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Ron Tirapelli Ford - Service Center
Shorewood, IL
92 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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92 Reviews of Ron Tirapelli Ford - Service Center
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January 28, 2024
everyone was great. very helpful . answered all of my questions . got me taken care of right away. very helpful . answered all of my questions . got me taken care of right away. More
by sandra_brazeal
January 19, 2024
Great service from one guy in particular Alex. Always help me in my time in need. Always help me in my time in need. More
by punsell
Employees Worked With
January 15, 2024
They do a amazing job with my car, very courteous and professional, been going there for years professional, been going there for years More
by dfgrimaldi
November 16, 2023
Great service and friendly people! I usually don’t trust the service department in dealerships ( trying to upscale everything when you come for service etc- especially Mercedes!) NOT T I usually don’t trust the service department in dealerships ( trying to upscale everything when you come for service etc- especially Mercedes!) NOT THIS SERVICE DEPARTMENT, I’m very surprised and happy with the way they treat customers who have service needs. The manager ( Kramer) calls to set up service appointments and offers to send someone to your house for service! I used this service for a recall appointment and it was so easy and convenient! The manager then call afterwards to see if everything went as expected. Very happy with the results, and my next oil change will probably be AT MY HOUSE!! So convenient! More
by Bronco22
Employees Worked With
Kramer, Felix
November 06, 2023
They did a good job. It was timely. They answered all my questions. Thank you. It was timely. They answered all my questions. Thank you. More
by btwalsh17
Employees Worked With
November 06, 2023
I bought my 2021 ford truck here at Tirapelli and have been bringing it for service ever since. Very setisfied with the service department. been bringing it for service ever since. Very setisfied with the service department. More
by benitoylucy
Employees Worked With
October 30, 2023
First time using mobile home service. Saved time going to dealership. Highly recommend using this service Saved time going to dealership. Highly recommend using this service More
by ewlricky
Employees Worked With
October 23, 2023
This dealer will not honor their own “we owe” for products that our brand new vehicle was missing. The management is rude and just hangs up the phone when you catch them in a lie. They never call bac products that our brand new vehicle was missing. The management is rude and just hangs up the phone when you catch them in a lie. They never call back and at most times unreachable. I would not suggest this dealer to my worst enemy! Very upset with our last year of experiences here. Will not be back! More
by ZMUILENBURG13
Employees Worked With
Other Employees :
Sales team Alex- 1 star. Sales manager - 1 star
October 18, 2023
Bought my car in 2014, never had reason to go anywhere else for service. First rate service department else for service. First rate service department More
by wolfmeissner2065
Employees Worked With
October 16, 2023
They were able to get me in for service on short notice. I had to change my appointment at the last minute because I was going to be 30 minutes late. This was no biggie, they got me in and out quickly. Ver I had to change my appointment at the last minute because I was going to be 30 minutes late. This was no biggie, they got me in and out quickly. Very happy with their service team. More
by Doug Smith
