Ron Marhofer Hyundai - Service Center

I'm always satisfied with the excellent service to my vehicle and also the excellent customer service from the crew to the staff at the Cuyahoga Falls dealership. I almost didn't recognize my car when th vehicle and also the excellent customer service from the crew to the staff at the Cuyahoga Falls dealership. I almost didn't recognize my car when they returned it to me. It looked shiny and brand new and drove like a dream. Thank You 😊 More

I have been a customer of Marhofer's auto campus for13 yrs and never had any significant problems. Customer service has always good and willing to satisfy the customer. I will continue to deal with Marho yrs and never had any significant problems. Customer service has always good and willing to satisfy the customer. I will continue to deal with Marhofer for my Auto needs. More

Said you could inspect car Thursday so we dropped off wed night. No inspection thur or Friday. If you had not called sat morning that you inspected and would be done that day I would have picked up my car. night. No inspection thur or Friday. If you had not called sat morning that you inspected and would be done that day I would have picked up my car. You wanted to upsell a flush n fill when it was done by you 12k ago when the engine was replaced. Heat shield just needed takes up but you say full replacement. Seems like you’re trying to upsell stuff I don’t need. I have received service like this in the past and really think your service needs an update. Get a consultant in to show your team how to do it properly. Also want to point out DeClane was fine but time promised to undo car vs what happened was so poor which is why he is getting a poor rating. Otherwise he is very nice More

The service work was done well. The person behind the desk was friendly and attentive. I was disappointed that you recommended almost $1100 in service for items that are not even on The person behind the desk was friendly and attentive. I was disappointed that you recommended almost $1100 in service for items that are not even on my maintenance schedule. Other than that, everything was good. More

Every time I’m there, everyone is super kind and courtesy. The building is super clean, it’s easy to find where you need to go and everywhere is wheelchair accessible. Hank was my customer relations courtesy. The building is super clean, it’s easy to find where you need to go and everywhere is wheelchair accessible. Hank was my customer relations manager and he was wonderful to work with. It made for a very easy experience getting my car the fix it needed More

Ron Marhofer Hyundai is a top-shelf auto dealer for both sales and service. The scheduled maintenance yesterday was performed on time and on budget. This is our 4th Hyundai from Ron Marhofer. That says it a sales and service. The scheduled maintenance yesterday was performed on time and on budget. This is our 4th Hyundai from Ron Marhofer. That says it all. More

Really awesome. Had no problems. Very nice. Pleasant. Sense of humor. Treating me really good. Had no problems. Very nice. Pleasant. Sense of humor. Treating me really good. More

My appointment was fast and easy. Declan was very helpful with fixing an additional issue. Declan was very helpful with fixing an additional issue. More

kind. patient helpful Quite EXPENSIVE however for oil change etc. (especially for seniors/widow!!) otherwise good job!!!!! patient helpful Quite EXPENSIVE however for oil change etc. (especially for seniors/widow!!) otherwise good job!!!!! More