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Ron Marhofer Hyundai - Service Center

Cuyahoga Falls, OH

4.3
78 Reviews

78 Reviews of Ron Marhofer Hyundai - Service Center

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September 25, 2025

Professional, courteous, and very helpful. The online scheduling is a very nice feature and very easy to use. More

by mariamcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Ron Marhofer Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 18, 2025

Charles front desk, Hank downstairs front deskand Kyle Hoover salesman ALL AMAZING!!! GREAT PATIENCE AND UPMOST GRACE!! More

by Turtle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHARLES FRONT DESK, HANK DOWNSTAIRS DESK. KYLE HOOVER
Sep 20, 2025 -

Ron Marhofer Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2025

Always courteous and professional service department is great. I bought my Tucson there and I plan to buy my next one there. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Ron Marhofer Hyundai responded

Hi Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Ron Marhofer Hyundai of Cuyahoga Falls! Thank you again, and have a fantastic day!

Sep 12, 2025 -

Ron Marhofer Hyundai responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2025

I have been going to Ron Marhofer since 2004. I have always received excellent service. Everyone is always very friendly and helpful. More

by char 2898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in service
Sep 11, 2025 -

Ron Marhofer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2025

They provide excellent customer service and quality workmanship. I am proud to be a longtime customer. More

by Ehganocy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne
Sep 11, 2025 -

Ron Marhofer Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ron Marhofer Hyundai of Cuyahoga Falls! Thank you again, and have a fantastic day!

August 16, 2025

Declan is great guy and super professional. Technicians who performed the work were very thorough looking over the vehicle and advising of future items that need attention regardless of the age More

by Thebesthyundaipartscounterguyever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Declan, Christopher, Nicholas
Aug 18, 2025 -

Ron Marhofer Hyundai responded

Hi, thank you for taking the time to leave a review for us at Ron Marhofer Hyundai of Cuyahoga Falls. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 12, 2025

Best service advisor(except for Chris). Always professional, pleasant & efficient. Keeps me informed and Gets me in and out qickly More

by claudia.mcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bajc
Aug 13, 2025 -

Ron Marhofer Hyundai responded

Hi Claudia, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

I've enjoyed all my encounters with this group. They are knowledgeable about what the plan is to get my car on the road More

by CW3073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN B.
Aug 10, 2025 -

Ron Marhofer Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2025

Best service department I have ever seen. I have owned six Hyundai and this is one of the better car dealerships I’ve been to. Attention to detail very good. Excellent customer service will c More

by Box wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan.
Aug 03, 2025 -

Ron Marhofer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2025

Clean, quick and Dan is the man! He is kind, considerate and shows that he loves his job by the way he treats me as a customer. I appreciate Dan. His honesty in customer service goe More

by meecarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in Service
Aug 03, 2025 -

Ron Marhofer Hyundai responded

Hi Meecarr, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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