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Ron Tirapelli Ford

Shorewood, IL

4.4
187 Reviews
Since we opened our dealership in 1984, the automotive industry as evolved over the years. We have continued to reinvent ourselves keeping our customers and their needs first. It is important that our customers know this. Our employees are pleased to say they are part of the Tirapelli team and many have been a part of our family for over 20 years. At Ron Tirapelli Ford, our product specialist will ensure you find an ideal vehicle for your needs. We want to make sure you are happy with your first experience so it will not be the last experience with us. We do everything we can to build long term relationships. At Ron Tirapelli Ford, we've found going the extra mile helps our customer go the extra thousands. Our goal is to have a state of the art facility, the best people, the best selection and the best service to ensure our customer has a happy experience. Our Values: RESPECT HONESTY EXCELLENCE TEAMWORK We want to come to work to make sure you are happy with all your transportation needs here at Ron Tirapelli Ford, Inc. It Takes More Than Just One Happy Shorewood Customer to Earn the Trust of Drivers Throughout Joliet, Lockport, Plainfield and New Lenox It Takes a Dynamic Team Just Like the One at Ron Tirapelli Ford At Ron Tirapelli Ford, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Ford Escape, Focus, F-150, Fusion or Explorer of your dreams in your driveway, on your terms. When you're ready to return to our Shorewood dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to
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4355 W Jefferson St

Shorewood, IL

60404

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Showing 187 reviews

April 01, 2022

Everything they said they lie awful service not happy At all . They told me one price then they change it with 4000 more they are a joke . No thank you More

by alphaolympicpestcontrol
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Mungolo
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Hanania
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Stukel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swidergal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liaromatis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lemon
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2022

I only spoke in person to two people from this dealer. The sales person, who was very nice and friendly and a sales manager who was less friendly and a bit condescending. If you are going to buy from More

by Ariel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joesph Venturella
January 07, 2022

Very happy with my decision to stop at Tirapelli Ford in Shorewood, I previously had bought 2 new vehicles in the past 5 years from other dealers in the area and the purchase experience was not the same. Ro More

by Kshep174
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Cotton and Dominick Venturella
December 29, 2021

Robert worked to get us the best deal in a non pushy, efficiently and respectfully. He moved quickly and worked on our behalf for the best deal. Bob was assertive and clear during the entire process. More

by Vzam45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cotton
December 21, 2021

Helped us get the dream car we've always wanted for our growing family!! All our friends and family come here and always smooth and easy from a to z!! More

by Mccastro85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Couldn't be happier with our used car purchase. Jason Bono the salesman that greeted us at the door was awesome. He wasn't pushy, he listened and with the help of Mike in financed they goy us financed an More

by Vince T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bono
December 15, 2021

Best car buying experience, my salesman Jason Bono was Amazing. Very friendly and knew the product. He and Cen the manager found us the perfect car that fit in our budget. Highly recommend this dealership More

by camar777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bono
December 13, 2021

We live in Tennessee and traveled to Ron Tirapelli Ford to purchase our 2021 Ford Expedition. We were extremely satisfied with our purchase experience from Jason Bono. Jason picked us up from the airport More

by andrew.hale
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bono
December 12, 2021

Excellent location, convenient hours, experienced and friendly customer service, very professional and great price!! Thanks! More

by orozco911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cotton and Guillermo Amado
Dec 13, 2021 -

Ron Tirapelli Ford responded

Hello, thank you for leaving such a great review and high star rating. We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Have a great day!

December 07, 2021

Robert Cotton was extremely helpful ! Purchased the new Bronco and he was quite knowledgeable! Seamless experience- would refer to Tirapelli More

by Irishgal372
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cotton
Dec 13, 2021 -

Ron Tirapelli Ford responded

Hello, congratulations on your new vehicle and thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!

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