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Ron Tirapelli Ford
Shorewood, IL
187 Reviews
Since we opened our dealership in 1984, the automotive industry as evolved over the years. We have continued to reinvent ourselves keeping our customers and their needs first. It is important that our customers know this. Our employees are pleased to say they are part of the Tirapelli team and many have been a part of our family for over 20 years.
At Ron Tirapelli Ford, our product specialist will ensure you find an ideal vehicle for your needs. We want to make sure you are happy with your first experience so it will not be the last experience with us. We do everything we can to build long term relationships. At Ron Tirapelli Ford, we've found going the extra mile helps our customer go the extra thousands.
Our goal is to have a state of the art facility, the best people, the best selection and the best service to ensure our customer has a happy experience.
Our Values:
RESPECT
HONESTY
EXCELLENCE
TEAMWORK
We want to come to work to make sure you are happy with all your transportation needs here at Ron Tirapelli Ford, Inc.
It Takes More Than Just One Happy Shorewood Customer to Earn the Trust of Drivers Throughout Joliet, Lockport, Plainfield and New Lenox
It Takes a Dynamic Team Just Like the One at Ron Tirapelli Ford
At Ron Tirapelli Ford, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Ford Escape, Focus, F-150, Fusion or Explorer of your dreams in your driveway, on your terms.
When you're ready to return to our Shorewood dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 187 reviews
August 15, 2023
They did some work on my truck and when i picked it up, the truck had a loud tick. Ended up that the tech replaced sparkplug and never connected the spark plug wire on 2 cylinders the truck had a loud tick. Ended up that the tech replaced sparkplug and never connected the spark plug wire on 2 cylinders More
by Jc_tucker
July 03, 2023
I've purchased multiple vehicles from this dealership over the years. I've always found their sales and service staff to be courteous and professional. over the years. I've always found their sales and service staff to be courteous and professional. More
by DW
June 29, 2023
Never have recall parts in stock The waiting time to change oil it’s an hour And after driving off from the spot, they parked my car went back to ask a question and I’ve noticed a big spots of oil on change oil it’s an hour And after driving off from the spot, they parked my car went back to ask a question and I’ve noticed a big spots of oil on the ground did let them know. They took my car back on the rack and told me that they didn’t clean up right after the oil change. I don’t believe that. It took them good 10 minutes to bring my car back Hope they did the oil change correctly. Now I am wondering if I didn’t have to go back and ask a question and didn’t see the spot of oil on the ground. Will my car be okay I did take some pictures just in case I have I don’t have to go through any further problems with my car The only reason I’m going to the dealer because I bought the car at the dealer and I wanna keep my warranty going. More
by marzenanowik77
June 26, 2023
I feel that they don’t care about the safety of the vehicles, the breaks in my car are not working properly and this is going to be on the dealership is an accident happen vehicles, the breaks in my car are not working properly and this is going to be on the dealership is an accident happen More
by Jaime
Employees Worked With
Matt
June 25, 2023
Great service with people treating you as a prized customer. Quick answers to questions and all are interested in you as customer and do what they can to help. customer. Quick answers to questions and all are interested in you as customer and do what they can to help. More
by subat
June 19, 2023
Came in late on a weeknight and was quickly attended to for my needs. Purchased a used car and was out the door in around an hour. for my needs. Purchased a used car and was out the door in around an hour. More
by Mike
June 06, 2023
Always receive excellent service from this dealership. Prompt, friendly & always helpful! Bought my last 2 cars from them & will continue to do so! Prompt, friendly & always helpful! Bought my last 2 cars from them & will continue to do so! More
by Doede
