Ron Tirapelli Ford - Service Center
Shorewood, IL
92 Reviews of Ron Tirapelli Ford - Service Center
The facility was clean. The workers were friendly and informative. I got an appointment within 24 hours, they finished in a timely manner, and I was satisfied with the work. The workers were friendly and informative. I got an appointment within 24 hours, they finished in a timely manner, and I was satisfied with the work. More
Horrible Dealership! Worst Ever! They device certain people don’t waste your time! Stay Away from this dealership! Worst Ever! They device certain people don’t waste your time! Stay Away from this dealership! More
They did some work on my truck and when i picked it up, the truck had a loud tick. Ended up that the tech replaced sparkplug and never connected the spark plug wire on 2 cylinders the truck had a loud tick. Ended up that the tech replaced sparkplug and never connected the spark plug wire on 2 cylinders More
Never have recall parts in stock The waiting time to change oil it’s an hour And after driving off from the spot, they parked my car went back to ask a question and I’ve noticed a big spots of oil on change oil it’s an hour And after driving off from the spot, they parked my car went back to ask a question and I’ve noticed a big spots of oil on the ground did let them know. They took my car back on the rack and told me that they didn’t clean up right after the oil change. I don’t believe that. It took them good 10 minutes to bring my car back Hope they did the oil change correctly. Now I am wondering if I didn’t have to go back and ask a question and didn’t see the spot of oil on the ground. Will my car be okay I did take some pictures just in case I have I don’t have to go through any further problems with my car The only reason I’m going to the dealer because I bought the car at the dealer and I wanna keep my warranty going. More
I feel that they don’t care about the safety of the vehicles, the breaks in my car are not working properly and this is going to be on the dealership is an accident happen vehicles, the breaks in my car are not working properly and this is going to be on the dealership is an accident happen More
Great service with people treating you as a prized customer. Quick answers to questions and all are interested in you as customer and do what they can to help. customer. Quick answers to questions and all are interested in you as customer and do what they can to help. More
Always receive excellent service from this dealership. Prompt, friendly & always helpful! Bought my last 2 cars from them & will continue to do so! Prompt, friendly & always helpful! Bought my last 2 cars from them & will continue to do so! More