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Ron Marhofer Hyundai - Service Center

Cuyahoga Falls, OH

3.8
42 Reviews

42 Reviews of Ron Marhofer Hyundai - Service Center

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April 09, 2025

Efficient, clean, all the employees were friendly and helpful. My advisor provided an accurate estimate of the time it would take for my service to be complete More

by gfnrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan (service advisor at the desk)
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Apr 11, 2025 -

Ron Marhofer Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 09, 2025

Great employees Great service. No problem I’ve been a customer over 20 years. They earn your business More

by JohnAkro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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Apr 12, 2025 -

Ron Marhofer Hyundai responded

John, thank you for being a loyal customer for over 20 years — that truly means the world to us! We're proud to have earned your business and appreciate your kind words about our team. We look forward to many more years of serving you!

April 07, 2025

I have always had the best experience with any service at Ron Marhofer Hyundai. They are very professional, quickly scheduling appointments, and courteous. More

by hillroge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Learn
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Apr 10, 2025 -

Ron Marhofer Hyundai responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2025

Service people were very helpful and kept me informed of the progress of my oil change. More

by skip.frizzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Ron Marhofer Hyundai responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2025

The dealership is clean, comfortable with a friendly and courteous staff which made my visit pleasant. More

by grammytshep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Apr 05, 2025 -

Ron Marhofer Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ron Marhofer Hyundai of Cuyahoga Falls. We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2025

Was very clean & the staff couldn’t have been more helpful and pleasant….the young lady Jessica, who waited on me was the same young lady who sold me my car!!! More

by sadrew247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
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Mar 29, 2025 -

Ron Marhofer Hyundai responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2025

The service was great, the wait and time for service was under 90min, the wash my car i was well please with my service More

by Catherineburton1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delana
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Mar 28, 2025 -

Ron Marhofer Hyundai responded

Thank you for your wonderful feedback! We're glad to hear that you had a great service experience with a quick turnaround and a freshly washed car. We appreciate your business and look forward to serving you again!

March 21, 2025

They did a good job & always kept me informed as to the progress they were making on the car. More

by Dog mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Vanscoy
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Apr 17, 2025 -

Ron Marhofer Hyundai responded

Thank you so much for the kind words! We’re glad to hear our team kept you in the loop throughout the process—that’s so important to us. We appreciate you trusting us with your vehicle, and we hope both you and your pup are loving the ride!

March 12, 2025

Really easy and nice people to work with. Though I would say a few of their fees as far as maintenance goes are really high even just for diagnosis for even smaller things. But they have alwa More

by Hyundai lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Mar 13, 2025 -

Ron Marhofer Hyundai responded

Thank you for your honest feedback! We're glad to hear that you've had a great experience with our team and appreciate your kind words. We understand that maintenance costs can be a concern, and we always strive to provide quality service at a fair value. We truly appreciate your business and look forward to assisting you again!

March 12, 2025

My service advisor was very knowledgeable and helpful. Service was fast and they did a great job! More

by rjhamer74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Byrne
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Mar 13, 2025 -

Ron Marhofer Hyundai responded

Thank you for your great review! We're happy to hear that your service advisor was knowledgeable and helpful and that your service was quick and well done. We appreciate your support and look forward to assisting you again!

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