Ron Carter Chrysler Dodge Jeep Ram in Alvin
Alvin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Everything was amazing. Everyone was so helpful and courteous. I will definitely be sure to let everyone know how well it was for us. Thank you so much for all the help. Everyone was so helpful and courteous. I will definitely be sure to let everyone know how well it was for us. Thank you so much for all the help. Robyn More
Service time and estimate were great. For a brand new car with manufacturer problems within 12 months, no loaner cars are available. How am I supposed to get to work when my brand new c For a brand new car with manufacturer problems within 12 months, no loaner cars are available. How am I supposed to get to work when my brand new car is in the shop?. More
Took my car to get an oil change. About 20 min after leaving the delearship a low voltage battery came on. Called and spoke with them agreed to come in the following day to give the b About 20 min after leaving the delearship a low voltage battery came on. Called and spoke with them agreed to come in the following day to give the battery 2 hours needed to be tested. After hanging up low oil light came on the Jeep started to drive funny barely made it the house and before turning off the car all the oil that was replaced fell out the car on the driveway. I tower the car to the delearship the next day they said it was a faulty filter and all the oil was cleaned off. Picked the car up Saturday, drove it for about 1.5 hours around town and noticed oil coming from the car again. Took pictures brought it Tuesday to the dealership since that Monday was a holiday. Waited for the car for 4 hours to be told it was just old oil. Only spoke with the manager because I asked that day. The lady with red hair gave off a she didn’t care attitude. The first day I had the problems I called and left a message with the manager he never called back. I bought the car from this delearship and have had them do all of maintenance until now.I had to have my car towed right after getting an oil change since the oil fell on the driveway, buy things to clean up the driveway, and when receiving the car back it had some old oil not even washed from the dealership. Hannah was my representative she was good through the process, but the manager, and red hair lady not at all. I will never be back. That was the most stressful oil change and I was without my car for a few days. And it delayed me leaving town. More
Ron Carter’s service was impeccable everyone was so hospitable even though I was not their client and I really enjoyed it hospitable even though I was not their client and I really enjoyed it More
Service was completed in a reasonable amount of time. Service writer was very helpful. Waiting are was comfortable. Service writer was very helpful. Waiting are was comfortable. More
So far no surprises and nothing negative. I’ve been buying cars, trucks and Jeeps and getting them serviced from R/C for 24 years. There have been ups and downs, and they change ownership and I’ve been buying cars, trucks and Jeeps and getting them serviced from R/C for 24 years. There have been ups and downs, and they change ownership and management about 3 times a year but they keep plugging away and they get the work done. Kudos, guys! More