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Ron Tirapelli Ford - Service Center

Shorewood, IL

4.3
92 Reviews

92 Reviews of Ron Tirapelli Ford - Service Center

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August 22, 2024

It was very easy to schedule the appointment. Everyone was very friendly and polite. Great service! More

by arthistorian2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dykema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cabay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wilkosz
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Service advisor and master tech refused to look at my vehicle after saying it couldn’t be worked on. Took my car to another dealership and it was fixed next day. More

by Jbajner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abe-service
August 19, 2024

Service received last week was sub-par. Took over TWO HOURS to put new tires on my car. More

by Njm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
August 08, 2024

Overall satisfied , prompt service , vehicle was done in a timely manor . Very pleased with the service . More

by Tbones458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wilkosz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Service is great! Staff are very friendly and knowledgeable. Facility is clean. Not much else to say! More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager Abe? I think.
August 06, 2024

Work was done in a timely matter, and done as promised. A little pricey but what isn’t today. Ron Tirapelli has done all the work on my vehicle for 10 years, and I am happy with the results! Thanks More

by stevealfaro2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dykema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cabay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wilkosz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Used to love this dealership but after my last visit to the service department We are not sure about using this dealership. Uncharged prices on parts to disabled senior citizens are wrong. More

by pucker777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brayan Garcia, Technician
July 31, 2024

Friendly reliable service. They are not the cheapest service but they do good work. I will use them again. More

by koblishafamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Cabay
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

I get great service all the time in and out any questions. They let me know if I have a problem and when I can fix The job is done correctly and the service department is excellent More

by Zg633232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dykema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cabay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wilkosz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

Better than the three dealer I went to before l came here fixed all the problems More

by Gtibble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service
2
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