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Ron Tirapelli Ford - Service Center

Shorewood, IL

4.3
92 Reviews

92 Reviews of Ron Tirapelli Ford - Service Center

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October 14, 2024

The staff is friendly and always generous about handling things in a timely manner, thanks for all that you do! More

by Sharelle Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dykema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cabay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wilkosz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Best Ford dealership I have ever been to. Highly recommend. Customer service is out of this world . More

by Kcarter1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wilkosz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Everything went great with the service . The service man was very polite and helpful to work with More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Cabay
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

They did a great job & it was done on time. I will come back again More

by Rshulina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Cabay
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Ever since I bought my Bronco Sport Badlands last January at Ron Tirapelli Ford, I have had 3 regular oil changes with them. The team there was very professional and helpful. I'm happy to have a trusted dea More

by Dona Weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Arellanes
September 09, 2024

Always courteous they do what they say no surprises. No pressure to pay for things you don't need. Work done in a sufficient manner More

by swan.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wilkosz
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Your dealership contacted me about a recall on my F150 pickup. Heather was awesome on setting up my appointment. She had the tech come do it where I work in the parking lot. Heather worked on getting the More

by HPUSKARIC56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dykema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather and Felix
August 31, 2024

It was the WORST experience. I outright told them I am a recent widow so please don’t take advantage. They did. First they did a diagnostic for $199 and said nothing is wrong. I More

by bmateo0607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Dykema
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cabay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wilkosz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe
August 30, 2024

Everything was fixed. on the car And I was taking care of during the car loss time. More

by auntclaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager and Abe
August 24, 2024

I’ve been a customer for over 15 years and the service is amazing. and trustworthy More

by Whitneymimne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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