2,152 Reviews of Roseville Toyota - Service Center
I was greeted upon arrival on the front drive. After a few moments, I was escorted to my service advisor, Kyle. After a few moments, I was escorted to my service advisor, Kyle. More
I bought my car from this Toyota dealership and while a few things were needed to repair was done quickly and I have never taken my car anyplace else. I feel they are trustworthy and have my concerns cove few things were needed to repair was done quickly and I have never taken my car anyplace else. I feel they are trustworthy and have my concerns covered. More
Usually very busy, yesterday not at all. Early morning service appt, for 10k standard service. In past, even when service is packed with arrivals, has taken about an hour. Tons of guys at in Early morning service appt, for 10k standard service. In past, even when service is packed with arrivals, has taken about an hour. Tons of guys at intake, hardly any to intake. Yet took right under 2 hours, had to eventually ask what the heck. Employee said it just came up on computer as ready, checked me out, then when I went out to get car, I am told car not ready, have to check out couple more things. Went back in to say what up? He says what? He goes over to check out, comes back in my car. Appreciate that guy. But seriously, definitely slow day in Service. Why so long, why confusion at pick-up, why incorrect info told to me from pick-up, blah blah. When scheduling standard service, always told about an hour. What happened yesterday? And of course I heard other customers saying same thing..all complaining over 2 hours, and all same same same. More
My family and I always have the best experience at Roseville Toyota. The staff are extremely accommodating and attentive to our needs. Additionally, I would like to commend Chris Martinez for his serv Roseville Toyota. The staff are extremely accommodating and attentive to our needs. Additionally, I would like to commend Chris Martinez for his service. He goes above and beyond and is a big reason why we continue to come here year after year. More
Always always a pleasure dealing is dealing with Chris Martinez and Roseville Toyota. Thank you Stan Martinez and Roseville Toyota. Thank you Stan More
Usually couteous, timely service. Interesting how I always end up spending more on service than originally planned ! A very minor, humorous detail was my next oil change sticker indi Interesting how I always end up spending more on service than originally planned ! A very minor, humorous detail was my next oil change sticker indicated @ 234000 + miles when it should hsve been 155,000+. Just hope the important details of servicing my vehicle were a lot more accurate than that ! I appreciated this time that I wasn't preyed upon by hungry sales staff while minding my own business waiting unlike my past 2 visits . More
Everyone was friendly and energetic. Service rep kept me fully informed throughout Service of my car. Service rep kept me fully informed throughout Service of my car. More