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Ron Tirapelli Ford

Shorewood, IL

4.4
187 Reviews
Since we opened our dealership in 1984, the automotive industry as evolved over the years. We have continued to reinvent ourselves keeping our customers and their needs first. It is important that our customers know this. Our employees are pleased to say they are part of the Tirapelli team and many have been a part of our family for over 20 years. At Ron Tirapelli Ford, our product specialist will ensure you find an ideal vehicle for your needs. We want to make sure you are happy with your first experience so it will not be the last experience with us. We do everything we can to build long term relationships. At Ron Tirapelli Ford, we've found going the extra mile helps our customer go the extra thousands. Our goal is to have a state of the art facility, the best people, the best selection and the best service to ensure our customer has a happy experience. Our Values: RESPECT HONESTY EXCELLENCE TEAMWORK We want to come to work to make sure you are happy with all your transportation needs here at Ron Tirapelli Ford, Inc. It Takes More Than Just One Happy Shorewood Customer to Earn the Trust of Drivers Throughout Joliet, Lockport, Plainfield and New Lenox It Takes a Dynamic Team Just Like the One at Ron Tirapelli Ford At Ron Tirapelli Ford, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Ford Escape, Focus, F-150, Fusion or Explorer of your dreams in your driveway, on your terms. When you're ready to return to our Shorewood dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to
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4355 W Jefferson St

Shorewood, IL

60404

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Showing 187 reviews

December 07, 2021

Everyone at Tirappelli Ford is very friendly, they help me to choose the best car for me and listen to my needs, I felt at ease making my choice. Robert was my sales rep, he was polite, friendly and answer More

by A. Hartwig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Swayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Ron Tirapelli Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ron Tirapelli Ford, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2021

We had a great experience at Ron Tirapelli Ford! We worked with Robert, who was knowledgeable, informative and a lot of fun to work with! He took the time to answer ALL my questions without putting any More

by Khightower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Cotton
Dec 10, 2021 -

Ron Tirapelli Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 04, 2021

Friendly and knowledgeable sales group that doesn’t use high pressure sales technique. Easy to work with. More

by Rickstreitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert cotton
Dec 07, 2021 -

Ron Tirapelli Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Have a great day!

November 30, 2021

Jason Bono was an awesome salesman! great energy. And got me the best deal! Would recommend this place to a friend More

by Alexis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bono
Dec 13, 2021 -

Ron Tirapelli Ford responded

Hello Alexis, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy we could make your experience a positive one! We appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Have a great day!

October 18, 2021

Jason was great throughout the whole process. I have been looking for a new car for months now and it didn’t feel right until I came to Tirapelli. The finance manager, Bob, was great as well! The whole exper More

by jessica w
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bono
Oct 22, 2021 -

Ron Tirapelli Ford responded

Hi Jessica, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 18, 2021

The sales team at Tirapelli was amazingly efficient and pleasant to work with! My salesman Ray and finance manager Mike made the whole experience easy and walked me through everything. Recommending this de More

by xxjordennn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Stukel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

xxjordennn responded

The sales team at Tirapelli was amazingly efficient and pleasant to work with! My salesman Ray and finance manager Mike made the whole experience easy and walked me through everything. Recommending this dealership for anyone looking to work with great people and get a good deal!

October 18, 2021

Great place to do business! Garrett was very friendly and great to work with, very knowledgeable and answered all my questions! Love my new car! Thank you to the whole staff! More

by Johnny C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett W. , Dominick V.
October 18, 2021

Jason Bono went above and beyond to fulfill my car needs. By far the best car buying experience I ever had. I’m not a big fan of dealerships from past issues but this place makes you feel like you’re taking More

by louieclemente1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bono / Sales
October 18, 2021

I would highly recommend visiting Tirapelli Ford if you are looking for a new car! My salesman Jason was very knowledgeable & a pleasure to work with. The entire process from test drive to finance was actu More

by Andrea R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bono
Oct 22, 2021 -

Ron Tirapelli Ford responded

Hi Andrea, thank you for leaving such a great review and high star rating. At Ron Tirapelli Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

August 14, 2021

This dealership has to be the worst that I have ever delt with. I have worked for Ford Motor for 37 years and drove Ford's all my life. More

by searling2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Castro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Ron Tirapelli Ford responded

Hi, thanks for taking the time to express your honest concerns. Please contact General Manager, Tom Conlin, at 815-712-5843 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. We look forward to speaking with you.

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