
Roseville Toyota
Roseville, CA
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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Awesome Experience, Would buy the next car there Sean Lyons is amazing!! He knows all the cars! He is honest and easy to work with. Sean took the time needed to not only explain everything AND ans Sean Lyons is amazing!! He knows all the cars! He is honest and easy to work with. Sean took the time needed to not only explain everything AND answered my husbands many questions, but went with us to test drive with us. My husband and I were so happy to have his help. We went in thinking we wanted to buy a Subaru, and came away with the car we really needed: a Prius V with only 14,000 miles! Thank you Sean for the wonderful and easy car buying experience we had only dreamed of. And our closer was awesome too. She explained all the plans we could opt for for extended warrantees and we were so excited to have what we got in the end. THIS WAS THE BEST AUTO PURCHASE EVER. More
Poor customer service I have been a loyal customer since before it was Roseville Toyota. I have purchased numerous cars over almost 20 years and have always had a great exp I have been a loyal customer since before it was Roseville Toyota. I have purchased numerous cars over almost 20 years and have always had a great experience.....until this last time. I purchased a brand new 2013 sienna. I had problems almost immediately. Took the van in numerous times to have the leather fixed (Dealer works), the pannel on the drivers seat , trim on driver window coming down when window was rolled down, chair arms tightened, blue tooth system reset and several trips back (including leaving both my phone and van there), arm bolt covers reinstalled numerous times, and much more. Each time they fixed the problem i ended up going back and leaving my car. The last few times the panel on the driver seat came off they started hassling me. One service manager tried to charge me to fix it. Each time i insisted that they fix the problem at their cost. Then I started dealing with a service supervisor. He seemed really helpful in the beginning. ..then after the last time the seat frame came off he ordered parts and had me bring it in. When I came to pick it up to my suprise the paperwork said things like "one time good will fix" and seat problem due to outside source or something to that effect. And after market seat heater etc. I refused to sign the paperwork and left. I called and played phone tag with Cole for about 2 weeks then finally got him. I told him I bought the van brand new from the dealership so how could anything be after market? I have owned 3 other siennas and never had these problems. Also what outside influences? ?? I am large but am 80 lbs lighter than I was with the other 2 vans, so if its not my fat butt what could it be? My children are older and totally out of the kicking my chair phase. Other than being irritated I have never yelled or swore at anyone at Toyota! Our last conversation where he basically told me this was my fault ended mid sentence (me speaking) with a dial tone. I called him back and got his voicemail, so did he hang up on me??? I have been planning to go back and purchase a car for my daughter.....not so much now!!! I will be talking to my lawyer in the near future. I have never hated a vehicle I have purchased from this dealership.before now I just wish they would take it back!! Oh and I have also taken it to Maita several times because its closer. More
sales for Roseville Toyota Joseph was the most excellent sales person, So very professional. helpful, knowledgeable, gave 100%. And Armando in Finance, Oleg in Sales, Not enou Joseph was the most excellent sales person, So very professional. helpful, knowledgeable, gave 100%. And Armando in Finance, Oleg in Sales, Not enough room here to say how happy we are. Dorothy and Gary Simon More
As pleasant as possible. We purchased a vehicle in early July 2015. Roseville Toyota is like all car dealerships in that they want top dollar for there vehicles and you will h We purchased a vehicle in early July 2015. Roseville Toyota is like all car dealerships in that they want top dollar for there vehicles and you will have to go through the haggle process. However, they put great effort into making my wife and myself comfortable and did seem genuinely interested in keeping the process moving. Our salesman, Steve Hancock, was pleasant, respectful, knowledgeable about his stock of vehicles and never seemed to purposely lie or distort the facts of the deal. More
Amazing customer service!! I'm so thankful for working with Razwan! He was extremely knowledgeable and patient while I was making my decision. I would definitely recommend worki I'm so thankful for working with Razwan! He was extremely knowledgeable and patient while I was making my decision. I would definitely recommend working with him and the Roseville Toyota Dearlership!! Thank you! Thank you! More
Excellent customer service! A truely prsonalized experience! From the first phone call to walking out the door, Razwan made us feel welcome and informed; an important part of buying a car, I believe. I came in t From the first phone call to walking out the door, Razwan made us feel welcome and informed; an important part of buying a car, I believe. I came in thinking knew what I wanted and Razwan opened my eyes to more. He paid attention to small details of my family's needs and put us into the car that was right for us. The whole experience unmatched, especially when compared to a recent experience at Maita Toyota. More
Don't Buy A Used Car From Roseville Toyota!!! I recently purchased a used 2015 Ford Fiesta from this dealership. After researching this particular model car I found a car on Roseville Toyota's we I recently purchased a used 2015 Ford Fiesta from this dealership. After researching this particular model car I found a car on Roseville Toyota's website. Talked to a nice salesman who seemed really enthusiastic about working with me on financing (I have poor credit). After several days, the salesman calls back and says that the bank prequalified me and to come in and drive the car. I made an appointment for 5:00pm that day to meet him at the dealership. I arrived at 5 but the salesman was nowhere to be found! Instead I got passed off to some older salesman who didn't seem to care about me or making a sale. I told him that I had been prequalified and wanted to drive the car I had seen on the website. No such car existed! He said that it had been sold and that the dealership just forgot to take it off the website. We did find an identical car on the lot with 2 more thousand miles on it but the price was $1K more. After arguing about the price difference, I decided to drive the car. Some test drive! He just sat quietly while we drove one time around the auto mall. He didn't even try to sell me the car! No explanation of the cars features, etc. Thank goodness I did my research on the car. We get back to the dealership and start the negotiation process. They did drop the price to match the one that supposedly was sold. 2 hours later and we finally hammered out a deal that worked with my limited budget. Another hour of signing papers, getting 6 references, going online on their computer to print verification of insurance. Then another round of signing documents with the finance manager who misrepresented the factory warranty on the car so he could push the dealership's pricey extended warranty (which I turned down). They did beat me down on the gap insurance. Then I was finally shown the door where the salesman gave me the keys and said enjoy the car. I drove home tired and hungry. A few days later, I was told that I had to bring my 78yr old mother in as a cosigner even though I had listed me spouse who is employed full time on the original credit application. I was not happy and let them know that I was not going to put my mother through the ordeal that I had gone through. The assured me that it was going to be quick. We came in and no finance managers were available! After demanding to see the manager of the dealership, we were finally shown to a desk where we signed all new paperwork. The one bright spot was that somehow the gap insurance price became lower which lowered my payment slightly. Oh and my mother had to provided 6 additional references which were offered to the finance person but refused. Another day later ring, ring and low and behold it's the dealership asking for the 6 references! I sent an email back with them. I still haven't received anything about the finance company that actually approved me for the loan. GRRRRRRRR More
Todd was an easy guy to deal with as well as Adam. Todd was a very easy going & very friendly & he understood my requirements. He made me feel like a part of the family and did not try to sell me somet Todd was a very easy going & very friendly & he understood my requirements. He made me feel like a part of the family and did not try to sell me something that I don't need. More
A worry free car purchase When finding the right vehicle I went to many dealerships to figure out which would suit me best. I didn't have the best experience at most of them un When finding the right vehicle I went to many dealerships to figure out which would suit me best. I didn't have the best experience at most of them until I went to Roseville Toyota. They had the exact car that I wanted in the color I wanted and didn't pressure me to lease. I felt Todd, my salesman, was one of the most honest salesman I have dealt with. I was very impressed with my experience. They understood my wishes and were very flexible. It was a better experience purchasing a car than I had had test driving cars at other dealers. I would highly recommend Roseville Toyota. And I absolutely love my new blue metallic crush Rav 4! More
not clean! A few months ago we bought a used toyota corolla.it only had 36000 miles on it.it looked clean.u tell matenance time came around.i found a way dirty c A few months ago we bought a used toyota corolla.it only had 36000 miles on it.it looked clean.u tell matenance time came around.i found a way dirty cabin filter.motor oil was black.the engine cover underneath had dirt rocks and acorns jammed under it.found cigarette ashes under seats ..now when a dealer says they had it inspected and cleaned and you trusted they did ..shame on them way disapointed in service department#!!!!. More