Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ron Tirapelli Ford
Shorewood, IL
187 Reviews
Since we opened our dealership in 1984, the automotive industry as evolved over the years. We have continued to reinvent ourselves keeping our customers and their needs first. It is important that our customers know this. Our employees are pleased to say they are part of the Tirapelli team and many have been a part of our family for over 20 years.
At Ron Tirapelli Ford, our product specialist will ensure you find an ideal vehicle for your needs. We want to make sure you are happy with your first experience so it will not be the last experience with us. We do everything we can to build long term relationships. At Ron Tirapelli Ford, we've found going the extra mile helps our customer go the extra thousands.
Our goal is to have a state of the art facility, the best people, the best selection and the best service to ensure our customer has a happy experience.
Our Values:
RESPECT
HONESTY
EXCELLENCE
TEAMWORK
We want to come to work to make sure you are happy with all your transportation needs here at Ron Tirapelli Ford, Inc.
It Takes More Than Just One Happy Shorewood Customer to Earn the Trust of Drivers Throughout Joliet, Lockport, Plainfield and New Lenox
It Takes a Dynamic Team Just Like the One at Ron Tirapelli Ford
At Ron Tirapelli Ford, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Ford Escape, Focus, F-150, Fusion or Explorer of your dreams in your driveway, on your terms.
When you're ready to return to our Shorewood dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 187 reviews
May 29, 2023
Love this place. They always take good care of us and our cars. We especially love working with Edgar! They always take good care of us and our cars. We especially love working with Edgar! More
by Notimesue
May 18, 2023
Always very good customer service always keeping me informed and what’s going on with my car informed and what’s going on with my car More
by Frankie
Employees Worked With
May 17, 2023
Professional and polite, the staff and the salesman know all about the cars they are selling. all about the cars they are selling. More
by Ernest
May 12, 2023
Customer service is very good explains all issues and are very prompt with taking care of the customers very prompt with taking care of the customers More
by Dabgmca75
May 10, 2023
Tina Davis helped me as my sales consultant get a great deal! She was amazingly professional! She has a ton of experience being in this industry and working wonders. She goes above and beyond for her clien deal! She was amazingly professional! She has a ton of experience being in this industry and working wonders. She goes above and beyond for her clients! 10/10 recommend!!! Go see her now!! More
by davis.j123412
Employees Worked With
Tina Davis
May 03, 2023
False Advertising. A used Tesla Model 3 was advertised on 4/6 at $46,998 on cars.com. I called the dealership and confirmed the price and set up an appointment for a te A used Tesla Model 3 was advertised on 4/6 at $46,998 on cars.com. I called the dealership and confirmed the price and set up an appointment for a test drive the next day. After the test drive the sales agent informed me the price was now $49,998 because they had "discovered" the car had the full self driving feature. I offered $46,998 on that day, 4/7, and they refused. I'd recommend going elsewhere first so Tirapelli doesn't waste your time. More
by jb201448
Employees Worked With
Cen Salifoski
April 28, 2023
Sales people ok. They took me for over $600 to change a thermostat wich I told them was the problem to begin with. Then they didn’t have the part so I missed work. So They took me for over $600 to change a thermostat wich I told them was the problem to begin with. Then they didn’t have the part so I missed work. So $1,000 thermostat. More
by joe219
Employees Worked With
April 22, 2023
Do not trust the service department. When you take your vehicle in to get something done they don’t do it but charge you for it found out by another service place that what I went to get When you take your vehicle in to get something done they don’t do it but charge you for it found out by another service place that what I went to get at Ron Tirapelli was never done . Then in another vehicle They tried making me pay $550 for a service engine light that came up in a new 2021 under warranty vehicle that I didn’t need. Went to another service place told me exactly what I needed to do and I did service engine light went away . Will not go back to that dealership ever again after buying 3 vehicles from them. They don’t value their customers. More
by Chorak
Employees Worked With
Matt
