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Ron Tirapelli Ford

Shorewood, IL

4.4
187 Reviews
Since we opened our dealership in 1984, the automotive industry as evolved over the years. We have continued to reinvent ourselves keeping our customers and their needs first. It is important that our customers know this. Our employees are pleased to say they are part of the Tirapelli team and many have been a part of our family for over 20 years. At Ron Tirapelli Ford, our product specialist will ensure you find an ideal vehicle for your needs. We want to make sure you are happy with your first experience so it will not be the last experience with us. We do everything we can to build long term relationships. At Ron Tirapelli Ford, we've found going the extra mile helps our customer go the extra thousands. Our goal is to have a state of the art facility, the best people, the best selection and the best service to ensure our customer has a happy experience. Our Values: RESPECT HONESTY EXCELLENCE TEAMWORK We want to come to work to make sure you are happy with all your transportation needs here at Ron Tirapelli Ford, Inc. It Takes More Than Just One Happy Shorewood Customer to Earn the Trust of Drivers Throughout Joliet, Lockport, Plainfield and New Lenox It Takes a Dynamic Team Just Like the One at Ron Tirapelli Ford At Ron Tirapelli Ford, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Ford Escape, Focus, F-150, Fusion or Explorer of your dreams in your driveway, on your terms. When you're ready to return to our Shorewood dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to
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4355 W Jefferson St

Shorewood, IL

60404

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Showing 187 reviews

August 30, 2024

Everything was fixed. on the car And I was taking care of during the car loss time. More

by auntclaus
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Manager and Abe
August 24, 2024

I’ve been a customer for over 15 years and the service is amazing. and trustworthy More

by Whitneymimne
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

It was very easy to schedule the appointment. Everyone was very friendly and polite. Great service! More

by arthistorian2016
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Dykema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cabay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wilkosz
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

I’ve purchased four cars from this dealership. They have always been honest and fair with me. On my latest purchase, Tina Davis worked with me. I got a great price and excellent service. I’ve know More

by jnudingjr
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
John Hanania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Service advisor and master tech refused to look at my vehicle after saying it couldn’t be worked on. Took my car to another dealership and it was fixed next day. More

by Jbajner
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Abe-service
August 19, 2024

Service received last week was sub-par. Took over TWO HOURS to put new tires on my car. More

by Njm
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don't remember
August 09, 2024

Everyone here was incredible. Jessica did a great job getting my name down and keeping in touch. Garrett was fantastic and patient. He and Mike went above and beyond setting up my More

by ryleighdc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Walker 5 stars, Jessica Widmer 5 stars
August 08, 2024

Overall satisfied , prompt service , vehicle was done in a timely manor . Very pleased with the service . More

by Tbones458
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Wilkosz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Service is great! Staff are very friendly and knowledgeable. Facility is clean. Not much else to say! More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager Abe? I think.
August 06, 2024

Work was done in a timely matter, and done as promised. A little pricey but what isn’t today. Ron Tirapelli has done all the work on my vehicle for 10 years, and I am happy with the results! Thanks More

by stevealfaro2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dykema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cabay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wilkosz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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