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Ron Tirapelli Ford - Service Center
Shorewood, IL
92 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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92 Reviews of Ron Tirapelli Ford - Service Center
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May 18, 2023
Always very good customer service always keeping me informed and what’s going on with my car informed and what’s going on with my car More
by Frankie
Employees Worked With
May 12, 2023
Customer service is very good explains all issues and are very prompt with taking care of the customers very prompt with taking care of the customers More
by Dabgmca75
April 22, 2023
Do not trust the service department. When you take your vehicle in to get something done they don’t do it but charge you for it found out by another service place that what I went to get When you take your vehicle in to get something done they don’t do it but charge you for it found out by another service place that what I went to get at Ron Tirapelli was never done . Then in another vehicle They tried making me pay $550 for a service engine light that came up in a new 2021 under warranty vehicle that I didn’t need. Went to another service place told me exactly what I needed to do and I did service engine light went away . Will not go back to that dealership ever again after buying 3 vehicles from them. They don’t value their customers. More
by Chorak
Employees Worked With
Matt
April 13, 2023
So disappointed in Tirapelli Ford. Dropped off car because brakes dangerously spongy. Dealership ran “diagnostic” then removed and replaced 1 year old brakes. Nine days and $1k later Dropped off car because brakes dangerously spongy. Dealership ran “diagnostic” then removed and replaced 1 year old brakes. Nine days and $1k later, I picked up car. Brakes still spongy with slow response time. The dealer report on services performed even notes that brakes are still soft. Seems like dealer mechanics couldn’t diagnose problem so they charged me for brakes that didn’t correct anything. I called national Ford hotline and they recommended a list of possible root causes of problem and recommended dealer perform another diagnostic. Don’t know if I can trust Tirapelli to make my car safe. More
by Nancy
Employees Worked With
April 07, 2023
When I got there I was greeted right away, and asked why I was there. Oil and filter change showed the waiting area, coffee or soda if you like. Was finished when they told me. I was there. Oil and filter change showed the waiting area, coffee or soda if you like. Was finished when they told me. More
by mstrom8101
Employees Worked With
March 23, 2023
Promp service,very transparent,comfortsble enviroment,honest pricing easy to wotk with and will refer to others.Keep up the good work!! enviroment,honest pricing easy to wotk with and will refer to others.Keep up the good work!! More
by Ladybuyer
Employees Worked With
March 21, 2023
Very clean premises; friendly staff and through service on my vehicle, easy to get an appointment for my oil change on my vehicle, easy to get an appointment for my oil change More
by BarbaraNew
Employees Worked With
February 14, 2023
I have been to many ford dealers but Ron tirapelli stood out from the rest including the one I bought my ford from......Ron Tirapelli was timely and very friendly and the price of the service was great 👍 out from the rest including the one I bought my ford from......Ron Tirapelli was timely and very friendly and the price of the service was great 👍 More
by drlove916
Employees Worked With
