Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ron Tirapelli Ford
Shorewood, IL
187 Reviews
Since we opened our dealership in 1984, the automotive industry as evolved over the years. We have continued to reinvent ourselves keeping our customers and their needs first. It is important that our customers know this. Our employees are pleased to say they are part of the Tirapelli team and many have been a part of our family for over 20 years.
At Ron Tirapelli Ford, our product specialist will ensure you find an ideal vehicle for your needs. We want to make sure you are happy with your first experience so it will not be the last experience with us. We do everything we can to build long term relationships. At Ron Tirapelli Ford, we've found going the extra mile helps our customer go the extra thousands.
Our goal is to have a state of the art facility, the best people, the best selection and the best service to ensure our customer has a happy experience.
Our Values:
RESPECT
HONESTY
EXCELLENCE
TEAMWORK
We want to come to work to make sure you are happy with all your transportation needs here at Ron Tirapelli Ford, Inc.
It Takes More Than Just One Happy Shorewood Customer to Earn the Trust of Drivers Throughout Joliet, Lockport, Plainfield and New Lenox
It Takes a Dynamic Team Just Like the One at Ron Tirapelli Ford
At Ron Tirapelli Ford, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Ford Escape, Focus, F-150, Fusion or Explorer of your dreams in your driveway, on your terms.
When you're ready to return to our Shorewood dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 187 reviews
October 14, 2024
The staff is friendly and always generous about handling things in a timely manner, thanks for all that you do! things in a timely manner, thanks for all that you do! More
by Sharelle Campbell
October 08, 2024
Best Ford dealership I have ever been to. Highly recommend. Customer service is out of this world . Highly recommend. Customer service is out of this world . More
by Kcarter1717
Employees Worked With
September 20, 2024
Everything went great with the service . The service man was very polite and helpful to work with The service man was very polite and helpful to work with More
by Jerry
Employees Worked With
September 19, 2024
They did a great job & it was done on time. I will come back again I will come back again More
by Rshulina
Employees Worked With
September 13, 2024
Ever since I bought my Bronco Sport Badlands last January at Ron Tirapelli Ford, I have had 3 regular oil changes with them. The team there was very professional and helpful. I'm happy to have a trusted dea at Ron Tirapelli Ford, I have had 3 regular oil changes with them. The team there was very professional and helpful. I'm happy to have a trusted dealership that you can go to if needed. That's why I will continue to go back to Ron Tirapelli Ford for all my service needs. More
by Dona Weiss
Employees Worked With
Abraham Arellanes
September 11, 2024
Garrett Walker, Alex Wilkosz and Mike Castro were wonderful to work with. They were knowledgeable and helpful in assisting us with choosing the right vehicle for our needs. They were patient with s wonderful to work with. They were knowledgeable and helpful in assisting us with choosing the right vehicle for our needs. They were patient with showing us several vehicles and allowing us to look at and sit inside of the multiple cars that we requested. We would highly recommend Tirapelli Ford to family and friends. Overall great experience. More
by marywoj
September 09, 2024
Always courteous they do what they say no surprises. No pressure to pay for things you don't need. Work done in a sufficient manner No pressure to pay for things you don't need. Work done in a sufficient manner More
by swan.chris
September 04, 2024
Your dealership contacted me about a recall on my F150 pickup. Heather was awesome on setting up my appointment. She had the tech come do it where I work in the parking lot. Heather worked on getting the pickup. Heather was awesome on setting up my appointment. She had the tech come do it where I work in the parking lot. Heather worked on getting the directions right,I park in a remote lot in the Citgo refinery. Every thing went smoothly!! More
by HPUSKARIC56
August 31, 2024
It was the WORST experience. I outright told them I am a recent widow so please don’t take advantage. They did. First they did a diagnostic for $199 and said nothing is wrong. I I outright told them I am a recent widow so please don’t take advantage. They did. First they did a diagnostic for $199 and said nothing is wrong. I threaten to sue them if I got into an accident cause the car is veering to the left all on it’s own. They said they don’t find that to be a problem, perhaps I’m going into the lane and it’s correcting me. They were driving it to pick me up and called and said you’re right it’s veering, we’re taking it back to the shop. Quoted me $2000 to replace a rim and a valve, when I said I’ll think about it they called back and said $979. More
by bmateo0607
