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Ron Marhofer Hyundai - Service Center

Cuyahoga Falls, OH

3.9
43 Reviews
Today: 7:30 AM - 6:00 PM Closed Now
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43 Reviews of Ron Marhofer Hyundai - Service Center

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March 12, 2025

My service advisor was very knowledgeable and helpful. Service was fast and they did a great job! More

by rjhamer74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Byrne
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Mar 13, 2025 -

Ron Marhofer Hyundai responded

Thank you for your great review! We're happy to hear that your service advisor was knowledgeable and helpful and that your service was quick and well done. We appreciate your support and look forward to assisting you again!

March 12, 2025

Shuttle service was appreciated and friendly drivers. Check in was easy and check out was easy. More

by pmyer18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Mar 15, 2025 -

Ron Marhofer Hyundai responded

Thank you for your review! We're glad to hear you had a smooth check-in and check-out experience and that you appreciated our shuttle service. Our team is always happy to help make your visit as convenient as possible. We look forward to seeing you again!

March 11, 2025

Very friendly, courteous and efficient service. I am very satisfied with the work that they have performed on my car and the timeliness of their service. More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan and Brandon at the service desk
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Mar 13, 2025 -

Ron Marhofer Hyundai responded

Thank you for your wonderful review! We're glad to hear that you had a friendly, courteous, and efficient service experience. Your satisfaction means a lot to us, and we appreciate your trust in our team. We look forward to serving you again!

March 11, 2025

A dealership that has employees that know how to treat their customers with dignity and respect. More

by gldun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bajc, Chris Pursley
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Mar 13, 2025 -

Ron Marhofer Hyundai responded

Thank you for your kind words! Providing a respectful and customer-focused experience is at the heart of what we do. We appreciate your support and look forward to serving you again in the future!

March 10, 2025

I like working with these guys. They take good care of my car, and me. More

by cpwinans396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Declan
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Mar 13, 2025 -

Ron Marhofer Hyundai responded

Thank you for your kind words! We're glad to hear that you enjoy working with our team and that we can take great care of both you and your car. We appreciate your trust and look forward to seeing you again!

February 25, 2025

Friendly and helpful staff is always appreciated when dealing with car dealers, so ,to be comfortable is a major issue for any consumer So Kudos to entire team, More

by Kellsm5864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Declan
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Mar 16, 2025 -

Ron Marhofer Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2025

Marhofer Hyundai and Marhofer dealers in general have the most dishonest service employees and techs I've ever enountered. In fact I have purchased vehicles from their competition, further away in hopes of n More

by marhofersucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Mitch Dan
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Mar 16, 2025 -

Ron Marhofer Hyundai responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our Service & Parts Director Chris Schaubert at 234-245-6030 or cschaubert@marhofer.com at your earliest convenience to discuss how we can turn this experience into a positive one.

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Mar 18, 2025 -

marhofersucks responded

Chris if I go the rest of my life without speaking to someone from the Ron Marhofer family of dealerships I will consider it well lived. I prepaid Marhofer Hyundai for their maintenance wrap, but am so sick and tired of the service centers trying to take advantage of my wife that I'm going to pay again for a service I've already paid for. If you're a woman who loves feeling like you're being taken advantage of then The Ron Marhofer family of dealerships is your dream come true! If that's not something that interests you, buy your car from a dealership that doesn't feel like they need to sell you on unnecessary and overpriced services. But if you love $200 brake fluid flushes which were completed already, $100 cabin air filters and botched repairs Ron Marhofer is PERFECT for you!

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February 23, 2025

Thank you for your help. It's appreciated. I will contact you if I need help in the future. More

by specialheart58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Check in person
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Mar 16, 2025 -

Ron Marhofer Hyundai responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

February 21, 2025

The young men in the collision department were friendly, courteous, and helpful. They sent me daily updates. More

by somalinda86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden, Jones?
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Mar 16, 2025 -

Ron Marhofer Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

I had a scheduled appointment, they got me right in. My service was performed within the time they stated. Everyone was very nice and helpful especially Dan. More

by Kim.sokol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Mar 16, 2025 -

Ron Marhofer Hyundai responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

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