Ron Tirapelli Ford - Service Center

Always takes good care of my car! It's really nice having a friendly female in the service dept. puts us other females a bit more at ease! Nothing against the male employees! It's really nice having a friendly female in the service dept. puts us other females a bit more at ease! Nothing against the male employees! More

terrible service experience Both my cigarette lighter and auxiliary outlets were out. Both circuits had previously been tested by my private ASE mechanic and determined to be fin Both my cigarette lighter and auxiliary outlets were out. Both circuits had previously been tested by my private ASE mechanic and determined to be fine. It was the plugs themselves that needed to be replaced. The service department charged me for a diagnostic test only to tell me what I stated above. Both plugs needed to be replaced. Do you think? I requested to delete the $100.00 diagnostic charge from the bill given that I explained what was wrong when I walked in the door. They refused to listen to reason. I told them if I brought in a flash light with fresh batteries but the bulb was burned out, would you charge me for a diagnostic test? In summary, consider yourself warned. I now go to Rod Baker Ford for far superior service. More