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Route 18 Chrysler Jeep Dodge Ram

East Brunswick, NJ

Overview
Employees
Reviews
Vehicles
4.7
1,764 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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400 New Jersey 18

East Brunswick, NJ

08816

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Showing 1,764 reviews

March 13, 2026

Also I would rate Michael Delise a five star, he has been very helpful. Thank you More

by Cynthia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Delise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review. We truly appreciate your feedback and are glad you chose us for your service needs. Our team works hard to provide a great experience for every customer, and it means a lot to hear when we get it right. We look forward to helping you again in the future!

March 12, 2026

VERY BAD UNPROFESSIONAL EXPERIENCE JUST TO MAKE Couple EXTRA $ ruining dealership reputation, unethical practices, Always try to sell you something for 400$-500$. Charged us $97.19/- for just labor for oi More

by kaliavikrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

We’re sorry to hear that you were unhappy with your experience. However, we would like to clarify a few details regarding the charges mentioned in your review. The $97.19 referenced was not labor for an oil change. That amount included $35.00 in labor for a tire replacement that was performed during the same visit. Our oil change service is $109.95 total, which includes both parts and labor, and this is the price we currently advertise. At our dealership, we take pride in providing honest service and clear recommendations. Any additional services that may be suggested are based on the condition of the vehicle and are always optional, with the customer making the final decision before any work is performed. We value every customer and strive to ensure a professional and transparent experience for everyone who visits us. If you would like to review the invoice or discuss your visit further, please feel free to contact our Service Manager, Chris, who would be happy to go through everything with you and address any concerns.

March 05, 2026

Excellent customer service! Very Happy with the service. Daniel, Sophia and the rest of the team were very knowledgeable and understanding. More

by Mary111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great review! We truly appreciate you taking the time to share your experience with us. Our team works hard to make sure every visit is smooth, transparent, and professional, so it’s great to hear that reflected in your feedback. We’re grateful for your support and look forward to seeing you again on your next visit!

March 04, 2026

Meet my needs quickly and efficiently Didn't try to upsell me unnecessarily Had the vehicle I wanted More

by SHWSTPA
Recommend Dealer
Yes
Employees Worked With
Aaron Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Brown
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Mar 13, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great feedback! We're glad we were able to meet your needs quickly and efficiently. Our goal is always to make the process straightforward and helpful without unnecessary pressure. We're also happy we had the vehicle you were looking for. Enjoy it, and we appreciate you choosing us!

March 02, 2026

I recently purchased a new car from Jeremy, and the experience was excellent. He was professional, knowledgeable, and made the entire process smooth and stress-free. He answered all my questions clearl More

by INFO@BSHCONTRACTING.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Haney
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Mar 13, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great review! We're so glad to hear you had an excellent experience purchasing your new car. Jeremy takes a lot of pride in making the process smooth, informative, and stress-free for our customers, and we’ll be sure to share your kind words with him. Congratulations on your new vehicle, and thank you for choosing us. We look forward to assisting you again in the future!

February 25, 2026

Do not go to this dealership they are not honest. The service department is very bad six weeks. They have my car still no answer when I’ll get it back. Had a fight with them for two weeks for a loane More

by michellelombardi89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise
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Feb 27, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

We completely understand how frustrating this has been and truly appreciate your patience. Your vehicle has unfortunately experienced rodent damage to the wiring on three separate occasions, which requires a specialized connector that is currently back-ordered. This has contributed to the delay in completing your repairs. We’re doing everything we can to get your vehicle back to you as quickly as possible and will continue keeping you updated throughout the process. Thank you for giving us the opportunity to make this right.

February 23, 2026

My experience with the three employees was wonderful. This was the easiest car purchase I ever made. Glen stayed outside in the cold showing us the vehicle and explaining everything to us. He was very More

by adinacs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Hedges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience and for the 5-star review! We’re thrilled Glen, Sophia, and the rest of the team could make your purchase smooth and informative. We’re especially glad they made you feel comfortable and supported throughout the process. It means a lot to hear that their dedication has earned your loyalty, and we look forward to helping you again in the future!

February 20, 2026

Dealt with Sophia and Danny. .. top notch experience! Will definitely refer friends and family. Thank u! More

by Bkreiger78
Recommend Dealer
Yes
Employees Worked With
Aaron Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Brown
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Feb 27, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience! We’re thrilled Sophia and Danny could make your visit so smooth and enjoyable, and we truly appreciate you recommending our team to friends and family!

February 20, 2026

Great experience at the dealer. My 2nd car from here Mike And Aaron always take care of me! More

by goodlifeentt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Delise
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Feb 27, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your loyalty! We’re thrilled you had another great experience with us and that our team continues to take care of you. We truly appreciate having you back!

February 17, 2026

Easy and fair Michael AJ was a pleasure to work with. Very knowledgeable and experienced More

by Frank Alfonso
Recommend Dealer
Yes
Employees Worked With
Ryan McDonagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McDonagh
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Feb 27, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We’re glad the process was easy and fair, and that our team’s knowledge and experience made a difference. We truly appreciate your feedback!

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