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Roseville Toyota - Service Center

Roseville, CA

4.3
2,152 Reviews

2,152 Reviews of Roseville Toyota - Service Center

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February 26, 2022

Alexander W. was great to work with. Very friendly and very professional. I rate Alexander with 5 Stars. More

by Emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander W. rated 5 Stars., Shane Oneill
Feb 28, 2022 -

Roseville Toyota responded

Emma, we are delighted to see your glowing review of Alexander and the team! Thank you for choosing Roseville Toyota and for sharing your support. We hope to welcome you back for your future services!

Feb 28, 2022 -

Emma responded

Thank you. I trust Roseville Toyota with my 4Runner; I would not take my vehicle any place else for service.

February 18, 2022

Service was good in the beginning. The work was good in a timely matter. Butt check out was the worst thing there. I waited for me service worker to finish with the customer before me. More

by Noname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane Oneill
Mar 01, 2022 -

Roseville Toyota responded

We appreciate your candid feedback. We want every step of your service experience to be efficient and seamless, and we're glad you've shared here how we can improve. We will discuss your review and strategize about what more we can do to better our guest's experiences moving forward. If you wish to discuss your time with us or can offer more suggestions, please consider reaching out directly. Thank you, Hannah Suarez - Customer Relations Representative - (916) 782-2163

February 16, 2022

Good and reliable service always. I feel safe after Any repairs or service. I cans depend on Roseville Toyota More

by Glen Salo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 17, 2022 -

Roseville Toyota responded

Thank you for the great review, Glen! We are so glad to hear that you had such a successful service experience working with the Roseville Toyota team. Drive safely, and we hope to see you back again down the road!

February 15, 2022

So far, I’ve only been to the service depart a few times, but, the staff are Great! Fun, down to earth, caring More

by Rigwwj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moly Kathleen
Feb 16, 2022 -

Roseville Toyota responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that you had such a successful service experience working with the Roseville Toyota team. Drive safely, and we hope to see you back!

February 08, 2022

I have a good experience with ur device Devi times and happy every time thank u toyota More

by Ekrahimi
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Roseville Toyota responded

Thank you, Ekrahimi, for leaving Roseville Toyota a five-star review! We are thankful for your business and hope you have a good day!

February 07, 2022

Friendly knowledgeable service representatives. I have received great service from the service department from this dealership. More

by Kikupu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Kathleen
Feb 08, 2022 -

Roseville Toyota responded

Thank you for the great review! We are so glad to hear that you are confident in the Roseville Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

January 28, 2022

Everyone at the service department at Roseville Toyota was professional, courteous, communicative and quick to respond. Paul solved one of the problems on the spot so that I didn’t have to leave my car al More

by mjt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Molly
Jan 28, 2022 -

Roseville Toyota responded

"Professional, courteous, communicative" - three words we love to see! It's wonderful to hear that Paul helped address your concerns in a timely manner and that Molly got you back on the road quickly. Thank you for choosing Roseville Toyota and posting a fantastic review!

January 24, 2022

Service Rep Payton provides top and timely service with alternatives, including possible outside providers when the dealer resolution is price prohibitive with an older car we have…and always does it with More

by Donawelsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Payton Agrimonti
Jan 24, 2022 -

Donawelsh responded

Donawelsh Service Rep Payton provides top and timely service with alternatives, including possible outside providers when the dealer resolution is price prohibitive with an older car we have…and always does it with the best of spirit and a smile. I trust him

Jan 24, 2022 -

Roseville Toyota responded

Dona, we are glad that you trust Payton and our team always provides you with five-star service. Thank you for continuing to support Roseville Toyota with your kind business. We look forward to your next visit down the road!

January 20, 2022

I really liked Omid, his approach as well as his manager. They did everything to achieve my goal. And the service was very good. More

by Ivana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I went to selling department and my experience was with the sellers
Jan 21, 2022 -

Roseville Toyota responded

Ivana, thank you for taking the time to share! We are so glad to hear that Omid went the extra mile to assist with your vehicle and get the job done. Safe travels, and we hope to see you back again at Roseville Toyota!

January 16, 2022

Always friendly and professional. Never a bad experience . Corey answered all my questions and kept me up to date on my cars progress. More

by Sjr5425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
Jan 17, 2022 -

Roseville Toyota responded

Thank you for sharing this awesome feedback! We're glad that our team was professional and friendly, and we appreciate your confidence in our work. See you next time here at Roseville Toyota!

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