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Ron Tirapelli Ford
Shorewood, IL
187 Reviews
Since we opened our dealership in 1984, the automotive industry as evolved over the years. We have continued to reinvent ourselves keeping our customers and their needs first. It is important that our customers know this. Our employees are pleased to say they are part of the Tirapelli team and many have been a part of our family for over 20 years.
At Ron Tirapelli Ford, our product specialist will ensure you find an ideal vehicle for your needs. We want to make sure you are happy with your first experience so it will not be the last experience with us. We do everything we can to build long term relationships. At Ron Tirapelli Ford, we've found going the extra mile helps our customer go the extra thousands.
Our goal is to have a state of the art facility, the best people, the best selection and the best service to ensure our customer has a happy experience.
Our Values:
RESPECT
HONESTY
EXCELLENCE
TEAMWORK
We want to come to work to make sure you are happy with all your transportation needs here at Ron Tirapelli Ford, Inc.
It Takes More Than Just One Happy Shorewood Customer to Earn the Trust of Drivers Throughout Joliet, Lockport, Plainfield and New Lenox
It Takes a Dynamic Team Just Like the One at Ron Tirapelli Ford
At Ron Tirapelli Ford, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Ford Escape, Focus, F-150, Fusion or Explorer of your dreams in your driveway, on your terms.
When you're ready to return to our Shorewood dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 187 reviews
February 06, 2024
Their service department is great. I appreciate their time they take with explaining billing details. I appreciate their time they take with explaining billing details. More
by Adria
Employees Worked With
January 28, 2024
everyone was great. very helpful . answered all of my questions . got me taken care of right away. very helpful . answered all of my questions . got me taken care of right away. More
by sandra_brazeal
January 19, 2024
Great service from one guy in particular Alex. Always help me in my time in need. Always help me in my time in need. More
by punsell
Employees Worked With
January 15, 2024
They do a amazing job with my car, very courteous and professional, been going there for years professional, been going there for years More
by dfgrimaldi
December 15, 2023
I have purchased many cars in the past and never had a dealership provide the level of service and integrity that Ron Tirapelli Ford In Shorewood IL. did. Steve, Edgar and Bob Worked together as a tea dealership provide the level of service and integrity that Ron Tirapelli Ford In Shorewood IL. did. Steve, Edgar and Bob Worked together as a team, to be sure that I was completely satisfied during the entire process. I was able to inspect the underside of the car upon arrival, and several accommodations were made for allergens, payments and visit timings. These included having the car further inspected and subsequently repaired at a different dealership and accepting my word. Not once was it even hinted that I should hurry because someone else is about to buy the car. They didn’t just take the shortest path to a sale with me and I really appreciate their integrity. It’s refreshing to find a dealership like this in today’s world. Well done folks! More
by Rich
Employees Worked With
Steve, Edgar, Bob
November 22, 2023
I was treated kindly and with respect throughout the whole process by everyone I met whole process by everyone I met More
by Cnowackireed
November 16, 2023
Great service and friendly people! I usually don’t trust the service department in dealerships ( trying to upscale everything when you come for service etc- especially Mercedes!) NOT T I usually don’t trust the service department in dealerships ( trying to upscale everything when you come for service etc- especially Mercedes!) NOT THIS SERVICE DEPARTMENT, I’m very surprised and happy with the way they treat customers who have service needs. The manager ( Kramer) calls to set up service appointments and offers to send someone to your house for service! I used this service for a recall appointment and it was so easy and convenient! The manager then call afterwards to see if everything went as expected. Very happy with the results, and my next oil change will probably be AT MY HOUSE!! So convenient! More
by Bronco22
Employees Worked With
Kramer, Felix
