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Roseville Toyota - Service Center

Roseville, CA

4.3
2,157 Reviews

2,157 Reviews of Roseville Toyota - Service Center

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March 08, 2022

Alexander Lindsey was very professional and helpful to help us. In and out with our oil change. More

by Carolisaacson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Lindsey
Mar 09, 2022 -

Roseville Toyota responded

Hi Carol - We are thrilled that you had such a positive experience with Alexander and the team! Thank you for choosing Roseville Toyota and for stopping by to share your feedback. Drive safely until we see you again!

March 06, 2022

Always a good experience. Friendly employees, nice surroundings, little cafe is a bonus, good coffee More

by roseville.girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bernasconi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Roseville Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Roseville Toyota team. Drive safely, and we hope to see you back again down the road!

March 05, 2022

Great service experience with polite employee thank you for making my service a great one More

by akatony123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Roseville Toyota responded

Thank you for taking the time to review wus! We are so glad to hear that the Roseville Toyota team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back next time!

February 28, 2022

Excellent dealership service. They are well organized and carefully explain all procedures and costs in advance of service. My service advisor, Austin, was outstanding and went More

by Clmz_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin M
Feb 28, 2022 -

Clmz_1 responded

Review submitted to DealerRater.

Mar 01, 2022 -

Roseville Toyota responded

Thank you for sharing this feedback about your recent service experience at Roseville Toyota! We love to hear that Austin could assist with your warranty and ensure that you were well taken care of. Safe travels and hope to see you down the road!

February 26, 2022

Roseville Toyota has outstanding service advisors and service personnel. The service to my Sienna van was completed in the time frame that advisor Paul Koontz said how long it would take to be serviced. More

by Burt H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul S Koontz, 5 Stars
Feb 28, 2022 -

Roseville Toyota responded

Hi Burt - Thank you for trusting us with your Toyota Sienna! We love to hear that you received excellent service from Paul and our Roseville Toyota team. Hope to see you at your next visit!

February 26, 2022

Alexander W. was great to work with. Very friendly and very professional. I rate Alexander with 5 Stars. More

by Emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander W. rated 5 Stars., Shane Oneill
Feb 28, 2022 -

Roseville Toyota responded

Emma, we are delighted to see your glowing review of Alexander and the team! Thank you for choosing Roseville Toyota and for sharing your support. We hope to welcome you back for your future services!

Feb 28, 2022 -

Emma responded

Thank you. I trust Roseville Toyota with my 4Runner; I would not take my vehicle any place else for service.

February 18, 2022

Service was good in the beginning. The work was good in a timely matter. Butt check out was the worst thing there. I waited for me service worker to finish with the customer before me. More

by Noname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane Oneill
Mar 01, 2022 -

Roseville Toyota responded

We appreciate your candid feedback. We want every step of your service experience to be efficient and seamless, and we're glad you've shared here how we can improve. We will discuss your review and strategize about what more we can do to better our guest's experiences moving forward. If you wish to discuss your time with us or can offer more suggestions, please consider reaching out directly. Thank you, Hannah Suarez - Customer Relations Representative - (916) 782-2163

February 16, 2022

Good and reliable service always. I feel safe after Any repairs or service. I cans depend on Roseville Toyota More

by Glen Salo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 17, 2022 -

Roseville Toyota responded

Thank you for the great review, Glen! We are so glad to hear that you had such a successful service experience working with the Roseville Toyota team. Drive safely, and we hope to see you back again down the road!

February 15, 2022

So far, I’ve only been to the service depart a few times, but, the staff are Great! Fun, down to earth, caring More

by Rigwwj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moly Kathleen
Feb 16, 2022 -

Roseville Toyota responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that you had such a successful service experience working with the Roseville Toyota team. Drive safely, and we hope to see you back!

February 08, 2022

I have a good experience with ur device Devi times and happy every time thank u toyota More

by Ekrahimi
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Roseville Toyota responded

Thank you, Ekrahimi, for leaving Roseville Toyota a five-star review! We are thankful for your business and hope you have a good day!

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