Roseville Toyota

Flat tire replacement Zab was quick and helped my son get the tire replaced in time to pick us up from the airport. He helped prorate the repair cost Zab was quick and helped my son get the tire replaced in time to pick us up from the airport. He helped prorate the repair cost More

Great sales rep The sales rep Preston was very good very knowledgeable respectful and answered many questions we had a great experience all were very helpful Bekah ve The sales rep Preston was very good very knowledgeable respectful and answered many questions we had a great experience all were very helpful Bekah very helpful assisting with the apps and features Adam did good as well finance worked quickly and efficiently thank you all rating of 10 More

Service Dept. Very professionally operated service dept. Someone always around to assist. Very friendly staff. This was my first visit, I was very impressed. Do Very professionally operated service dept. Someone always around to assist. Very friendly staff. This was my first visit, I was very impressed. Don't know if the Rental car area is part of the service dept, here was a little let down. My service involved getting a 'loaner' car from the Rental people. Maybe it was me, but the folks in Rental were less than friendly, less likely to tell you what to do, or what the procedure was, but looked actually bored with their job, and it was 8 am in the morning! More

Toyota Mirai The Best Experiemce ever purchasing a Car from Toyota. We preferred driving all the way to Roseville from the San Jose Bay Area as we read good review The Best Experiemce ever purchasing a Car from Toyota. We preferred driving all the way to Roseville from the San Jose Bay Area as we read good reviews about the Dealership. Personally we never liked the experience of dealing with different Bay Area Dealerships Be it in San Jose, Sunnyvale or Stevens Creek. We found it was worth driving up to Roseville & Engage with The Roseville Dealership. Connecting with Hank Butler to lease our Toyota Mirai was a wonderful experience & we were charmed by Hank’s genuinely & forthright dealings. More

Typical gimmicks! I knew we were in trouble and in for a long day when we walked in and so all the tables along with cafeteria and cafe. Several salesman at tables "has I knew we were in trouble and in for a long day when we walked in and so all the tables along with cafeteria and cafe. Several salesman at tables "hashing it out". From what I could see and hear, several agresssive pushy sales people. Price advertised for car was not the price of the car when we got to lot. Salesman in a hurry to show us car- very rushed when it came to us checking out the car. But had all the time in the world to start Playing the game. I got a fair price but overall was not happy with being forced to buy lo-jack. Was told I did not have to activate but was still being charged the 595.00 fee??? I recommend going to "no haggle" lot for your car purchase. More

Regular maintenance. Friendly, comprehensive service. Sean also helped me reconnect my phone to my car. He made it look so easy! And he got my car in and out post haste Friendly, comprehensive service. Sean also helped me reconnect my phone to my car. He made it look so easy! And he got my car in and out post haste. More

Rear differential lock indicator light After diagnosis a sending unit switch was ordered to remedy. Wrong switch. Reordered. Wrong switch. Ordered again. Switch installed. Did not wor After diagnosis a sending unit switch was ordered to remedy. Wrong switch. Reordered. Wrong switch. Ordered again. Switch installed. Did not work. Mechanic installed in front differential by error. Chris worked diligently to make the experience as painless as possible with Murphy's Law abounding. More

Great customer Service Great Customer Service . They get me in and get me out with care. They understand what customer Service is , also advise if certain things are needed Great Customer Service . They get me in and get me out with care. They understand what customer Service is , also advise if certain things are needed More

Happy customer Mike Jaquez in sales is an exceptional sales representative, helping find just the right vehicle at the right cost. He answered all of my questions an Mike Jaquez in sales is an exceptional sales representative, helping find just the right vehicle at the right cost. He answered all of my questions and addressed all concerns I had. I am so thankful for his help because I not only like my new car, but I LOVE it and he made it possible. Richard Fabela in finance is ethical, honest, professional and has a big heart. He helped me feel comfortable with everything and answered all my questions throughly. He took as much time as I needed and was able to give me the best deal possible. I am very thankful to have had the pleasure to have worked with him. More

Almost too much customer service. We went to Roseville Toyota just to look at the new 2018 Camry. We ended up sitting down with Zack who was very helpful and Rejent who was also very h We went to Roseville Toyota just to look at the new 2018 Camry. We ended up sitting down with Zack who was very helpful and Rejent who was also very helpful. They went over what it would cost us to do a lease. Unfortunately they did not have the exact car model that we wanted at that point. We ask Zack to find us the car we wanted and call us when it came in. During that week that we waited we proceeded to receive a phone call every day from all departments. Great customer service but I would say a little too much. More