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Roseville Kia

Roseville, CA

4.5
575 Reviews
Call Dealership (916) 783-1000

110 Automall Dr

Roseville, CA

95661

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575 Reviews of Roseville Kia

July 27, 2023

Bianca was very pleasant to work with, she kept me informed during the repair process and had my car done before the promised time. More

by mkenney04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Cruz
Report | Print
Aug 01, 2023 -

Roseville Kia responded

It was our pleasure to provide you with a clear updates of your service process. Thank you for the 5-star review and your endorsement of Bianca! We appreciate your business, and look forward to working with you again in the future.

July 27, 2023

Helpful service, were able to see my car even prior to service appt, no unexpected fees More

by agermanbeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Andrade
Report | Print
Aug 01, 2023 -

Roseville Kia responded

We appreciate you sharing your experience in our Service and Tire Center. It is validating to our team knowing Jasmine is providing this level of service and care to you, our client - as it is our daily goal. Thank you for your business from your friends at Roseville Kia.

July 27, 2023

Fast and easy experience. Felt welcome the moment we arrived. What a terrific staff they had! More

by nicoletteminero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Surab , Christian Hurtado, Colin Rodgers, Eduardo Castellanos
Report | Print
Aug 01, 2023 -

Roseville Kia responded

Nicolette, for you to say “Fast and easy experience” makes our day! Thank you for such a fantastic review. All of us at Roseville Kia are grateful for your business and wish you safe driving!

July 27, 2023

Good job from all at the dealership and all it's employees. Would use them again More

by davidgbaker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nikita Lebedev, Colin Rodgers
Report | Print
Aug 01, 2023 -

Roseville Kia responded

Hi David! Thank you for your 5-star review of Roseville Kia. We are delighted to know it was worth the drive to purchase your next vehicle from Nikita. Enjoy your beautiful new Kia, and thank you for your business from your friends at Roseville Kia!

July 27, 2023

My Kia experience was not good as I bought it first time . It will be great if you service initial 3 services free because there are already too many issues going on with Kia security things . More

by baadnan2015
Recommend Dealer
Yes
Employees Worked With
Trampus Bettencourt, Jasmine Andrade
Report | Print
Aug 01, 2023 -

Roseville Kia responded

A three-star experience is not what I expect for my customers. I would like to learn what happened during your visit and make things right. Would you consider calling me personally so that we can help? Trampus Bettencourt, Service Manager - (916) 783-1000

July 27, 2023

Great, all-around customer service. They go above and beyond for their customers! Top notch! More

by Candice207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko, Tyler Wright
Report | Print
Aug 01, 2023 -

Roseville Kia responded

Candice, thank you so much for sharing your positive experience working with Marina and Tyler! We pride ourselves on timely communication, professionalism, and providing a quality experience for every customer. Thank you for choosing Roseville Kia Service and we hope to see you back for your next oil change!

July 27, 2023

Service advisor Tyler Wright could have made the warranty experience pleasant, but chose not to. Instead chose to jerk this out of state guest around More

by cwbuddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Report | Print
Aug 01, 2023 -

Roseville Kia responded

I’m sorry your experience with previous management left more to be desired. I will use this feedback as we continuously work to improve the guest experience at the new Roseville Kia. I hope we get another chance to impress you down the line - please give either of us a call if there’s anything further you’d like to share. Best, Jordan Rodgers, General Sales Manager - (916) 783-1000 Trampus Bettencourt, Service Manager - (916) 783-1000

July 26, 2023

All the staff was very attentive, polite, and helpful. I was able to get the best interest rate they could get me, so happy and appreciative of that, thank you. I really recommend them. The new designs KI More

by tasive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hurtado, Jonathan Bravo
Report | Print
Aug 01, 2023 -

Roseville Kia responded

Congratulations on your new Kia! We are thrilled that the "staff was very attentive, polite, and helpful.". Enjoy your new ride and thank you for your business from your friends at Roseville Kia!

July 26, 2023

Joy was a joy to be around and very helpful and willing to go out of her way to get my car serviced. More

by jocelyn.brianne789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Sanders
Report | Print
Aug 01, 2023 -

Roseville Kia responded

Hi, Jocelyn! We appreciate you sharing your experience in our Service and Tire Center. And yes, Joy is truly an asset to our team, and is a joy to be around. Thank you for your business from your friends at Roseville Kia.

July 25, 2023

Andrew was awesome my fiancé is thinking about getting a KIA. I had the best experience car shopping at KIA and it was all because of Andrew! More

by LERAYNEUSHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian #1 and Christion #2, Andrew Lerch
Report | Print
Aug 01, 2023 -

Roseville Kia responded

Thank you for your 5-star review of Roseville Kia. We are delighted to know it was worth the drive to purchase your new vehicle from Andrew. It’s great he made the process easy - as that it what we strive to do every day. Have a great day and enjoy your beautiful new Kia!

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