used chevy pick up truck with service engine light issues, the service department actually took the truck to a chevy dealer, after replacing various parts with no success. Turns out the truck ne light issues, the service department actually took the truck to a chevy dealer, after replacing various parts with no success. Turns out the truck needed extensive repairs ( timing belt,tensioner and actuator sprocket ), all work was completed with no cost to me, alone with a nice loaner car while the parts were ordered and repairs made. I was very impressed with their service considering it was not a expensive truck. If their service was that good on a relatively small purchase, they must roll out the red carpet for new vehicle purchases. More

Went for a Oil change . Till then , my pacifica. After 2 days from the service , engine started knocking . They comfortably denied wrong doing . I have to pay $6600 to redo the engine. days from the service , engine started knocking . They comfortably denied wrong doing . I have to pay $6600 to redo the engine. More

I called for scheduled maintenance on 2012 Durango and it was as if they were waiting for my call. I was able to bring truck in NEXT DAY and it was finished before I got comfortable in the waiting room in LE was as if they were waiting for my call. I was able to bring truck in NEXT DAY and it was finished before I got comfortable in the waiting room in LESS THAN 45mins. Maybe it was an hour but it FELT MUCH SHORTER. Rich Warren helped me with purchase of oil change 'package' which will save me a bit of money over the course of the NEXT 2yrs which I can honestly say, I'm looking forward to servicing vehicle at Rt18 because it has been so easy. Thanks again to Rich and all involved behind the scenes, too, helping me to take care of the car. Steve Feiss 732.391.1147 More

had a great expereince at this dealership and i would recomend this dealership to family and friends.i would deffently buy a new car from this dealership again recomend this dealership to family and friends.i would deffently buy a new car from this dealership again More

I had a problem with my car, as I was on the New Jersey Turnpike heading south towards Washington, DC. The problem occurred on a Friday afternoon at 2pm. These guys stayed late, got me in and got the car Turnpike heading south towards Washington, DC. The problem occurred on a Friday afternoon at 2pm. These guys stayed late, got me in and got the car repaired so I could make the trip to DC! KUDOS to Richie and the boys! More

Here at route 18 chrysler jeep my car gets checked over & serviced according to the needs of the vehicle, not someone's monetary agenda. Oil is changed quickly, services are fairly priced and timely. Bri & serviced according to the needs of the vehicle, not someone's monetary agenda. Oil is changed quickly, services are fairly priced and timely. Bringing your car to a dealership can be a chore, especially for a woman(i know I've been sold 1 wiper blade before...). Thanks to Rich Warren, who always looks me in the eye, explains what my car needs & shows me why, always keeping the bill at what i can afford. Rich & his crew get me safely around town. More

I have been dealing with this Dealership for many years, through name changes and staff changes.I am so happy that Rich warren and Jeff Kanc, have returned.They make the service department as great as it is through name changes and staff changes.I am so happy that Rich warren and Jeff Kanc, have returned.They make the service department as great as it is. The service, friendliness and quality of the work that I have performed ther, have always FAR exceeded any other dealer I have dealt with.Thank you so much for being so caring and making sure all of my vehicle concerns have been met each and every time I bring a vehicle in. They service both my Jeep Rubicon and my Dodge Challenger. Use this dealer and you wont be disapointed. More

Had work done on my 2008 dodge Avenger R/T after getting cut off on the NJ Turnpike toll plaza and hitting the high curb and doing major damage to my front end, Rich Warren advised me to contact my insuranc cut off on the NJ Turnpike toll plaza and hitting the high curb and doing major damage to my front end, Rich Warren advised me to contact my insurance company which saved me a significant amount of money, Work on the car was fast! Within less than a week my car was back on the road in excellent working order. Informed me on the progress while waiting which is not done in the other dealerships that I have dealt with! Very much pleased in ALL aspects of this Dealership. Will very soon purchase TWO MORE CARS from this dealership!!! OUTSTANDING OVEALL!!! More

Emailed dealer for the selling price, they returned the email within minutes with a very good price. No hassles. Followed up my questions. Offered a date to come in and test drive the car. Traded in my email within minutes with a very good price. No hassles. Followed up my questions. Offered a date to come in and test drive the car. Traded in my used car towards the new vehicle. Once the deal was made, picked up my car on a Saturday. Car was clean, gassed up and ready to go. Car was explained to me. I did have a Charger before. Registration was ready for pickup a few days later. 3 free oil changes and a free tire rotstion were part of the deal. Overall, a very good experience with this dealership. More

This service team will do their best to accommodate their customer's need. They call you when your car is done, arrange loaned to rental car if your car will stay over night. Very courteous. The waiting area customer's need. They call you when your car is done, arrange loaned to rental car if your car will stay over night. Very courteous. The waiting area is clean and comfortable. More