Ron Tirapelli Ford - Service Center

I just want to give a big shout out to David May. Outstanding employee wish everybody in the world learned from him and say thank you for saving my day. We are traveling from Tennessee through Ill Outstanding employee wish everybody in the world learned from him and say thank you for saving my day. We are traveling from Tennessee through Illinois and had a problem with our diesel truck and he took us in the next day and fixed us in a couple days only causing me rental car which I was OK with but the service from him was a More

Great service didn’t have to wait to long kept advised of progress goof coffee progress goof coffee More

Fast and honest. Helped when traveling cross country. Service and parts are very helpful and understanding. Helped when traveling cross country. Service and parts are very helpful and understanding. More

Brought my vehicle in for the works and it took 2 hours to do. I have never waited this long before. The next day I start my vehicle and it says I need an oil change. Drive back to the dealership for them to do. I have never waited this long before. The next day I start my vehicle and it says I need an oil change. Drive back to the dealership for them to rectify the problem. Waste of my time and gas. More

My service rep Heather was excellent keeping me updated on my repair status, and explaining in detail what my service entailed. on my repair status, and explaining in detail what my service entailed. More

I bought 2015, 2021,&, 2023 F150s from Tirapelli Ford. I have all of them serviced there. They are fast & efficient. I have all of them serviced there. They are fast & efficient. More

Great service, great price, minimum wait time, good quality of work performed, people with great courtesy quality of work performed, people with great courtesy More

Courteous, efficient, and provides a customer with honest information. The only Ford dealer in the area that I trust. information. The only Ford dealer in the area that I trust. More

Very good to work with and scheduling my vehicle. Checked everything out that I needed and fixed it all with in the time said Checked everything out that I needed and fixed it all with in the time said More

If getting service on your vehicle here, beware. Service was covered by warrant but since Ron T Ford and warrant company didn't agree on price, Ron T Ford did the work and then charged me without an Service was covered by warrant but since Ron T Ford and warrant company didn't agree on price, Ron T Ford did the work and then charged me without any prior communication or approval. When work completed, was called and told it will be over $400. No explanation other than you have to pay. I will definitely avoid service here. More